Optional Toolkit Part of Mentor Smartphone Driver Safety Program
eDriving has announced the launch of an in-app First Notice of Loss (FNOL) reporting feature in its award-winning driver risk management program, Mentor by eDriving.
The optional toolkit allows drivers to complete and submit to all key parties the information and photographic support required to report an “event” (Collision, Incident, Near Miss or License Violation) directly from within the Mentor app with the fleet owner’s permission. This assists both the repair process and claims management process, and also enables prompt manager intervention with drivers following an “event”.
Once reported, event details with up to eight images can be submitted directly to the relevant accident/ fleet management company for the initiation of vehicle repairs, as well as the insurer/ broker for the initiation of the claims process. Event details/ images can also be used for causation analysis, professional coaching activities with driver/ management and risk scoring (DriverINDEX®).
Mentor is eDriving’s smartphone-based driver risk management program that combines the company’s patented, proven, continuous improvement methodology for driver risk reduction with a unique smartphone app. Using sensors in the smartphone, Mentor collects data and analyzes driver behaviors most predictive of risk including phone distraction. It helps to improve driver behavior by providing engaging, interactive micro-training modules (3-5 mins.) directly to the driver in-app.
“This update to the Mentor app is a significant development in driver risk management in that it provides fleet operators with a tool that can be used by the driver immediately after an event to aid the risk management process and help drivers avoid similar events in the future with the correct coaching,” said Ed Dubens, CEO/ Founder of eDriving. “A number of studies have shown that if a fleet can start their claims process with their insurance partner in under 30 days the total claims cost can be reduced by up to 40 percent!”
In addition to the new FNOL tool, eDriving has launched a Driver Vehicle Inspection Report (DVIR) optional feature that prompts drivers on, and collates data about, their daily walk-around vehicle checks, with key fault alerts being automatically notified to leasing companies.