April 3, 2018

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Editor's Analysis & Top Industry News

Shaping the Future of Vehicle Cybersecurity

NAFA Fleet Management Association CEO Phil Russo announced a strategic partnership with the Auto-ISAC alliance of auto industry suppliers and automakers who are deeply concerned about vehicle cybersecurity. Phil says, “As part our agreement with Auto-ISAC, NAFA will have access to information, reports, webinars, workshops, and other educational tools we can share with you.”

Phil notes, “With today’s high-tech vehicles running on multiple computers and connected together through a maze of networks, it is possible to break into the vehicle’s command center. Hackers just have to find a hole somewhere to sneak in.”

We can all envision the dire ramifications of fleets being hacked. We applaud NAFA for joining this alliance that will shape the future of vehicle cybersecurity.

Janice Sutton
Editor in Chief

Thought Leadership

Customer Driven — Engage your organization to create customer loyalty, trust, and superior service

Fleet Asset Management – Best practices for work truck management

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales

Fleet Spectator A 360 view of the fleet industry

Globally Speaking — Perspectives on the multinational fleet

In the Public Interest — Successfully managing the government fleet

On Fleet Driver Management Solutions to improve your fleet’s accident rate and cut costs on collision repairs

Safety & Risk — Impactful driver safety and risk management tools and techniques

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience

Think, Execute, Win!Leadership tips from NBA Star and motivational speaker Walter Bond

VIDEO: The Magic of NAFA

NAFA’s mission is to propel the fleet and mobility profession through certification, education, advocacy and networking.

VIDEO: What Clients Need

 At AmeriFleet, Listening to Clients is Key

The people at AmeriFleet pride themselves on really listening to exactly what their clients need – and promptly delivering the right solutions.

VIDEO: Collision Avoidance Technology

 Smart Technology Helps Drivers Avoid Collisions

Cameras and monitors are a great start, but PRECO Electronics has a safety solution that includes collision avoidance technology with an active alert inside the cab.

The Fleet Spot

Donlen to Present Six Educational Sessions at NAFA 2018 I&E

Donlen announces that 2018 NAFA I&E attendees will have the opportunity to learn from Donlen’s experts during six educational sessions at this year’s conference in Anaheim, California.

The 2018 NAFA I&E offers fleet professionals a full week of high-quality fleet management educational sessions designed to educate attendees on current fleet management tactics and trends. The educational sessions cover a wide range of topics including fleet management best practices and insights and actionable steps that fleet professionals can take to be ready for the latest trends in fleet, such as mobility.


AFLA 2018 Spring Forum Registration Open

AFLA is excited to offer a new educational opportunity for its members this year.

The 2018 Spring Forum — April 12, 2018 — will allow registrants to participate in live audiences in Minnesota and New Jersey, or by live-streaming the event through their web browser.

This one day event will feature three sessions focused on the topics of Diversity & Inclusion, Safety Implications of Autonomous Features, and the Fleet Impact of Geo-Political Changes in the EU and US. Each session will be presented to a live audience and live-streamed to all other event participants. Register now to reserve your spot!

Attendees at either of the live host sites will have time for networking and will be provided with lunch.

LeasePlan USA Introduces Mobile Scorecard

LeasePlan’s OneScore empowers drivers to gain visibility of their driving behavior from their mobile devices while enabling gamification to adjust their driving habits and improve safety, fuel consumption efficiencies and policy compliance.

“OneScore is a game changer for our clients,” said Greg Buckland, chief information officer at LeasePlan USA. “Since its introduction, beta users have seen improvements in driver behavior in the form of more efficient driving habits, more timely maintenance services and even friendly competition. This data-driven technology is well on its way to transforming the safety and compliance aspect of fleets and is a great platform for future big data impacts on driver behavior.”


On the Curious Condition of Government Fleet Benchmarking

By Mark Boada, Senior Editor

I’ve got a question for government fleet administrators: do you really know how your fleet’s performance stacks up compared to your peers, particularly along such dimensions as total cost of ownership, productivity and safety?

I’m asking that question on the heels of my column last week announcing that the National Council of State Fleet Administrators (NCSFA) has for the first time selected an outside agent – the widely respected fleet consulting firm, Mercury Associates – to conduct its 2017 benchmarking study.


Fleet Marketing

By Ed Pierce, Fleet Industry Marketer

Over the past two months, we reviewed better measures for determining marketing productivity with the goal of quantifying its effectiveness to management’s satisfaction intent upon quantifiable results.

Here are two last steps we can take to develop better measures of marketing productivity.

The first method for measuring and enhancing marketing productivity is to see existing and potential marketing offerings as value propositions for your target market. Especially primarily for business-to-business markets, this method suggests using a mix of different value assessments to determine the potential of key market offerings.



Think, Execute, Win!

Your Power of 2 will help you shape the right habits and rituals you need to develop and live by

By Walter Bond, Hall of Fame Business Speaker & Former Big Ten & NBA Basketball Player

In each of our personal and professional lives we have an established list of core beliefs in activities we believe will make us more successful. Have you ever found yourself working daily and not truly making any progress? I have found that often times we do lots of activities in the name of progress but when we look back on our lives, we see nothing but stagnation. Have you noticed that too?

In my quest for success throughout my professional and personal life I have always tried to simplify. Simplification allows each of us to get the most done by being the most efficient. You see, in our current culture of busyness, efficiency has to become more dominant. Coming to this realization is when I began tracking and establishing the Power of 2.



Robots and Technology

The Atlantic

As the United States enters an entirely new phase in robotics and technology, with the possibility of thousands of robots driving among them, what else will they become comfortable—or uncomfortable—with robots doing, and how will that change urban life?

With orders now in for more than 20,000 sporty, electric self-driving vehicles from Jaguar and thousands of minivans from Chrysler, Waymo estimates that the Jaguar fleet alone will be capable of doing a million trips each day in 2020.

“Given the opportunity, autonomous-car services will likely be willing to invest heavily in redeveloping urban infrastructure that would give them an economic advantage in serving the populations that live there,” Ian Bogost wrote. “Especially if it would mean a monopoly on local transit. The results could change city life entirely.”

Read the article at The Atlantic.

Fleet Trends & Issues

Possibility of Trade Wars Raise Concerns About Auto Sales

The Detroit Bureau

The auto industry is expecting a strong sales year in 2018, but analysts warn a trade war could derail that.

Fleet sales, including sales to rental customers and commercial customers who purchase more than a single vehicle, have been growing steadily since 2014 and in the first two months accounted for more than 24% of total industry sales, according to figures compiled by J.D. Power & Associates, said Thomas King, senior vice president of data and analytics.

“Part of the reason is that more individual customers have drifted into the used-car markets, looking for deals among the growing number of lightly-used vehicles coming off lease, but it also a sign that what is traditionally cyclical industry has reached another point of the industry’s sales cycle that indicates sales are likely to slow.”

Read the article at The Detroit Bureau.

Miami Tops in ‘Distracted’ Cities, NJ Takes State Title

The Detroit Bureau

Distracted driving is a recognized problem – with nine deaths each day – and it is not limited to texting teens, but includes where are those drivers most likely to be traveling the roads, which appears mostly likely to be somewhere on the East Coast.

A new study shows that East Coast drivers are more likely to engage in some form of distracted driving than those on the West Coast. When broken down by city and state, Miami drivers top the list and New Jersey drivers hold the “state” title.

The findings come from the “Heads Up, Phones Down: Distracted Driving Intervention” report. It looked at a total of 45 billion miles driven by Life360 users and claims to be the largest distracted driving survey to date.

Read the article in The Detroit Bureau

Uber’s Self-Driving Crash Will Not be the Last


As companies like General Motors, Ford, Aptiv, Zoox, and Waymo continue to test their self-driving vehicles on public roads, there will be more dust-ups, fender-benders, and crashes that maim and kill.

Autonomous vehicles run off hundreds of thousands of lines of code, sensors and lidar – robots don’t understand eye contact or waves or nods. Their mistakes will seem mysterious to the human eye, and alarming.

“The argument is that the rate of accidents is supposed to go down, when autonomy is matured to a certain level,” says Mike Wagner, co-founder and CEO of Edge Case Research, which helps robotics companies build more robust software. “But how we get from here to there is not always entirely clear, especially if it needs a lot of on-road testing.”

Read the article at Wired.

Make-Believe Meets Reality

The New York Times

At the New York International Auto Show this week, simulations can put showgoers in the driver’s seat of a device that acts and feels like a real vehicle, virtual reality executions can pack a three-dimensional, 360-degree video environment.

The most impressive way that companies have deployed fresh technology remains those hard-to-replicate experiences, like the Chevrolet’s virtual reality experience, which puts users on a digital version of the General Motors test track.

“We used the automobile’s technology to create a marketing campaign, a campaign that creates a halo for the brand,” said Mark Malmstead, head of marketing for Dodge SRT, the brand’s high-performance arm. “The computers that control the simulation are right out of the Demon.”

Read the article at The New York Times.

Contention Over EPA Changes

The Washington Post

A major political and legal battle lies ahead in the wake of Environmental Protection Agency Administrator Scott Pruitt’s decision to roll back emissions standards requiring cars and light trucks sold in the U.S. average more than 50 miles per gallon by 2025.

Mary Nichols, head of the California Air Resources Board said, “This decision takes the U.S. auto industry backward, and we will vigorously defend the existing clean vehicle standards and fight to preserve one national clean vehicle program,” adding that the EPA’s decision “changes nothing in California and the 12 other states with clean-car rules that reduce emissions and improve gas mileage — those rules remain in place.”

California and the 12 other states demanding stricter standards represent more than a third of the U.S. auto market.

Read the article in The Washington Post


VW’s Electrifying Plans

Bloomberg Businessweek

After one of the largest scandals in automotive history, Volkswagen has embarked on the largest program of electrification in the global car industry, pledging to spend $25 billion to develop battery-powered or hybrid variants of every one of its models by 2030.

CEO Matthias Müller’s goal is to make EVs, currently concentrated at the high end of the market, cheap and commonplace, inspired by Volkswagen’s own 1960s Beetle which was instrumental in bringing mass-market driving to postwar Europe.

“Volkswagen is “absolutely more ambitious on EVs than the other global giants,” says Max Warburton, an automotive analyst at Bernstein Research in London. “You would have wondered a year ago to what extent Volkswagen was going to follow through on their headlines, but it’s really happening, and they’re serious.”

Read the article at Bloomberg Businessweek.


Safety is a Top Priority

NBC News

Safety is now one of the top priorities for buyers, and manufacturers are racing to find ways to add new safety systems that the digital revolution is making both easier and more affordable.

Data from the Insurance Institute for Highway Safety shows a sharp decline in crashes and injuries on vehicles using technologies such as blind-spot detection and forward collision warning.

“Safety systems such as Hyundai’s Safe Exit Assist and Rear Occupant Alert are just two of the new breakthroughs Such protection might once have commanded a steep premium, but automakers are now bundling arrays of safety technologies together at a relatively low price — and, increasingly, as standard gear.”

Read the article at NBC News.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 79 years. Wheels helps you build tomorrow’s fleet today.

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