FleetManagementWeekly AmeriFleet
December 12, 2017


Editor's Analysis & Top Industry News

Staying Calm

Yes, this is a season of joy. And of friends and family. But it’s also a season of stress — and it’s a great season for staying calm. So, enjoy yourselves in this season – but remember to take those deep breaths when you need to!

Speaking of Staying Calm, that is definitely a great way that you can help your clients — as Laura Jozwiak articulates so beautifully in her column this week.

Another great piece of content this issue that I recommend you check out: Four Proactive Steps for Fleet Safety Program Success, by Chris Villella. (Also, speaking of safety, please stay safe while you’re staying calm!)

Are You Marketing to Fleet Professionals in 2018? Do You Need to Show ROI for Your Efforts?

If the answer is yes, then please consider our Content Marketing & Advertising options. We’re gentle on your fleet marketing budget and we will work with you to tailor just the right program that gets results you need. You can get more information here, and don’t hesitate to email me directly.

Ted Roberts
President and Chief Content Officer

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

Globally Speaking — Perspectives on the Multinational Fleets

Customer Driven — Engage your organization to create customer loyalty, trust, and superior service

On Fleet Driver Management Solutions to improve your fleet’s accident rate and cut costs on collision repairs

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

Fleet Spectator — A 360 view of the fleet industry.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

VIDEO: A Rigorous and Disciplined Approach to Supplier Management

Wheels has a very disciplined approach to supplier management, and that has translated to some very positive results for clients.

VIDEO: It’s a Great Business!

  Once You Go Into the Fleet Business…

Fleet is a fantastic business – one that many folks never really leave – and AFLA is a great place for networking with your fleet industry peers.

VIDEO: Star Power

  LeasePlan’s New “What’s Next” Campaign

Check out LeasePlan’s cinematic vision of the future of mobility featuring TV celebrity and car expert Richard Hammond!

The Fleet Spot

You’re Not in Traffic, You Are Traffic


When the express lanes on Interstate 66 near DC opened up to solo travelers, the tolling price (known as congestion pricing, based on demand and distance being traveled) hit $40 for those drivers.

Forty bucks is a lot for a toll, but it just might be the fair price for the right to drive by yourself down a majorly busy highway. Congestion charges make drivers pay for their role in creating traffic and spewing greenhouse gases.


PARS Announces Teri Ross New VP Sales & Client Relations, Terry Langness Retirement

PARS announced the hiring of Teri Ross as Vice President of Sales & Client Relations, reporting to Lori Rasmussen, President and Chief Operating Officer. Ross replaces Terry Langness, who announced his retirement effective January 31, 2018.

Ross, an accomplished fleet industry professional, has over 20 years of experience in business development, strategic planning, sales and marketing, contract negotiations and project management within the fleet industry.


Driving Dynamics Wins a 2017 APEX award of Excellence for its DrivActiv™ Microlearning Library

Driving Dynamics Inc., announced today it has been named as a 2017 award recipient in the twenty-ninth annual Awards for Publication Excellence (APEX) competition.

The company was honored with its 10th APEX award in the Electronic Media Education & Training category for the redesign and quality of writing of its driver safety microlearning library which currently includes 33 safety tip videos.


A Call to Action: A More Sophisticated Measure of Products and Services, The Value Spectrum

By Ed Pierce, Fleet Industry Marketer

Although the economy has been growing for some time now, businesses continue to focus on savings when comparing products and services. Savings is just too limited a means of determining the potential benefit of a product or service.

A good example: cost savings persist in carrying the most weight in the procurement’s “weighted scorecard”. Worse, there is the oversimplification of costs into two buckets — “hard” or “soft.” This effort may uncover easy-to-find “hard” cost savings while disregarding or undervaluing “soft” costs that have a detrimental effect on the business.


Customer Driven

No one can hear you or feel your positive impact in disruptive waters.

By Laura Jozwiak, Senior Vice President of Sales and Client Relations, Wheels, Inc.

You probably know this scenario. You are enjoying a walk along your favorite lake or stream, and pick up a stone to skip it across the water. Where the stone impacts the water, you can see the ripples fan out from the impact spot. The ripples start close to the stone with a big wave, and as they get farther out, the waves get dulled and smaller until the waters are calm once more. Just a few moments later, all is calm again and you can’t detect the stone was thrown in the first place.

Throw the same stone on a stormy day, with rougher waters or a rushing stream, and you don’t see any of your ripples in the already turbulent waters. Your efforts go unnoticed…just another bump in an already bumpy environment.



On Fleet Driver Management

By Chris Villella, Vice President, Strategic Relationship Management

A lot of moving pieces are at play in every organization, and the success of a fleet safety program relies on agreement among those pieces.

Fleets need a united mindset and the cooperation of everyone involved if the safety program is going to bring down the fleet accident rate, cut costs, protect drivers, and guard against liability. The industry realizes today that it is insufficient, and irresponsible, to operate a fleet without a safety program in place, but it is not enough just to have one, you need to use it.

Garner Support

So, what does the fleet manager need to do to ensure the success of the safety program they are fighting so hard to implement?



Autonomous Vehicle Safety

The Washington Post

With the National Highway Traffic Safety Administration (NHTSA) concluding that “94 percent of serious crashes are due to dangerous choices or errors people make behind the wheel, it would seem that once cars become driverless, there will be hardly any crashes at all. Right?

The right answer is probably somewhere in between introducing cars that are just better than average and waiting for them to be nearly perfect.

“Is ‘safe enough’ 10 percent safer than where we are by manually driving?” said Bryan Reimer, associate director of the transportation center at Massachusetts Institute of Technology. “One thing that I think is really going to limit our ability to see this technology proliferate is a societal acceptance on the definition of what is safe enough.”

Read the original article at The Washington Post.

Fleet Trends & Issues

Diesel is Not the Future, It’s the Past

The New York Times

Matthias Müller, the chief executive of Volkswagen, suggested that the German government should look at the subsidies that encourage Europeans to buy diesel cars, and begin phasing them out.

Until last year, more than half of all cars sold in Europe were diesels, which were marketed as being not only economical but also environmentally friendly until the widespread cheating on emissions tests drew attention to the health hazards of diesel exhaust.

“If diesel were taxed at the same rate as gasoline, Ferdinand Dudenhöffer, a professor at the University of Duisburg-Essen said, the German government would collect 8 billion euros, or $9.4 billion, more in revenue.”

Read more of the original article at The New York Times.

Now is the Time for European Fleets to Start Planning Electric Vehicle Acquisitions

First in a series on global fleet electric vehicle prospects

By Mark Boada, Senior Editor

As some industry observers predicted, the time for electric vehicles (call them “EVs”) to become a significant component of fleets is rushing toward us faster than anyone anticipated just a few years ago. This is particularly true in Europe, where a number of initiatives, both public and private, are bringing the future of the all-electric fleet closer to today.

There could be no better indication that fleets on the continent should be preparing now to dive into EVs than the announcement last month that LeasePlan N.V. has launched a pilot electric vehicle leasing program for large fleets in 10 countries. The program was slated to be available beginning this month in Belgium, France, Germany, the Netherlands, Norway, Portugal and the U.K., and to be expanded to include Italy, Spain and Sweden early next year.


Sysco Preorders 50 Tesla Semis


The Tesla Semi could substantially reshape the trucking industry as witnessed by the 50 preorders from Sysco, in addition to preorders from other big players including Anheiser-Busch, Wal-Mart, and J.B. Hunt.

In its announcement, Sysco reiterates Tesla’s claims that the Semi will deliver a better experience for drivers while reducing maintenance and fuel costs, on top of environmental benefits.

As a food distributor, Sysco’s operation may be particularly friendly to incorporating the electric trucks, which will have a shorter range and longer refueling times than diesel-powered trucks.

Read the original article at Fortune.

New California Bill May Not Allow Fossil Fueled Vehicles to be Registered


Phil Ting, a California state assembly member, and chair of the state’s budget committee, plans to introduce a bill when the 2018 legislative session starts up that, beginning in 2040, would only allow the DMV to register cars that don’t emit carbon dioxide.

If it passes, it would be a huge step forward as the state works to drastically cut emissions by 2050. Currently, the goal is to bring statewide emissions down 80 percent from the level they were in 1990.

While it would certainly be a controversial move, banning fossil fuel cars already has support from a number of lawmakers. “I’ve gotten messages from the governor asking, ‘Why haven’t we done something already?’” Mary Nichols, head of the California Air Resources Board, said back in September. “The governor has certainly indicated an interest in why China can do this and not California.

Read the original article at MOTORTREND.

Mobility and Fleet

By Michele Cunningham, Senior Vice President, Products and Services, Element Fleet Management

Today’s fleet manager needs to be familiar with fuel costs and maintenance, policy strategies, and, increasingly, connected vehicles, electronic logging devices (ELDs) and the latest in-vehicle safety tech.

Modern transportation is changing rapidly and bringing fresh opportunities with it, especially for companies that manage fleets.

The companies who will succeed in this new era must move beyond acknowledging the changes in fleet management to embracing the new mindset of mobility management. Entire organizations can benefit from a smart, modern mobility strategy by getting ahead of competitors and solving the pain points that can come from antiquated practices.

As fleet management moves into a new era of mobility management, here are a few strategies companies should keep in mind to make the most of the change.


Mechanics in Fear

The Washington Post

The U.S. auto repair industry employs about 750,000 workers and though they are increasingly skilled and tech-savvy, many experts say, they are not prepared for the end of gas-powered transportation.

The reason is simple: Unlike gas-powered engines, electric engines don’t require oil changes, have far fewer moving parts and rarely break down, eliminating much of the maintenance that repair shops rely on. The latest electric vehicles can be serviced using parts purchased online or fixed remotely through over-the-air updates.

“People are freaking out,” Craig Van Batenburg, a Massachusetts mechanic said, noting that some of the resistance to change is strongest in the Midwest and propelled by unfounded rumors of technicians being electrocuted by electric vehicles. “Ninety percent of our industry has done nothing — absolutely nothing to prepare. They just turn the hybrids and EVs away and say, ‘We don’t work on those cars, go back to Ford or Toyota.’ The fear factor is huge.”

Read the original article at The Washington Post.


Expensive Travel

The Washington Post

The Global Business Travel Association, a travel industry trade group, predicts business in the corporate travel sector will have increased between six and seven percent by 2019 and 2020.

Using data compiled from Business Travel News’ Corporate Travel Index, Expert Market, a business-to-business office equipment marketer, has concluded that three American cities take the top spots.

The typical business traveler spends about $549 per day in New York, compared to $534 in San Francisco and $511 in Boston. Tokyo and Zurich round out the top five. Washington and Chicago are also in the top 10.

Read the original article at The Washington Post.

Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 78 years. Wheels helps you build tomorrow’s fleet today.

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