December 18, 2018

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Editor's Analysis & Top Industry News

Our Wish for You!

“This is my wish for you: peace of mind, prosperity through the year, happiness that multiplies, health for you and yours, fun around every corner, energy to chase your dreams, joy to fill your holidays!” ~ D.M. Dellinger

The FMW team looks back on a wonderful year. We learned a lot, we made new friends, we had fun with old friends, and we continually dedicated ourselves to be the best we could be to support our industry.

This is our final FMW Newsletter of 2018. We will return on January 8th, 2019, but in the meantime we will update our website with significant news.

Happy Holidays!

Janice Sutton
CEO, Editor in Chief

Ted Roberts
President, Chief Content Officer

Thought Leadership

Customer Driven — Engage your organization to create customer loyalty, trust, and superior service

Disruptive Leadership — Master the principles of disruptive leadership

Fleet Asset Management – Best practices for work truck management

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales

Fleet Spectator A 360 view of the fleet industry

Globally Speaking — Perspectives on the multinational fleet

In the Public Interest — Successfully managing the government fleet

Managing the Reimbursed Fleet — Expert strategies to manage mobile employees

On Fleet Driver Management Solutions to improve your fleet’s accident rate and cut costs on collision repairs

Safety & Risk — Impactful driver safety and risk management tools and techniques

Talent Management — Smart guidelines to help you manage the talent in your workplace


VIDEO: Best Practices for Corrective Action

It’s imperative that you keep your drivers safe, protect the public, and make sure your company isn’t exposed to negligent entrustment – and that means you should have a good understanding of best practices for corrective action.


VIDEO: Transmissions and More

 Transmissions – and So Much More

AAMCO Transmissions has been the world’s leading transmission specialist for over 50 years. Their technicians are highly skilled in complex repair, handling everything from transmission rebuilds to preventive maintenance.

VIDEO: NAFA I&E in Louisville

 NAFA’s I&E Registration Is Now Open!

NAFA’s annual Institute & Expo is the perfect opportunity to increase your networking power, I&E is the largest community of fleet professionals who attend year after year because they experience I&E’s hands-on value. Attend I&E to get real money-saving, time-saving value!

The Fleet Spot

IRS Announces 2019 Business Mileage Rate of 58 Cents per Mile Powered by Motus Cost Data and Analysis

Understanding This New Watermark and How to Navigate Mileage Reimbursement Methods for Different Business Needs

The Internal Revenue Service (IRS) today announced the 2019 national business mileage rate of 58 cents. The IRS calculates the rate using data provided by Motus.[i] Based on a consistent method and statistical analysis of vehicle cost components from the prior year, the 2019 business mileage rate reflects an increase of 3.5 cents from the previous year and will go into effect January 1, 2019.


NAFA Webinar: A New Approach to Preventative Maintenance and Compliance

Webinar Sponsored by ARI

When: Wednesday, January 30, 2019 — 12:00 PM — 1:00 PM EST

Instructor: Charlie Guthro, VP Strategic Services North America at ARI

Effective preventative maintenance is a cornerstone to an overall fleet strategy, but managing compliance has long been the weak link. Now there is a new way to manage PM compliance, control costs, while minimizing failures and unexpected repairs.

READ MORE for Learning Objectives Registration.

A Call to Action: Survey Reveals the Four Steps to Marketing Team Success

By Ed Pierce, Fleet Industry Marketer

In a recent INC. magazine article by Garrett Moonco, founder and CEO of CoSchedule, he referenced research his team conducted among 1,500 or so marketing professionals about what makes them successful.

His conclusion was that there are four consistent traits that characterize successful marketers:

1. Marketing strategy documentation
The study found that marketers who document their marketing strategy are 538 percent more likely to report success than those who don’t. Given that the marketing strategy is the guide for decision-making, prioritization, and the proper mix of ingredients, top marketers have a clear sense of where they are going and how they need to get there. They have a better chance for success.


Building the Future Fleet: Are We There Yet?

When the future fleet arrives, will it be an improvement?

By Bernie Kavanagh

Sure, your vehicles might be autonomous, dutifully following all your rules on fueling, idling and safety without a coffee break. But what if they get hacked?

You like the lower emissions from your EV vehicles … even if you can’t figure out how much you’re spending on a charge, or how to do any of your usual fuel management reporting.

And of course we’ll all love swipeless, cardless payments — until we find out fraudsters have caught up with the innovation.


Safety & Risk

By Robert J. Wilson, Esquire

This month we’re presenting an immensely important topic on privacy. Issues related to this have long tentacles and originate from many diverse sources including the vehicle you are driving. A good friend of mine, Robert Wilson, General Counsel for ARMD Resource Group, recently wrote an article on this very topic and he was gracious enough to allow me to share this with you. I think you’ll find Robert’s insight on this matter to be quite eye-opening. Read on.Art Liggio, Driving Dynamics President and CEO

In 1984 Motown released a song by a singer whose stage name was “Rockwell.” The name of the song is the name of this article, “Somebody is Watching Me.” The song became a minor hit and is known for having Michael and Jermaine Jackson doing guest vocals and for the fact that Rockwell was a son of a producer, Motown’s CEO Berry Gordy. For purposes of this article, I would like to draw attention to a portion of the chorus: “I always feel like somebody’s watching me. And I have no privacy…”

So, how does this relate to compliance? The focus here is not on “somebody” watching you, but rather on cars “watching” you.



Customer Driven

By Laura Jozwiak, Senior Vice President of Sales and Client Relations, Wheels, Inc.

I was listening to a podcast featuring a study on human behavior. The theory being tested was how early we develop empathy and how people learn with whom to connect and trust.

The experiment involved lining up two rows of adults; the first row held a baby in a carrier facing forward; music played. The adults carrying the babies swayed their bodies to the rhythm of the music. The second row of adults faced the babies; one half swayed to the rhythm of the music and the other half countered.

After the session, the babies and adults played together. During that time, the study showed that if an adult dropped a toy, a baby would more often retrieve the toy for or help the adult who had swayed in the same rhythm than the adult who countered.

How fascinating! Our natural tendency, from a very early age and without verbal communication, is to gravitate to those that we believe are more in sync with us.



Artificial Intelligence

Artificial intelligence is already transforming the way that fleets are operated, and also has the potential to revolutionize the way that fleets are serviced.

By Leo Sigal

Passenger-carrying automobiles debuted in 1908 with the introduction of the Ford Model T. As the height of mobile-technology at the time, the Model T still remains one of the most successful cars in history.

In the early 1900’s, automobiles were passenger-focused and didn’t have much room for transporting anything else. But it wouldn’t be long before autos would take on new roles in servicing the transportation of goods.

Automotive technology has come a long way In the last 110 years, but many fundamental aspects have remained constant.


Fleet Trends & Issues

5 Reasons Fleets Won’t Be Buying Autonomous Vehicles Any Time Soon

By Andrew Boada, Editor at Large

Sometimes, we get overcome with excitement when it appears that the high-tech future we have been dreaming of has finally arrived.

It looks like 2019 is going to be one of those times, for that is when, after years of breathless anticipation, one OEM – in this case, GM – says its fully autonomous, self-driving car, will finally, actually and, by many accounts, well ahead of schedule, will be here.

But I have one balloon-popping, rain-on- the- parade question to pose: Will you – Mr. or Ms. fleet manager – be ponying up to buy an autonomous vehicle (AV) next year? I think not. In fact, I think no fleet manager will be seriously considering making a self-driving vehicle their go-to acquisition for many years to come.


Facial Recognition and Fingerprint Verification Technology Speed Up Airport Rental Car Process

The Verge

Hertz announced that it is going to lean on facial recognition and fingerprint verification technology to speed up the rental process at airports. The rental car giant struck a deal with biometric airport security company Clear to provide the technology.

The Clear biometric checkouts will allow renters to take off with their cars in just “30 seconds or less – a time savings of at least 75 percent,” according to Hertz. That means we’re not talking about an enormous amount of time savings. By that math, the current process takes two minutes.

Read the article at The Verge.

Welcome to the Present, GM, Where Your Past is Part of Your Future

The Detroit News

Nearly 10 years after its taxpayer-financed bankruptcy, General Motors Co. has moved on. But the rest of America, and members of Congress, haven’t.

The president of the United States uses Twitter to demand new product for plants expected to be idled next year. An Ohio Democratic senator, Sherrod Brown, reminds GM CEO Mary Barra just how much GM owes U.S. taxpayers. And U.S. Rep. Debbie Dingell, the Dearborn Democrat, tells whoever would listen that her former employer, GM, is the “most disliked company in Washington.”

Read the article at The Detroit News.

Microwave Pulse Ignition May Reduce ICE Emissions by 80 Percent

The Drive

Startup MWI Micro Wave Ignition AG of Germany is developing a potential replacement for spark plugs: microwave pulse ignition. The company claims that its ignition system can be used in both gasoline and diesel engines, reducing fuel consumption by as much as 30 percent.

Additionally, lower combustion temperatures are said to reduce nitrous oxide emissions—normally caused by high combustion temperatures—by as much as 80 percent. MWI even says that engines don’t need to be redesigned to accommodate the technology, which can be retrofitted to existing production engines.

Read the article at The Drive.

Rewriting CAFE?

The New York Times

When the Trump administration laid out a plan this year that would eventually allow cars to emit more pollution, automakers, the obvious winners from the proposal, balked. The changes, they said, went too far even for them. But it turns out that there was a hidden beneficiary of the plan that was pushing for the changes all along: the nation’s oil industry.

In Congress, on Facebook and in statehouses nationwide, Marathon Petroleum, the country’s largest refiner, worked with powerful oil-industry groups and a conservative policy network financed by the billionaire industrialist Charles G. Koch to run a stealth campaign to roll back car emissions standards,a New York Times investigation has found.

Read the article at The New York Times.


The Timeframe for AVs


The promise of convenient, lower cost and safer mobility has excited many. It’s not about what the future will look like, which will be a highly automated mobility system, but about the timeframe to get there.

There are major steps forward in transforming our mobility system from one that relies entirely on drivers, to a system dominated by riders. Limitations of the technology, risks inherent in removing drivers’ moment-to-moment touch from the steering wheel, cost implications of subsidizing automated mobility, and the need for a demonstrated safety benefit are among the concerns.

Read the article at Forbes.


Balancing Power for EVs

The New York Times

Automakers and utilities are working together to ensure a good supply of clean, inexpensive electricity, while developing strategies for charging that don’t overload circuits at peak periods.

“Done right, E.V.s present an enormous load growth opportunity for utilities,” said Britta Gross, director of advanced vehicle commercialization policy at G.M. “Charging can be managed in such a way that it is advantageous to the grid, such as when the wind is blowing or the sun is shining, and it can be done without building new power plants.”

Read the article at The New York Times.

Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 79 years. Wheels helps you build tomorrow’s fleet today.

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