March 3, 2020

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Editor’s Analysis & Top Industry News

Changed Priorities Ahead

Some years ago, I was driving in Northern Ireland and was quite taken by a traffic sign, new to me: Changed Priorities Ahead. I have often thought of that sign and how it’s an intriguing metaphor for life.

Today, in fact, I had planned to attend the 7th Annual International Fleet Meeting at the Geneva International Motor Show Both events were cancelled because of the COVID-19 outbreak, but I must acknowledge Balz Eggenberger at fleetCompetence and Jasmin Eichner at aboutFLEET for their work in organizing what promised to be ‘an outstanding conference.

Pim de Weerd, Global Commodity Manager Mobility of the Dutch conglomerate Philips, was scheduled to deliver the meeting’s keynote address. While we are disappointed that we could not enjoy his live presentation, we are pleased to publish his slides: From Fleet to Mobility Management.

Congratulations to all of the FLEXY Award finalists! It is such an honor to be nominated for these prestigious awards.

Keep well and drive safety!

Janice Sutton
Editor in Chief.

VIDEO: New Initiatives from NAFA

During a time of transition, NAFA is busy rolling out a variety of new initiatives and improvements.

VIDEO: WIFM Mentorship

 The Power of a Mentor

Do you have a mentor? Women in Fleet Management offers an incredible mentoring program, for both women and men.

VIDEO: Finding the Right Route

 Safety and Efficient Routes for Cities of All Sizes

This innovative routing solution gives cities of all sizes the benefits of efficiency and fuel savings – but the biggest benefits of all have to do with increased driver safety.

The Fleet Spot

Finalists Announced for NAFA’s Fleet Excellence Awards, Honoring HIgh-Performance Fleet Professionals

NAFA Fleet Management Association (NAFA), the vehicle fleet industry’s largest membership association, announces the finalists for NAFA’s 2020 Fleet Excellence Awards (FLEXYs), the top honors in the fleet and mobility industry.

The FLEXYs shine a spotlight on those who have significantly impacted fleet management in both the corporate and public fleet segments during the previous year. The awards’ nomination process was open to all fleet professionals throughout the United States and Canada, regardless of NAFA Fleet Management Association membership status.

Winners will be announced in March, and will be recognized and take part in a panel presentation on Tuesday, April 7, 2020, at NAFA’s annual conference, the Institute & Expo (I&E) in the Indiana Convention Center, Indianapolis, IN.

And the 2020 FLEXY finalists are:

Oliver Stockhecke Named Chief Sales Officer at Fleet Logistics

Fleet Logistics Group, Europe’s largest independent fleet management company, has continued the reorganization of its senior team with the appointment of Oliver Stockhecke as Chief Sales Officer (CSO).

His appointment follows that of Steffen Schick as the company’s new CEO and Christophe Martinet as Country Head for France in recent weeks.

Stockhecke joins Fleet Logistics from BMW Group and, as a member of the senior executive team, will oversee all international sales and key account management activities, as well as supporting the country organizations in their local efforts. As part of his role, he will also be instrumental in developing Fleet Logistics‘ fleet management value proposition and in helping define its new mobility products and services.


AARP Study Finds New Smartphone App (MENTOR) Reduces Risky Driving Behaviors


Can a smartphone app help drivers age 50 and older stay safe behind the wheel?

A new innovative pilot study found evidence that it can.

AARP’s Driver Safety program and eDrivingSM teamed up to find out if telematics—data collected through smartphone sensors such as GPS and accelerometer, combined with coaching and eLearning through an app—could help improve safe driving behaviors. The study measured, scored and coached 500 participants on their driving actions over a 12-week period using the Mentor by eDriving app.


Up-to-Date Fleet Policies Are the Key to Saving Big Money

Reduce the cost of ownership through a well-written policy

By Mark Boada, Executive Editor

Fleets are under constant pressure find new ways to cut operating costs and increasingly looking for the latest in technological solutions to find them. But one in five fleets would do well to look first to much older technology: pen and paper.

That’s the view of Donlen Corporation, one of the largest fleet management companies, that points out that non-existent, poorly written or out of date fleet policies can cost a fleet tens of thousands dollars or more every year by leaving holes through which money leaks from a dizzying variety of driver behaviors. Updating your policy every year to reflect changes in the law, technology and new forms of driver behavior that contribute to higher expenses is essential to plugging those leaks and reducing the total cost of vehicle ownership.


Fleet Marketing

By Ed Pierce, Fleet Industry Marketer

Because marketing is as much art as science, I want to share a post that the Forbes Agency Council recently wrote because it reflects a truism that companies should heed, namely, there are no hard and fast rules for success.

As they say, “there are times in the world of marketing where shirking the trend is not only a better approach, but a more profitable one, as well. Following what others have done before can even be seen as derivative and dull.”

• Send Plain Text Emails – Bernard May, National Positions
Much of the time when it comes to email marketing, people tend to think “the fancier, the better.” While these make look appealing and professional, they often get stuck in spam traps or make their way to the “promotions” folder. Plain text emails may not be as eye-catching but they have a better chance of catching more eyes from the inbox.



Making Remarketing Easy

Helping fleets save time, money and resources in one easy process that takes less than a week!

By Richard Mallek, Director of Sales

One of the things that most fleet professionals know about remarketing vehicles is that the entire process has a lot of moving parts.

To begin with, you have to consign your vehicle to a remarketing partner, and then wait for it to get recovered. After that, it often meanders through a weeks or months-long process that leaves you sitting ….and waiting …. and wondering ….

“How much will my vehicle sell for?
“How will it affect the total cost of ownership?”
“And – most importantly – when will I finally get paid!”

Wouldn’t it be great if there was a way to quickly and easily dispose of any vehicle or piece of equipment in one totally risk-free transaction that took less than a week?

And wouldn’t it be even better if you could manage the whole process from any smartphone, tablet or computer on the planet?



Safety First for Service Fleets

By Ed Dubens, CEO/ Founder of eDriving

Speed, efficiency and first-time fixes are high on the list of service fleet concerns, with customer service and satisfaction of critical importance.

A proactive approach to maintenance plays a crucial role in helping service fleets ensure profitability, and sophisticated technologies are an integral component of this operation. Effective safety and risk management strategies if put together with these objectives in mind can help everything else fall into place in one focused approach!

A culture of excellence improves performance
There’s a great deal of evidence relating to the correlation between ‘culture’ and employee performance. For example, Gallup research estimates that actively disengaged workers alone cost the U.S. between $450 billion and $550 billion per year and that a culture of engagement can lead to up to 18 percent higher revenue per employee. Added to that, research reveals that absenteeism is 37 percent higher among disengaged workers (Harvard Business Review).

Workplace culture is the first thing any safety, risk, operations or transport manager should focus on. A culture of excellence, a safety culture, a crash-free culture® – whatever you want to call it – that’s the heart and soul of your company, and without one you’ll struggle to achieve your goals, whether they relate directly to safety or to efficiencies, customer service or financial ambitions.


Fleet Trends & Issues

Ride-Hailing Isn’t Really Green


A new report by the Union of Concerned Scientists evaluated the less-examined ramification of the ride-hailing sector: its environmental toll.

The study estimates that the average U.S. ride-hailing trip results in 69% more pollution than the transportation choices it displaces. As many as 40 percent of all miles driven by Uber and Lyft across six major U.S. cities were without passengers, according to a joint study released by the companies last summer.

A growing cache of research by academics and policymakers points to a host of negative impacts associated with the explosive popularity of on-demand rides, including increased traffic congestion, declines in public transit ridership and upticks in traffic fatalities.

Read the article at CityLab.

The 15 Most Fuel-Efficient SUVs Are Electrified, But They’re Not All Electric


The 15 best performing SUVs require electricity to some or full extent to achieve their stellar performance as the cleanest and most energy efficient vehicles offered in the U.S. and are based on fuel economy ratings provided by the Environmental Protection Agency.

The hybrids are ranked according to their city/highway miles per gallon estimates. EVs are rated according to a miles-per-gallon electric equivalent. Plug-in hybrids note both the MPGe figure for when it’s running on battery power and the conventional rating for when it’s operating in gas/electric hybrid mode.

With the first deliveries expected in March, the full-electric Tesla Model Y will be the most efficient SUV ever built. The EPA projects the dual-motor all-wheel-drive Performance version will, on average, travel for 315 miles on a charge.

Read the article at Forbes.

Study: New Euro Cars Emit More C02 Pollution


The technology used in new cars sold in Europe to meet stricter standards for nitrous oxide emissions, responsible for lung diseases, is causing them to burn more fuel and emit higher levels of carbon dioxide, one of the greenhouse gases scientists say is responsible for global warming.

That’s the finding of a study of 292 new car models sold in Europe since 2017 conducted by Which?, the U.K .‘s analog to Consumer Reports in the U.S.

“Our car emission tests have revealed that the latest cars are producing more CO2 than the older ones they’re replacing – on average, 7% more (10.5g/km). Our lab experts say the technical and software modifications needed to reduce emissions, and therefore adhere to the latest emissions standards have led to an inevitable rise in fuel consumption and CO2.”

Read the article at Which?

Drivers Of Expensive Cars Less Likely To Yield For Pedestrians


Flashing crosswalk lights are no match for flashy cars, according to a new UNLV study which found that drivers of expensive cars are least likely to stop for crossing pedestrians.

Of 461 cars that researchers examined, only 28 percent of drivers yielded for pedestrians at crosswalks. The cost of the car was a significant predictor of driver yielding, with the odds that they’ll stop decreasing by 3 percent per $1,000 increase in the car’s value.

The study also found that motorists overall yielded less frequently for men and people of color waiting at mid-block crosswalks than for women and whites. It is also consistent with findings from similar studies on the topics of driver yielding behaviors associated with social class, race, and gender.

Read the article at ScienceDaily.

Tesla’s Cameras

The Washington Post

My parked Tesla Model 3 got gashed in a hit-and-run two weeks ago and I found a star witness: the car itself.

A year ago, Tesla updated its software to also turn its cameras into a 360-degree video recorder. Even when the car is off. All those digital eyes captured my culprit – a swerving city bus – in remarkable detail. The benefits of Tesla’s Sentry Mode are clear. The video clips from my car made a pretty compelling case for the city to pay for my repairs without even getting my insurance involved.

Once governments, companies and parents get their hands on car video, it could become evidence, an insurance liability and even a form of control. It could be the end of the idea that cars are private spaces to peace out and get away – an American symbol of independence.

Read the article at The Washington Post.


Driver License Monitoring

By Trent Dressen, Director of Sales, SuperVision

When it comes to business administrative duties, time is always a scarce resource.

In the fleet industry, a large portion of administrative duties revolve around driver license monitoring. Tasks such as running motor vehicle reports, CDLIS reports and filing paperwork all take time, and that time can add up fast. What if there was a program out there that could lighten this workload and streamline processes?

Myth: Continuous License Monitoring creates more complicated processes and a higher administrative burden

Fact: Continuous license monitoring saves administrative time



Autonomous Vehicles

Robb Report

While it’s a “near-certainty” that vehicles will be capable of high levels of semi-autonomy within the next 10 years, there’s doubt among experts that they’ll ever be able to drive themselves at all times. The reason? Computers may never be capable of human-like judgment and intuition.

“’There are basically two camps,” says robotics engineer and former Navy fighter pilot Missy Cummings, director of Duke University’s Humans and Autonomy Lab. “First are those who understand that full autonomy is not really achievable on any large scale, but are pretending they are still in the game to keep investors happy. Second are those who are in denial and really believe it is going to happen. When you also consider that not everyone is a techie and loves the bells and whistles of advanced systems, I think the automotive industry is in for some tough times ahead.”

“Questions remain about whether [autonomous] systems will function in all possible conditions…such as snow-covered road markings, flooded roads during rainstorms or emergency crews gesturing to drivers with hand signals. Going further, will the cars be able to develop a sixth sense about vehicle or pedestrian intentions, or draw conclusions from seeming disparate details – a wind storm and a precariously leaning tree, for example – that astute drivers would instinctively avoid?”

Read the article at Robb Report.

Fleet Management Resources


The Automotive Fleet & Leasing Association. Advancing corporate fleet worldwide.

eDriving partners with its clients to engage with drivers and their managers to create a culture that supports lasting behavioral change to reduce collisions, injuries, license violations as well as a fleet’s total cost of ownership.

SuperVision is a fleet driver management solution for MVR & license monitoring, fleet management, fleet safety oversight and driver performance and retention.

The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.

NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.

WEX fuel cards and fleet management solutions give you powerful tools to reduce spending — for any business, any fleet, any size.

Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.

PARS’ mission is to provide you with high-quality service at competitive prices for all of your transportation needs.

Wheels, Inc.
First in fleet for 80 years. Wheels helps you build tomorrow’s fleet today.

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