Amazon built its own in-house mobile app called Mentor that it uses to track the location and rate the performance of third-party delivery drivers.
The app tracks a driver’s location at all times and also generates a daily score that factors into performance evaluations.
Amazon bills the app as a tool for improving safety, but both drivers and privacy proponents worry the Mentor software is also a tool for surveillance of drivers and as another form of pressure applied on the workers to ensure they’re delivering packages as fast as possible.
Read the article at The Verge.
