April 10, 2018

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Editor's Analysis & Top Industry News

Springing Forward!

AFLA’s Spring Forum is taking place this Thursday, April 12th, in two locations: Eden Prairie, MN and Mt. Laurel, NJ. Not going to be in either of those places? Happily, you can participate by live-streaming the event through your web browser – either session-specific or the full-day. There is still time to register.

Now, if you’re going to be in England in May, you will not want to miss the Fleet World Fleet Show on May 9th at Silverstone, home of British motor racing. In addition to engaging exhibits and seminars, you may test drive the latest fleet cars and vans on one of the famed race tracks. It’s a terrific one-day event offering lots of time for networking.

FMW is busy with last-minute planning for NAFA I&E in Anaheim — April 24-27, with pre-conference events on April 23rd. We are excited and hope to see you there!

Janice Sutton
Editor in Chief

Thought Leadership

Customer Driven — Engage your organization to create customer loyalty, trust, and superior service

Fleet Asset Management – Best practices for work truck management

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales

Fleet Spectator A 360 view of the fleet industry

Globally Speaking — Perspectives on the multinational fleet

In the Public Interest — Successfully managing the government fleet

On Fleet Driver Management Solutions to improve your fleet’s accident rate and cut costs on collision repairs

Safety & Risk — Impactful driver safety and risk management tools and techniques

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience

Think, Execute, Win!Leadership tips from NBA Star and motivational speaker Walter Bond

VIDEO: How CEI’s Consultation Plans Will Help Meet Customers’ Changing Needs

By leveraging 35 years of experience and benchmarking against a large portfolio of industry data, The CEI Group offers a host of consultation services that help customers meet their changing needs.

VIDEO: Fuel Delivery

 How Booster Started Delivering Gas Direct to Fleets

Booster delivers gas directly – to both fleets and consumers – in iconic purple trucks that can fit in some very tight spots.

VIDEO: Flooring and Wall Liner Systems

 Protecting Vehicles and Increasing Resale Values

Flooring and wall liner systems from Legend Fleet Solutions offer the benefits of protecting vehicles and increasing resale values.

The Fleet Spot

U Drive. U Text. U Pay.


This April, as part of National Distracted Driving Awareness Month, NHTSA is again teaming up with State and local law enforcement to save lives and make our roads safer by combating distracted driving through our U Drive. U Text. U Pay campaign.

The number of fatalities due to distracted driving in 2016 was 3,450 people – an increase of 17 percent since 2014 – the number may well be higher due to difficulties identifying distraction-related crashes.

“If you’re driving attentively, you’re giving yourself that extra time you might need to avoid a crash and stay safe. If you’re driving distracted—because you’re on the phone, texting, checking your hair, or reaching down for a burger or fries—you’re robbing yourself of the split second that can be the difference between a close call and a serious and possibly deadly crash.”

Read the article at NHTSA.

AFLA 2018 Spring Forum — April 12!

There is still time to register!

The AFLA 2018 Spring Forum — April 12, 2018 — will allow registrants to participate in live audiences in Minnesota and New Jersey, or by live-streaming the event through their web browser.

This one day event will feature three sessions focused on the topics of Diversity & Inclusion, Safety Implications of Autonomous Features, and the Fleet Impact of Geo-Political Changes in the EU and US. Each session will be presented to a live audience and live-streamed to all other event participants. Register now to reserve your spot!

NAFA Joins Auto-ISAC as a Cybersecurity Strategic Partner

Partnership developed to combat cyber threats, vulnerabilities, and incidents related to connected vehicles

NAFA Fleet Management Association has been named to the Automotive Information Sharing and Analysis Center (Auto-ISAC), as a strategic partner.

In this alliance, NAFA will represent and advocate for the fleet and mobility profession in a partnership that will directly impact vehicle safety and security.


NETS 2018 STRENGTH IN NUMBERS® Annual Conference Date and Location Announced!

Mark your calendar: October 10-11, 2018 — Omni Frisco Hotel, Frisco, Texas — Join your peers at the only conference focused exclusively on employer road safety.

NEW THIS YEAR: A dedicated international track and networking session addressing multi-national road safety issues and challenges!

Early-bird registration now open!

Conference Registration:
$549 now through June 30th
$579 July 1st – September 3rd
$599 September 4th – conference

On Fleet Driver Management

Outsourcing subrogation provides fleets with a dedicated team whose sole focus is on collecting every dollar that is rightfully owed to the fleet.

By Chris Villella, Vice President, Strategic Relationship Management, The CEI Group, Inc.

Subrogation can be a great tool to ensure fair compensation after an accident, but many fleets end up leaving money on the table; money that the fleet could have collected if they had an experienced team pursuing every possible dollar that can be collected from the at-fault third party.

The process of collection through subrogation is often complex, time-consuming, and riddled with obstacles that make it difficult for a fleet to “dabble” with subrogation. Luckily, there are experts to help fleets through the process.



NAFA I&E in Anaheim

By Janice Sutton

The pace of change in today’s fleet industry is unparalleled, but keeping your fleet policies up to date, ensuring both safety and cost effectiveness, is a challenge.

For those corporate and government fleet professionals who are planning to attend NAFA Institute & Expo and are seeking to write or modify their fleet policy, there is a session that will help you do just that — and point you to some strategies to reduce costs while increasing safety.

Build and Enforce Fleet Policies That Reduce Costs and Increase Safety
Tuesday, April 24th – 10:30 AM – 12:00 PM – Room 210A — Anaheim Convention Center

The session is moderated by Ed Pierce, Communications Director at The CEI Group.



Autonomous Vehicles and Traffic

Detroit Free Press

Optimists predict that the driverless future will greatly reduce traffic congestion, lower the need for parking lots and garages, and create new mobility options for poor and low income people, but skeptics predict there will be more traffic congestion, more need for parking, and fewer options for poor and needy.

Technology will soon allow an unprecedented ability to monitor all sorts of data that can be used to design pricing strategy to achieve a goal of less congestion.

“Poor planning in the last century — bulldozing highways through urban neighborhoods, and failing to charge drivers for contributing to air pollution, among others — burdened cities ever since with massive traffic jams, air pollution, deaths and injuries from accidents, among other problems. The question now: Can urban planners and civic leaders avoid making the same mistakes again?”

Read the article at Detroit Free Press.

Fleet Trends & Issues

Uncertain Consequences Make Mundane Questions Difficult to Answer

The Daily Beast

A lot of discussion and ethical thought about self-driving cars have focused on tragic dilemmas, like hypotheticals in which a car has to decide whether to run over a group of schoolchildren or plunge off a cliff, killing its own occupants.

In a future where all cars are self-driving, small changes to driving behavior would make a big difference because decisions made by engineers today will determine not how one car drives, but how all cars drive. Algorithms become policy.

“Self-driving cars shouldn’t drive like people. Humans aren’t actually very good drivers. And they drive in ethically troubling ways, deciding whether to yield at crosswalks, based on pedestrians’ age, race and income. Self-driving cars should drive more safely, and more fairly than people do.”

Read the article at The Daily Beast.

Safety Needs to be in High Gear for Tesla’s Success

The New York Times

Moody’s downgraded Tesla’s debt from stable to negative after a Tesla Model X crashed into a concrete highway divider while Autopilot was in use, killing the driver last month.

Tesla says all its vehicles “have the hardware needed for full self-driving capability at a safety level substantially greater than that of a human driver.” Investors seem to have reassessed the recent bad news as shares jumped more than 24 percent.

“Tesla will rise or fall based on the performance, safety, design and value of its cars. If it gets those things right, all the other issues will sort themselves out. Tesla has already defied skeptics and attracted legions of die-hard fans by surmounting seemingly impossible odds to build all-electric cars that have drawn lavish praise from automotive critics.”

Read the article at The New York Times.

A Call to Action: A Final Look at Marketing Productivity Measures

By Ed Pierce, Fleet Industry Marketer

Over the past two months, we reviewed better measures for determining marketing productivity with the goal of quantifying its effectiveness to management’s satisfaction intent upon quantifiable results.

Here are two last steps we can take to develop better measures of marketing productivity.

The first method for measuring and enhancing marketing productivity is to see existing and potential marketing offerings as value propositions for your target market. Especially primarily for business-to-business markets, this method suggests using a mix of different value assessments to determine the potential of key market offerings.


U.S. Agencies Directed to Find Ways to Protect American Autoworkers


In an attempt to protect vehicles made by American autoworkers, the Trump Administration has directed various agencies to explore ways to use laws to require vehicles made overseas to undergo strict emissions testing and other reviews.

“The issue is complicated because auto manufacturing has become a global enterprise and many foreign companies already have factories in the U.S. including BMW, Daimler, Honda, Hyundai, Nissan, Toyota, and Volkswagen. Toyota’s biggest assembly plant globally is in Georgetown, KY., where the Avalon, Camry, and Lexus ES 350 are produced.”

Read the article at Fortune.


Fuel Economy Standards

The Detroit News

As soon as 2022, Trump’s move to ease fuel economy standards may have Detroit and foreign automakers in an ironic disconnect – revenue and profits from selling trucks and SUVs are needed to finance future electrified, shared and autonomous future.

California’s exemption under the 1970 Clean Air Act allows it to set its own emissions targets – the same places GM is trying to woo with its Bolt electric and New York-based Cadillac brand, and Ford is angling for with its higher profile in Silicon Valley.

“We support increasing clean car standards through 2025 and are not asking for a rollback,” Bill Ford and Hackett wrote, echoing rival GM. “We want one set of standards nationally, along with additional flexibility to help us provide more affordable options for our customers. We believe that working together with EPA, (the National Highway Traffic Safety Administration) and California, we can deliver on this standard.”

Read the article at The Detroit News.


Think, Execute, Win!

Your Power of 2 will help you shape the right habits and rituals you need to develop and live by

By Walter Bond, Hall of Fame Business Speaker & Former Big Ten & NBA Basketball Player

In each of our personal and professional lives we have an established list of core beliefs in activities we believe will make us more successful. Have you ever found yourself working daily and not truly making any progress? I have found that often times we do lots of activities in the name of progress but when we look back on our lives, we see nothing but stagnation. Have you noticed that too?

In my quest for success throughout my professional and personal life I have always tried to simplify. Simplification allows each of us to get the most done by being the most efficient. You see, in our current culture of busyness, efficiency has to become more dominant. Coming to this realization is when I began tracking and establishing the Power of 2.



Ride-Hailing Companies

J.D. Power

The popularity of ride-hailing services has grown rapidly and had a huge effect on traditional transportation, but with substantial losses, can they be profitable?

It is estimated that 65-75% of ride-hailing revenues go to pay the drivers, promoting the idea of eliminating drivers all together with automated vehicles.

“Transitioning to automated vehicles would eliminate the need to pay drivers, but it could potentially create a slew of other logistical challenges and questions. Would ride-hailing companies be willing to buy, register and insure their own fleet of vehicles? Who would refuel, maintain and make sure the vehicles remain clean, especially if a passenger left trash in the vehicle?”

Read the article at J.D. Power.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 79 years. Wheels helps you build tomorrow’s fleet today.

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