Donlen announced that they have been named a finalist in the Front-Line Customer Service Team of the Year as well as the New Business Intelligence Solution categories in the ninth annual Stevie® Awards for Sales & Customer Service.
Donlen will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.
More than 1,900 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 27% over 2014. Finalists were determined by the average scores of 139 professionals worldwide, acting as preliminary judges.
“Every Donlen employee works hard every day to ensure that our customers are getting the best customer service possible. We empower our employees to find solutions to delight and exceed our customer’s expectations,” said Jim Kachidurian, Senior Vice President of Customer Experience. “Being selected as a finalist for Front-Line Customer Service Team of the Year is a rewarding acknowledgment. It means we are doing the right things for all of our customers. Furthermore, Donlen has a scalable platform that allows our IT team to create new solutions, such as AssetCheck, a finalist for New Business Intelligence Solution of the year. Companies will no longer wonder if their assets have moved. Our solution for tracking the location of non-vehicular assets, such as trailers or equipment will be able to reduce the costs involved with lost equipment and trailers. We are proud to be able to deliver high quality service and products in the fleet industry.”
“The Stevie Awards for Sales & Customer Service continues to be the fastest-growing of our international awards programs,” said Michael Gallagher, president and founder of the Stevie Awards. “The sheer number of nominations is matched by the increasing quality of those nominations. We congratulate all of this year’s Finalists and wish them well in the next phase of judging.”
The final results will be announced during a gala banquet on Friday, February 27 at the Bellagio Hotel in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend.
Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales.
For more information about Donlen, visit www.donlen.com.
