
eDrivingSM, a Solera company and a leading provider of digital driver risk management solutions, announced the extension of Mentor’s lifesaving automatic crash detection and personal SOS features with Emergency Response Services to sales, service, and delivery drivers throughout India. The features are made available through eDriving’s international collaboration with Bosch Service Solutions, a leading provider for technology-based emergency call services and solutions, and Sfara, leading supplier of smartphone-based collision detection and personal safety technology.
With nearly 10 years of experience, Bosch is a pioneer in the emergency call (eCall) service for vehicles. In the event of a collision, Bosch eCall services and technology automatically establish a voice connection to an emergency call point, where a service expert responds and coordinates quick help. The eCall service from Bosch currently supports more than 20 million vehicles connected to its platform and processes 1.7 million emergency calls per year.
Sfara’s on-device crash detection technology recognizes collisions and suppresses false positives. Bosch’s dedicated international emergency call service centers facilitate a highly efficient emergency response process to dispatch assistance and/or support drivers in cases of an emergency. Through the Personal SOS feature powered by Sfara and Bosch, this same global assistance is now available to individuals in India whenever they feel unwell or concerned that their safety is at risk. Mentor’s integrated solution embodies a holistic approach that ultimately will expand beyond personal safety to include roadside driver and vehicle assistance, and accident and claims management.
According to the World Health Organization, between 20 and 50 million crash-related injuries occur worldwide each year. Often crash-related injuries leave drivers stranded, or worse, unconscious, and unable to call for help when every second counts.
“As a result of the collaboration between eDriving, Bosch and Sfara, organizations in India can protect their employees and contractors 24/7 from such circumstances should a crash occur while driving for work purposes,” said Ed Dubens, CEO/Founder of eDriving. “Of course, the primary goal of driver risk management is to prevent collisions from occurring in the first place, but this technology means that, if a collision does happen, organizations can feel confident that prompt emergency response is moments away, and that their commitment to employees’ personal safety and security is clearly demonstrated.”
With 25 years of experience in driver risk management, eDriving is the trusted partner of choice for many of the world’s largest sales, service, and delivery fleets, supporting over 1.2 million drivers in 125 countries with award-winning digital driver risk management solutions. Sfara provides its patented AI technology with industry-leading accuracy and speed to connect Mentor users with Bosch’s emergency call dispatch services.