John Wysseier has covered a wide range of topics in his Disruptive Leadership columns. This month, he talks to the distinct advantage of a diverse workforce.
Wysseier states, “So, for a company to compete now and in the future, it’s imperative that it has within it the ability to perceive the world from as many points of view and experiences as possible.”
Delivering exceptional customer service is a skill; with Laura Jozwiak it’s also a passion. She shares an integral key to success in Customer Service Starts with You.
Would you like to join the NAFA leadership team? There will be one seat on the Board of Directors open for election in the 2020 term. Here’s how easy it is to be considered.
Have you registered for the 2019 AFLA Conference? It is networking nirvana!
Janice Sutton
Editor in Chief