FleetManagementWeekly AmeriFleet
October 31, 2017


Editor's Analysis & Top Industry News

The Death of Diesel?

One of the questions multinational fleet professionals are considering is what to do now about diesel cars. In Globally Speaking, Mark Boada’s article Should Europe’s Fleet Ditch Diesel? articulates some powerful reasons for abandoning the vehicles. But, not so fast, Mark says, “…the reports of the death of diesel may be greatly exaggerated.”

We were in Philadelphia recently for the NAFA Associates meeting and ran into Kate Vigneau, CAFM, NAFA’s director of professional development, and met Lauren Weil, NAFA’s new education manager. NAFA offers a wealth of educational resources and we were happy to note that a number of the popular educational guides, available for purchase online, are now available in print as well as digital. Check out NAFA’s new website – it’s a stunner!

Happy Halloween!

Janice Sutton
Editor in Chief

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

Globally Speaking — Perspectives on the Multinational Fleets

Customer Driven — Engage your organization to create customer loyalty, trust, and superior service

On Fleet Driver Management Solutions to improve your fleet’s accident rate and cut costs on collision repairs

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

Fleet Spectator — A 360 view of the fleet industry.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

VIDEO: At a Pivot Point with Predictive Analytics: We Can Now Look Forward

Instead of just looking retrospectively at data, it is now possible to build models that tell us what is going to happen using predictive analytics.

VIDEO: The Benefits of Being Certified

  Certification Takes Fleet Managers to the Next Level

NAFA President Bryan Flansburg shares a personal story on how getting his CAFM was a major step that truly moved his career forward.

VIDEO: Fleet Remarketing

  Kontos Kommentary – September 2017 Edition

In the latest Kontos Kommentary, Tom Kontos, Chief Economist at KAR Auction Services, provides his insight and updates regarding used vehicle market conditions. To read the entire Kontos Kommentary for September 2017, visit https://www.adesa.com/kontos-kommentary

The Fleet Spot

AFLA Highlights New Board Members

The Automotive Fleet and Leasing Association (AFLA) recently welcomed the newly elected Secretary and Directors for the 2017-2019 term to its Board.

These individuals will provide strategic vision, insight and direction through their elected positions and lend varied expertise and a depth of industry knowledge to the association. The first meeting of the new Board of Directors is slated to begin on November 30, 2017 in Orlando, Florida which will also be the host city for the AFLA 2018 Corporate Fleet Conference.

READ MORE to see AFLA’s new board members.

LINE-X Launches Fleet Upfitting Solution Available Throughout North American Network

LINE-X, a global leader in powerful protective coatings and renowned spray-on bedliners, has launched a new service offering complete light- and medium-duty work truck up-fitting with a quick turnaround, discounts of up to 15% and centralized control over jobs being completed at multiple shops all across North America.

“We believe in this new service, LINE-X solutions for fleet services, will revolutionize the custom up-fitting business for Class 1-6 vehicles,” said Henry Chedraoui, LINE-X director of national accounts. “The beauty of what we have to offer is that we can serve and help three different markets: fleets, fleet management companies and national upfitting companies.”


Connecting Your Vehicles to Lower Costs is as Easy as 1-2-3

Element’s Connected Data solution brings together critical vehicle data to drive greater fleet productivity and cost savings.

  1. Choose the level of visibility to your data – as much or as little as you need – odometer readings, maintenance diagnostic codes, location information, unsafe driving events and more.
  2. Retrieve vehicle data that is seamlessly integrated into Element systems through OnStar or a simple plug-and-play device.
  3. Take action on your vehicle data with the help of our consultants to improve fleet productivity, lower costs and keep your drivers safe.

Find Out How It Works

Are You Marketing to Fleet Professionals in 2018? Do You Need to Show ROI for Your Efforts?

If the answer is yes, then please consider Fleet Management Weekly’s Content Marketing & Advertising options. We’re gentle on your fleet marketing budget and we will work with you to tailor just the right program that gets results you need.

Fleet Management Weekly (FMW) offers an audience of 18,000+ that’s comprised of nothing but professionals who are focused on fleet. You can get more information here, and you can contact Ted Roberts at FMW directly for more information.

Supply Chain Management

By Janice Sutton

We recently talked with Partha Ghosh, Director of North American Vehicle Supply Chain at ARI, and were keen to learn how the fleet leasing and management company’s end-to-end approach to managing the vehicle supply chain process delivered value to its clients.

Ghosh says, “At ARI, we provide a full suite of services encompassing every aspect of the vehicle supply chain process. It starts with evaluating a fleet’s vehicle specifications in tandem with the business’ goals and objectives. We then work with our OEM and upfit partners to process and facilitate production to ensure a road-ready vehicle is delivered on time and ready to go.

“With new customers, we have found that their prior total cost of ownership (TCO) can vary greatly. By converting to our end-to-end approach, we have seen that the TCO can drop dramatically from anywhere from as little as 5 or 10 percent to upwards of 40 or 50 percent, depending on their circumstances.”

READ MORE about ARI’s E2E Strategy


CEI’s Fleet Safety Seminar

The CEI Group, Inc. hosted four driver-safety related experts in Princeton, NJ at the Nassau Inn recently.

Attendees represented fleets in industries such as pharmaceutical, food manufacturing, telecom, delivery, and other service companies in the U.S., as well as some multinational fleets.

Duncan Espiga, CEPA SafeDrive’s North American regional manager, started the day off with his presentation on Industry Best Practices for Global Safety Data Management that he has developed in his role with CEPA and his involvement with The Global SafeDrive Alliance, of which CEI and CEPA are the lead partners.

John Cruickshank, Esq. with the law firm Alaniz, Schraeder, Linker, Farris & Mayes, LLP, a foremost authority in negligent entrustment and vicarious liability gave his presentation entitled Vulnerabilities that Expose Fleets to Lawsuits. John recounted a host of cases about large punitive damage awards due to liability oversight and addressed how fleets can avoid those costly situations.




Wheels, Inc. hosted a successful 2017 Results+ Fleet Performance Summit October 25-26 in Chicago.

The annual Summit brought together more than 100 Wheels clients to showcase fleet management success stories, network and share best practices with peers.

The open forum allows clients to hear first-hand about initiatives their peers have taken and receive direct feedback to their questions. “It’s wonderful to see the level of engagement, collaboration and partnership between our account teams and our clients, and to celebrate the improvements they have achieved together,” said Suresh Rajapakse, Vice President of Client Relations at Wheels.

During the Summit Wheels recognized 20 clients who achieved notable recent successes in the five Results+ optimal fleet categories: Total Cost Management, Fleet Administration & Ease, Risk Mitigation, Integration & Control and Driver Productivity & Satisfaction.


Fleet Trends & Issues

Detroit’s Big Three Tighten Their Belts as They Look to the Self-Driving Future.

The New York Times

In order to compete with the future of the auto industry, General Motors, Ford Motor and Fiat Chrysler are showing their dedication by reducing costs, adjusting production with demand and making cuts to unprofitable vehicles to rental car companies and corporate fleets.

Profits from conventional products are vital to finance the new technology necessary for electric and self-driving models.

“We have a clear path to leverage what we’ve done historically,” said Jim Hackett, who became Ford’s chief executive five months ago. “Our first priority is to restore revenue and attack costs.”

Read more of the original article at The New York Times.

Is the Chaotic World Ready for Self-Driving Cars?


Autonomous driving is hitting the streets in big U.S. cities like San Francisco, New York and Pittsburgh, where sets of rules make it possible. Europe, South Korea, Singapore, and Japan are also getting ready.

But what about Middle Eastern and African countries with little structure – it’s common to see cars driving the wrong way, running red lights, and zigzagging across wide roads without the slightest regard to lane markings.

“There are no rules here. Everything is possible,” said Daniel Asmar, a computer-vision expert and engineering professor at the American University of Beirut. “Humans can deal quite well with that, even if they get frustrated and honk at each other.” For computers, the chaos would be an enormous challenge.

Read more of the original article at Wired.

Electric Vehicles Bring Opportunities to Utilities


As carmakers are vowing to change their vehicle fleets to electric or hybrid-electric, utilities such as Italian power giant Enel are taking notice.

Enel acquired Electric Motor Werks, a small, fast-growing California developer of charging stations and power management software.

“Electric vehicles have the potential to be one of the most disruptive technologies the modern electricity grid has faced in the last one hundred years,” said Francesco Venturini, head of Enel’s Global e-Solutions division, in a statement. “The electric mobility revolution is leading utilities, grid operators, and consumers to rethink traditional business models, invest in new infrastructure, and roll out new solutions to provide flexibility and resiliency to the grid.”

Read more of the original article at TechCrunch.

Waymo Tests the Snow and Ice in Michigan


Waymo, also known as the Google self-driving car project, will start testing its self-driving cars in Michigan.

“For human drivers, the mix of winter conditions can affect how well you can see, and the way your vehicle handles the road. The same is true for self-driving cars,” President and CEO John Krafcik said. “This type of testing will give us the opportunity to assess the way our sensors perform in wet, cold conditions.”

Testing of Waymo’s fleet in Michigan means it will be close to the self-driving technology development center as well as some of the Michigan autoworkers working on self-driving cars.

Read more of the original article at CNBC.


Globally Speaking

By Mark Boada, Senior Editor

In the wake of the Volkswagen emissions scandal and a new-found focus on nitrous oxide emissions, Western Europe is falling out of love with diesel. Witness the following:

  • Several countries – including Norway, France and the U.K. — have announced they will ban the sale of diesel vehicles over the next 10 to 23 years, and a growing number of cities have announced they will ban diesel cars from their streets by the next decade.
  • Demand for diesel cars is falling: in the first half 2017, sales of gasoline-powered vehicles surpassed diesel vehicles for the first time since 2009.
  • Prices of used diesel cars in several markets have declined, reportedly, in some cases, by up to 25%.
  • A number of countries are raising annual taxes on diesel cars or fuel, or both.

The NETS Safety Conference

If you’re in fleet — whether fleet management, safety, risk or procurement, you should seriously consider becoming a member of NETS

By Mark Boada, Senior Editor

As the newest member of the Fleet Management Weekly editorial team, it was a great privilege and pleasure to attend one of the finest fleet conferences I’ve been to — the 2017 Network of Employers for Traffic Safety Strength In Numbers Annual Fleet Safety Benchmark Conference last month in Charlottesville, Virginia. And while that complete title is a mouthful for a two-day conference, it fully lived up to, if not exceeded, my expectations.

For those of you who might be unfamiliar with the organization – “NETS” for short – is in its own words “an employer-led public/private partnership dedicated to improving the safety and health of employees, their families and members of the communities in which they live and work by preventing traffic crashes that occur both on and off the job.”



The Fleet CX Toolkit

By Wendy Eichenbaum

Nobel Prize winner Daniel Kahneman, psychologist and founder of Behavioral Economics, says that we have Two Selves: the Experiencing self and the Remembering self.

The Experiencing self lives continuously, where the psychological present is about 3 seconds long. Most of these experiences don’t leave a trace. The Remembering self makes sense of our experiences and forms a story. According to Kahneman, “What defines a story are changes, significant moments and endings.”

This choice of memories has huge implications for the customer experience. Imagine that you develop billing software. You roll out a new version that changes the invoice task flow. As a result, many customers cannot find the invoice statement at the end of the task. They call tech support, and get a quick answer: the system placed the statement in a new folder. The problem is solved.

However, the next time you revise the software, what will your customers remember?


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 78 years. Wheels helps you build tomorrow’s fleet today.

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