FleetManagementWeekly AmeriFleet
November 21, 2017


Editor's Analysis & Top Industry News

We Give Thanks

We sure like Art Liggio’s column Fleet Safety’s Quiet Company, Not So Quiet Anymore, wherein Art shares his thoughts on Driving Dynamics’ journey, recent strategic investments and how they are positioned for growth.

Thinking of the ramifications of negligent entrustment, we were shocked when Dillon Blake, senior director of business development at Runzheimer, told us that a recent survey revealed that more than a third of fleets do not have a driver policy in place. In his Q&A, Dillon talks about how reimbursed fleets can reduce their exposure to liability and expertly manage fuel expenses.

Happy Thanksgiving to our readers! Like most people, we love this special celebration and wish you a holiday filled with joy. We like this quote from W. Clement Stone: “If you are really thankful, what do you do? You share.”

Janice Sutton
Editor in Chief

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

Globally Speaking — Perspectives on the Multinational Fleets

Customer Driven — Engage your organization to create customer loyalty, trust, and superior service

On Fleet Driver Management Solutions to improve your fleet’s accident rate and cut costs on collision repairs

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

Fleet Spectator — A 360 view of the fleet industry.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

VIDEO: Huge Strides in Data Strategy for ARI Fleet

ARI has been working very closely with SAP to build an extremely fast database, which is the cornerstone of their powerful data strategy.

VIDEO: Autonomous Vehicles

  Why Fleet Managers Should Order Vehicles with the Highest Levels of Autonomy

For reasons of safety and more, it makes sense for fleet managers to order vehicles with the highest levels of autonomy.

VIDEO: Fleet Remarketing

  Kontos Kommentary – October 2017 Edition

In the latest Kontos Kommentary, Tom Kontos, Chief Economist at KAR Auction Services, provides his insight and updates regarding used vehicle market conditions. To read the entire Kontos Kommentary for October 2017, visit https://www.adesa.com/kontos-kommentary

The Fleet Spot

Brendan P. Keegan Named CEO at Merchants Fleet

Brendan P. Keegan has been named Chief Executive Officer of Merchants Fleet Management.  

Merchants appointed Keegan as the interim CEO this past August and today the company announced he will take over as the company’s full-time CEO.

Merchants conducted a national search for the best person to fill the CEO seat.  Merchants Chairman of the Board, Gary Singer stated, “After many conversations, we continued to identify the best candidate as Brendan”.

Upon accepting his new CEO position at Merchants, Keegan stated, “Having had the opportunity to work in many different capacities with the Merchants team over the past nine years, I am excited and honored to accept the full-time position of CEO. The reputation Merchants has as a leader in the fleet management business, its commitment to their clients and employees, and being named Best Company to Work for in NH, and Coolest Company for Young Professionals makes me proud to call Merchants my new home.”


NAFA Webinar: How Fleet Management Links with Procurement in the Supply Chain

Take part in this two-day lunchtime webinar December 6 and 7 between 12:00-1:00 PM ET, to join NAFA procurement experts David Hayward, Kate Vigneau, CAFM®, Dianne Siebert, and Julia Pedelini, who share their experiences first hand and discover how a little procurement knowledge goes a long way.

This webinar will help you ensure your success by understanding these best practices about sourcing and how to effectively interact with your procurement departments.  Connect with the discussion on how to best operate in these waters!

Register Now!


Runzheimer Introduces Equo® Intel to Enhance Workforce Efficiency

Runzheimer announced Equo® Intel, a new product that enables companies to capture vehicle intelligence, analyze field activity, increase productivity, and gain actionable insights to enhance their decision making process.

Staying competitive in the marketplace means maximizing all organizational assets – especially your mobile workforce. Equo Intel provides companies with the solution: technology, analytics, and insights to boost field sales and service organizations’ productivity and efficiency.

Equo Intel captures real-time activity inputs including:


EV Education Urgently Needed, Says UK’s CLM

Drivers require extensive education on the various electric and hybrid powered vehicles on the market before sales of Alternative Fuel Vehicles (AFVs) will start to accelerate towards UK Government targets.

So says Newport Pagnell, UK-based CLM Fleet Management, part of the Maxxia Group, following research it commissioned last month which showed drivers’ knowledge of EVs and hybrids was woefully lacking.

The UK Government has announced recently that it wants all new cars and vans to be ‘near-zero emission’ by 2040, just 23 years from now. However, sales of AFVs, while still rising, are doing so only from a very small base level.


Safety & Risk

By Art Liggio, President and CEO, Driving Dynamics

Those who follow the Safety & Risk column or read my articles in other publications are aware that I see my role as delivering valuable safety and risk management concepts that readers can put into practice or challenging the norm to help leaders consider new ways to improve their fleets’ safety performance.

However, today I’m taking some latitude to reflect on Driving Dynamics’ journey, express thanks to our outstanding staff, exceptional trainers and valued partners, and to share that this quiet company is stepping into the spotlight to tell its story. Next issue I will be back to sharing ideas on driver risk and safety management!



Donlen’s New Look

Donlen has just unveiled its new brand. The fleet industry is currently undergoing many changes, which are only expected to continue within the next three to five years. To prepare for the changing landscape, Donlen has continued to invest in a forward-thinking product roadmap that will prepare customers for trends such as Mobility as a Service, autonomous vehicles, and safety. With Donlen’s focus on the changing marketplace, Donlen has enhanced its brand to focus on the future of fleet.

“Now is an exciting time to be in fleet management,” said Tom Callahan, Donlen president. “Donlen may have a new look, however, we will continue to focus on what we do best: provide our customers with attentive service, develop technology roadmaps for the short and long-term to stay ahead of emerging trends, and present comprehensive consulting insights and actionable recommendations to allow customers to achieve their operational goals.”



Protecting Reimbursement Fleets

By Mark Boada, Senior Editor

A surprisingly large – even shocking – number of fleets that reimburse drivers for using their own vehicles for business are leaving themselves open to millions of dollars in accident liability judgments and aren’t keeping a close eye on fuel costs. Those are the two big take-aways from our recent interview with Dillon Blake, senior director of business development at Runzheimer International Ltd., the privately held mobility management company based in Waterford, Wisconsin.

Blake said he finds it “mind-boggling” that more than a third of the fleets the company surveyed for its latest Workforce Mobility Report don’t even have a driver policy in place. Additional report findings:

  • Only three percent of fleets without a driver policy verify whether their drivers have auto insurance.
  • More than half of surveyed fleets don’t run motor vehicle reports on their drivers
  • Nearly half of all fleets don’t use automated driver mileage reporting, which can save them 17.5 percent a year on fuel expenses.

READ MORE about Runzheimer’s insights into fuel expense and safety management practices and solutions.

Fleet Trends & Issues

Volkswagen to Spend Over $40 Billion in Future Mobility

The Detroit Bureau

Between now and 2022, VWAG plans to invest over $40 billion on autonomous vehicles and electrified variants of every model sold by its dozen passenger car brands, as well as developing driverless electric truck technology.

“We are laying the foundation for making Volkswagen the world’s number-one player in electric mobility by 2025,” Chief Executive Matthias Müller said. “The entire automotive industry is facing fundamental changes in the coming years, which will provide great opportunities, but also require us to put in tremendous efforts.”

Electrification won’t be limited to flagship brands, but also to luxury divisions, low-end marques Seat and Skoda as well as a new sub-brand called Volkswagen I.D.

Read more of the original article at The Detroit Bureau.

GM’s New Modular EV Platform Spells Profit


CEO Mary Barra told an investor conference, that GM’s new modular EV platform will be able to produce at least 20 new battery-powered vehicles by 2023, with the flexibility to accommodate nine different body styles in multiple sizes, segments and brands.

“We are committed to a future electric vehicle portfolio that will be profitable,” Barra said at the Barclays Global Automotive Conference in New York.

The new EV platform will make vehicles 30 percent cheaper to build than the current Chevrolet Bolt EV, due to cost cuts of lithium-ion batteries to less than $100 per kilowatt-hour from $145 per kilowatt-hour by 2021.

Read more of the original article at Forbes.

Keep an Eye on the Road, Without Hands on the Wheel.

The New York Times

The 2018 Cadillac CT6 luxury sedan’s Super Cruise driver-assistance system uses a radar sensor, cameras, GPS positioning and a highly precise digital map, and handles all of the braking, accelerating and steering – allowing the driver to ‘text while driving’, if necessary.

G.M. is careful to specify that it is not promoting Super Cruise as a way to let drivers text, Google or open a newspaper on the highway. “We don’t recommend it,” said Lisa Sieradski, global product manager for the CT6. “It will allow you to glance down at a phone or the radio, but you have to return your eyes to the road.”

Read more of the original article at The New York Times.

Volvo to Receive 24,000 Autonomous Vehicle Orders from Uber

The Guardian

Uber will own a fleet of autonomous vehicles with its order of 24,000 Volvo flagship VC90 SUVs, while building its self-driving system through Uber’s Advanced Technologies Group.

Jeff Miller, Uber’s head of automotive alliances, said: “Our goal was from day one to make investments into a vehicle that could be manufactured at scale.”

Volvo’s deal with Uber and Ford’s with Lyft show the pressure on automakers to avoid becoming outdated in a world of increased automation, and on ride-hailing companies to start automating to cut driver costs and turn profits.

Read more of the original article at The Guardian.

Crisis Situations

Harvard Business Review

A stressful life event or personal crisis happens to us all at one point in our lives, and is cause for distraction at the workplace.

If you’ve reached the point where you say to yourself, “I can’t get my job done,” it may be time to ask for help, says Jane Dutton, a professor at the University of Michigan’s Ross School of Business and coauthor of Awakening Compassion at Work.

When handling a crisis situation, the answer is not the same for everyone – Should you confide with your manager and colleagues? Should you ask for flexible hours or a reduced workload? Should you take a leave of absence?

Read more of the original article at Harvard Business Review.


New Hires at Donlen

Donlen has just announced that Bob Barna has joined Donlen as vice president, strategic sales and Ian Crapper has joined Donlen in the role of managing director, global business.

Barna will be building relationships with companies across the U.S. and he will work closely with Donlen’s sales territory managers to provide proactive and ongoing strategic solutions to fleets resulting in streamlined processes and year-over-year cost reductions. Crapper will be responsible for Donlen’s global fleet program and he will manage the global product to enhance services for existing global customers.



New VPs at CEI

The CEI Group has announced the appointment of four new Vice Presidents. These leaders have been major contributors to the success that both CEI and Element have realized over the past few years, and they bring rich experience that will help CEI going forward as the global leader in accident management and driver safety programs.

The newly appointed CEI Vice Presidents are:

  • Eliot Bensel has been named Vice President of Account Development
  • Randy Denmyer has been promoted to Vice President of Accident Management Services
  • Ken Latzko has been promoted to Vice President of Sales and Marketing
  • Chris Villella has been promoted to Vice President of Strategic Relationship Management

READ MORE about these promotions.

Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 78 years. Wheels helps you build tomorrow’s fleet today.

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