Wendy Eichenbaum’s popular monthly column is an excellent resource for those of us who are concerned with the User and Customer Experience. This month, Wendy answers the question: How do you connect with millennials? In Connect and Care –The CX Strategy for Millenials, Wendy says, “Millennials are very savvy about information and their needs. Reach out to them and address their needs. You’ll find a loyal partner in co-creation and spreading the word.”
Enjoy the issue and check our website FleetManagementWeekly.com for daily updates on the latest news of interest to the fleet industry.
Have a safe and happy Fourth of July!
Janice Sutton
Editor in Chief