For fleet managers, having a handle on driver data is not an end in itself. Digital Document Storage is the key to making sure that drivers are in compliance with regulations and up to date with their licenses and certifications.
By Adam Danielson, Director of Sales
For fleet managers, accountability should be a top-of-mind concern. MVR status, regulatory compliance, up-to-date licenses and certifications — all of these are underpinned by accountability — both the drivers’ and the fleets’.
Being accountable means being responsible and trusted. And with the growing availability of data monitoring and integration technology — accountability is critical to compliance and performance.
The Power of Integration
SuperVision gives fleets the power to securely store, organize and utilize digital driver related documents from multiple sources through Document Vault. Document Vault integrates seamlessly with SuperVision’s continuous MVR monitoring solution, License Monitor. Adding secure cloud-based document storage to the industry’s leading driver license monitoring solution allows fleet managers to not only hold their drivers accountable for driving violations and license status, but also track, file and store any type of driver related document, including document expirations.
W.N. Morehouse Truck Line, an 85-year-old, family-owned trucking company, recently experienced the power of data integration on accountability when its driver manager, Tim Bond, received an MVR alert about a driver who had received an out-of-state ticket. Bond contacted the driver who stated that he had, indeed, received the ticket and had paid it, being told that the violation wouldn’t go on his MVR. However, it did.
“He asked me, ‘How did you find out about it?’ I said, ‘Because it’s on your MVR.’ He said, ‘Were you hunting for it?’ I replied, ‘No.’ I told him about the new system we got, and I said, ‘It alerts me about things that go on drivers’ MVRs and if their status changes,’” says Bond. “I was able to get his ticket, which he sent to me, and I was then able to put it into Document Vault, so, in case any questions come up, I can pull the ticket up anytime I need it, and say, ‘Yes, according to this, it’s paid for and I have all the supporting documentation.’ And then, on the CSA side of it, I can look and see how that violation is going to affect our scores from there on out.”
This incident illustrates how accountability, handled through automated reporting can be used to a positive effect.
Digital document storage with Document Vault also helps drivers remain responsibly accountable in other ways. During the driver file creation process, Document Vault prompts the creation of alerts for documents, e.g., licenses, that have expiration dates. Fleet managers can set custom alert time intervals for certification or license expirations. A supervisor will receive an alert, which allows him or her to prompt the driver to begin the license or certification renewal process. Adding to the file management functionality, documents are auto archived, so the driver files are always up to date with the most relevant data—again aiding management personnel to keep the driver accountable for his or her status.
Why Accountability Matters
While fleets and drivers are accountable to company stakeholders, customers, and regulators, its importance goes far deeper than mere compliance. Accountability is a way to establish a level of conduct that will bring out the best in a driver, giving him or her a standard to live up to. An MVR or CSA violation means that the driver has not adhered to safety and productivity standards. Without accountability neither drivers nor fleets can reach their potential.
Digital Document Storage with Document Vault