March 24, 2020

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Editor’s Analysis & Top Industry News

Leading in a Time of Crisis

“The Coronavirus will test collective leadership skills like never before,” says fleet industry expert (and leadership expert) Mike Pitcher. We couldn’t agree more. Mike’s video today offers great suggestions for leading coolly and calmly in this challenging time.

The COVID-19 pandemic poses a new challenge to fleets, of course, but even more acutely with pool fleets. Don’t miss this story from Mark Boada on what fleet managers are doing to protect their drivers. On that note, you might also want to check out this free Coronavirus Resources Center from KPA.

We Want to Hear Your Stories
How are you coping and surviving (or even thriving) in this challenging and unprecedented time? If you have any tips or strategies you’re finding effective, and if you would like to share them with our fleet community – just email me at

Stay Safe! Stay Well!

Ted Roberts

VIDEO: Expert Leadership Advice for the Time of COVID-19

The Coronavirus will test collective leadership skills like never before, and fleet
industry expert Mike Pitcher has some great suggestions for leaders during this challenging time – starting with staying cool and calm.

VIDEO: Driver Coach

 Short Behavioral-Based Driver Training Can Reduce Accidents

Driver Coach from SuperVision effectively delivers short, behavioral-based driver training that’s been shown to reduce accidents.

VIDEO: Staying Current

 Don’t Let Yourself Get Stale: Keeping Current as a Fleet Manager

The fleet industry is changing rapidly, so it’s important to stay current by keeping up on new techniques and new technology, not to mention networking opportunities.

The Fleet Spot

WARNING: Your Fleet Could be Full of ‘Unconscious Incompetents’

By: Art Liggio, CEO and president of Driving Dynamics

Believe it or not, most motorists on the road today are Unconscious Incompetents. What does that mean?

In our case, it refers to individuals who are unintentionally putting themselves at risk because they are unaware of the consequences of their actions—common examples include speeding through a yellow light, rolling through stop signs, or weaving in and out of traffic.

If an individual never faces any repercussions as a result of these actions, these habits eventually ingrain themselves into his or her everyday driving style.


Preparing for Natural Disasters in Uncertain Times

NAFA Fleet Management Association

When fleet operatives prepare for a natural emergency, they require an action plan to remain operational and safe during extreme circumstances.

Worst-case scenarios are quickly becoming commonplace––from earthquakes, fires, floods, and tornadoes, to viruses such as COVID-19 that panic consumers and disrupt the national supply chain.

The bottom line? Modern fleet professionals operate under extreme and unpredictable conditions, and they require actionable disaster plans to mitigate the impact of each of the most devastating natural events.

Read the article at

KPA Releases a Free COVID-19 Coronavirus Resources Center for Businesses to Navigate Workplace Concerns

KPA just released a free COVID-19 Coronavirus Resources Center for employers needing information to help keep their workforce healthy and safe.

The Resource Center includes five safety training courses, several webinars, checklists, and the latest updates from KPA’s team of experts in Environmental, Health, and Safety (EHS) and Human Resources.

“KPA is committed to helping organizations keep their workforce healthy during the Coronavirus pandemic,” said Chris Fanning, President and CEO of KPA.

Information Found on the COVID-19 Coronavirus Resource Center.

NAFA Announces New Dates for Institute & Expo

NAFA Fleet Management Association announces its 2020 Institute & Expo conference is rescheduled for September 18-20, Indianapolis, IN.

Alternate arrangements for CAFM Live, a collocated certification event, are currently being determined. Current or prospective CAFM and CAFS enrollees continue to have online access to all needed study guides, materials and online testing via


Disrupting Fleet Tracking

Can you disrupt the fleet market with IoT connectivity?

In this webinar, Ash Phayer, Telemax General Manager, will discuss how his company leveraged IoT connectivity to become one of the only companies to offer a complete end-to-end fleet solution in the Australia and New Zealand region.

He will also share the biggest connectivity challenges Telemax faced and how they overcame them. The webinar will conclude with a demo of Twilio’s IoT platform and an open Q&A session.

Register for the webinar today!


Fleet Spectator

By Mark Boada, Executive Editor

The COVID-19 pandemic poses a new challenge to fleets, particularly pool fleets, those for which different drivers may be assigned to use the same vehicle day to day or even shift to shift or hour-to-hour.

The reason is that the coronavirus has been found to remain active on surfaces for up to 96 hours and infected drivers who don’t show symptoms may be passing the virus along to the next one.

Last week, Donlen, one of the largest fleet management companies in North America, hosted an hour-long, webcast “think tank” in which company executives, panelists and what a Donlen co-host said was a “packed” virtual audience of fleet professionals shared the measures they are taking to try to keep their shared vehicles virus-free.



Continuous MVR Monitoring

By Trent Dressen, Director of Sales, SuperVision

Employers typically pull a driver’s motor vehicle record (MVR) prior to hiring and once a year after that.

Although completing the initial and annual pulls meets the minimum obligation, there is added value in continuous monitoring for employers.

Myth: Continuous MVR Monitoring is Unnecessary —Pre-Employment & Annual MVR pulls are “good enough”

Fact: Annual MVR pulls give risky drivers grace periods of up to a year

Drivers can receive a driving violation or license status change any day of the year; a company should be paying attention to their drivers’ records every day as well. Pulling an MVR just once a year means a violation can go unnoticed for a long period of time. For instance, if a driver gets a DWI the day after the MVR is pulled, he or she has a “grace period” of 364 days before a serious and potentially costly source of liability is discovered by the employer.


Fleet Trends & Issues

Right Now, Truck Stops Are Some Of America’s Most ‘Essential Businesses’


Undeterred by the coronavirus pandemic that has brought most of the US economy to a halt, truck stops remain open, offering truckers a place to eat, rest and refuel on their way to delivering critical supplies to a nation that’s hunkering down to slow the spread of COVID-19.

The US Department of Transportation says truck stops now qualify as an essential business, meaning they are viewed as too vital to shut down.

The federal government eased restrictions on the number of hours drivers transporting critical supplies, such as medical equipment, food, hand sanitizer, soap and disinfectants, are allowed to work. Keeping truck stops open is especially important as a growing number of truckers work longer hours.

Read the article at CNN.

Truck Electrification is Underway

The New York Times

A number of manufacturers are racing to roll out electric trucks as early as next year, as pilot projects are already taking place, fleets are eager to buy and orders are pouring in. Medium-duty and box trucks are leading the way, followed by semis used for regional hauling and then long-haul big rigs.

“’We want them quicker than the manufacturers can produce them,’ said NFI’s president, Ike Brown. NFI, a freight hauler based in New Jersey.

“Mr. Brown’s company makes regional deliveries using a fleet of 4,500 mostly diesel trucks. With a defined daily route of about 250 miles, and trucks that return to the same place every night to recharge, electric trucks ‘just make sense,’ Mr. Brown said.

“On average, it costs about $1.38 per mile to operate a diesel truck, according to the trucking information website; $70,000 of the $180,000 annual operating cost is fuel, and $15,000 goes toward maintenance. Tesla, by comparison, estimates its electric Semi will cost $1.26 per mile.”

Read the article at The New York Times

‘Terrified’ Delivery Drivers Are Going To Work Sick

SF Gate

With millions of Americans now on lockdown, home-delivery orders have soared, and the companies have become among the few power sources keeping the lights on in the darkening U.S. economy.

Many workers in the logistics and delivery industry get at most a handful of paid sick days a year. That can push them to work through coughs and fevers. Now, with so many people and businesses relying on a functioning delivery system, the pressure to go in has only intensified, workers said.

At XPO, which handles shipping for companies like Disney, Nike and Verizon and has a large fleet of trucks that haul goods nationwide, warehouse workers and truck drivers do not get any paid sick days. The company, which has faced intense criticism from employees about dangerous work conditions in its warehouses, offers to “lend” workers up to 100 hours of time off, but employees have to repay that time.

Read the article at SF Gate.

New Rental Model Gives Fleets Access To Video Telematics

International Fleet World

SureCam has introduced a new dashcam rental model that allows businesses to bundle hardware and software into one monthly payment to remove the ‘prohibitive’ initial outlay for hardware.

Introduced in North America as well as the UK, it’s particularly aimed at small- and medium-sized businesses with fleets and intended to help them access the cost-saving advantages of video monitoring.

Under the scheme, fleets pay a monthly fee to remotely access event-triggered fleet video in near-real time. In addition to video, SureCam’s online platform provides fleet risk reporting, vehicle location tracking, and history trip reporting, including the option of live monitoring services.

Read the article at International Fleet World.

The Time for EVs? Or Hybrids?

A reflection on four key European markets

By Alain Duez, International Senior Consultant, fleetcompetence Group

Today more than ever, every fleet market is being challenged due to the powertrain technology evolution, C02 emissions, taxation and the need for flexible mobility solutions.

In this article, Swiss headquartered international consultancy firm fleetcompetence Group provides some insights from partners in four key markets: France, Italy, The Netherlands and Germany.



Recipe for Fleet Success

What’s your recipe for fleet success?

Your business has fleet management and technology solutions in place to help achieve organizational goals. These objectives likely include budget, productivity, profits, customer satisfaction, and so forth. But do you know which ingredients were used to whip up your company’s current fleet approach?

Hopefully the recipe for your fleet’s success was customized to complement your company’s appetite in terms of configuration and priorities. An ingredient check may be in order to ensure your structure is geared for optimal performance.

Does your fleet have the fundamental systems and policies in place to operate at a best practices level? Is your business effectively managing the processes to execute on those systems and policies?

If you suspect the answer is “no”, it’s time to peek behind the kitchen door. You might see what looks like a mess at first glance, but you’ll know exactly how things have been cooked up—including which stakeholders are stirring the pot and what’s been left on the floor unconsidered. The common phrase, “how the sausage gets made” applies perfectly to this process. While your stakeholders are more concerned with the final fleet dinner plate rather than how you prepared it, what happens in the kitchen can make or break their entire experience.



Less Traffic, Fewer Accidents


As the coronavirus pandemic tightens its grip around the world, city streets have transformed overnight – roads from Beirut to London to Atlanta have become arteries without blood.

With offices, schools, businesses and public institutions closing their doors, and households buttoning up under “shelter in place” orders, public transit systems are seeing ridership tank as millions of commuters follow work-from-home orders or choose options that involve less social contact.

But as the transportation leaders fight to keep networks and businesses intact in the teeth of this pandemic, the world is getting a striking glimpse, in certain ways, of the things that sustainability advocates have been imagining for years. Air and water pollution is clearing. It remains to be seen how many of the 1.35 million lives lost every year in car crashes around the world might be saved by coronavirus-related shutdowns.

Read the article at CityLab.

Fleet Management Resources


The Automotive Fleet & Leasing Association. Advancing corporate fleet worldwide.

eDriving partners with its clients to engage with drivers and their managers to create a culture that supports lasting behavioral change to reduce collisions, injuries, license violations as well as a fleet’s total cost of ownership.

SuperVision is a fleet driver management solution for MVR & license monitoring, fleet management, fleet safety oversight and driver performance and retention.

The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.

NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.

WEX fuel cards and fleet management solutions give you powerful tools to reduce spending — for any business, any fleet, any size.

Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.

PARS’ mission is to provide you with high-quality service at competitive prices for all of your transportation needs.

Wheels, Inc.
First in fleet for 80 years. Wheels helps you build tomorrow’s fleet today.

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