FleetManagementWeekly AmeriFleet
October 17, 2017


Editor's Analysis & Top Industry News

The Right Connections

We are more connected now than ever, and data and technology are a huge part of that. But real connections go far beyond that. Real connections are about people, as Laura Jozwiak lays out so articulately in The Connections That Drive True Results.

Safety is important to all of us, and we all know that Speeding isn’t safe. Today’s Safety & Risk column draw a clear line between Speeding and Time Management. It’s a good and thoughtful read.

LeasePlan just launched its “What’s Next” global marketing campaign. It’s big and it’s clever, featuring Top Gear’s Richard Hammond, with a key message of “Any car, Anytime, Anywhere.” Learn more and watch the action film here.

Enjoy this issue, and check in at FleetManagementWeekly.com for daily updates.

Ted Roberts

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

Globally Speaking — Perspectives on the Multinational Fleets

Customer Driven — Engage your organization to create customer loyalty, trust, and superior service

On Fleet Driver Management Solutions to improve your fleet’s accident rate and cut costs on collision repairs

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

Fleet Spectator — A 360 view of the fleet industry.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

VIDEO: We’re Moving to a New Age of Mobility

We are moving into a new age of mobility, and change is coming rapidly. For example, TCO for electric vehicles is often less than it is for traditional vehicles.

VIDEO: Getting New Vehicles Quickly

  The Ability to Quickly Deliver a New Vehicle to a Field Technician

The ability to quickly deliver a wide variety of new vehicles to field technicians in need can be worth its wait in gold.

VIDEO: Star Power

  LeasePlan’s New “What’s Next” Campaign

Check out LeasePlan’s cinematic vision of the future of mobility featuring TV celebrity and car expert Richard Hammond!

The Fleet Spot

LeasePlan USA Names Anthony Fina VP Business Development NE

Fina takes the reins for regional business development from recently promoted Gerry Tellier.

LeasePlan USA recently named Anthony Fina as the new vice president of business development in the Northeast region. Fina takes the place of longtime LeasePlan sales veteran, Gerry Tellier, who was promoted to senior vice president of business development – east.

“Gerry has been successful in his territory over the years, rising to the top as a true leader,” said Ricardo Fonzaghi, chief commercial officer at LeasePlan USA. “I’m proud to have him on our leadership team sharing his knowledge to further support our growth trajectory.”


What Does It Take To Achieve A Higher Subrogation Recovery Rate?

By Bob Glose, Senior Vice President, Operation and Enterprise Resources

Recovering damages from third parties responsible for collisions with fleet vehicles should be a high priority for every fleet operator.

Money left uncollected should provide an incentive for fleets to take another look at their recovery programs. The benchmark is recovery, over the long run, of 25 to 30 percent of total fleet accident physical damage expenses. If your fleet isn’t close to that, there is much to be gained by upgrading your recovery program.


Gen. Michael Hayden to Keynote at Work Truck Show 2018

General Michael Hayden, a retired four-star general and former director of the Central Intelligence Agency and National Security Agency, will serve as keynote speaker at The Work Truck Show® 2018. His address will take place on Thursday, March 8, as part of the President’s Breakfast & NTEA Annual Meeting.

As head of the country’s premier intelligence agencies through two presidential administrations from 1999-2009, General Hayden was on the frontline of global change, the war on terrorism and the growing cyber security challenge. He understands the dangers, risks and potential rewards of the political, economic and security situations our country – and the world – are currently facing.


NAFA Webinar: The Future of Fleets: A Sharing Economy Perspective

Register today for NAFA’s compelling webinar: November 15, 2017, 12:00 PM – 1:00 PM – EST

There is a growing need for cost-efficient transportation for corporate and government entities. According to statistics from the Federal Highway Administration, government agencies in the United States alone operate approximately 3.7 million vehicles, and it costs some $21 billion yearly to maintain them. Efficient utilization and management of pooled vehicle fleets could take cars off the road and trim costs, helping both corporations and agencies to optimize spending and sustainability. Adrian Albus will discuss the impact that the sharing economy will have on fleeting management as well as the work that Zipcar is doing in the space.


Safety & Risk

The Driving Dynamics Safety Team

Speeding continues to be a serious problem. It is a contributing factor in approximately one third of all fatal collisions.

While speeding kills thousands on the highway, side roads have a fatality rate due to speeding that is almost three times that of interstates.

Why do people speed? It’s most often the result of inadequate time management. Drivers may feel the need to speed to compensate for having insufficient time to reach their destination. Many people assume that driving faster will get them to their destination much sooner. In fact, the time saved is minimal. On a 20-mile trip, driving 15 miles per hour over the speed limit will only save four minutes in travel time. However, speeding by 15 miles per hour introduces significant danger to everyone on the road—for a gain of fewer than five minutes. If those few minutes will make or break a schedule, the problem is likely in the planning process, not driving style.



Customer Driven

By Laura Jozwiak, Senior Vice President of Sales and Client Relations, Wheels, Inc.

The concept of connectivity has received a lot of buzz, and rightfully so. We are riding a wave of connectivity – vehicles, highways, the Internet of Things – and it is all powered by data. Analyzing data in new ways encourages advanced exploration, integration and education. It exposes powerful information that drives both our personal activities and business innovations.

Data is what powers SpaceX into space, tells us where we should go to dinner, summons the closest and best ride-sharing driver, and yes, delivers optimally run fleets. But is it all about the data? Of course not! It is foundational, but the real connections go beyond data.

Being an advocate for superior customer service, I would argue that it is the connections of people, along with the right data, that complete the value equation.



Any car, Anytime, Anywhere

LeasePlan just a major global marketing campaign, featuring Top Gear and The Grand Tour presenter Richard Hammond, highlighting LeasePlan’s commitment to offering What’s next in mobility to its customers via an ‘Any car, Anytime, Anywhere’ service.

CEO Tex Gunning: “LeasePlan has been delivering cars-as-a-service for the past 50 years so we are exceptionally well-positioned to deliver ‘Any car, Anytime, Anywhere’. I’m therefore delighted to be launching with Richard Hammond our global What’s next campaign, which underlines our aspiration to provide the latest in mobility via a fully flexible ‘Any car, Anytime, Anywhere’ service.”


WATCH the action film with Richard Hammond

Fleet Trends & Issues

What’s Your Car’s MPG in the Real World?

Detroit Free Press

U.S. car buyers now have access to real-world fuel economy and emissions data on new vehicles, courtesy of a research group that helped reveal that Volkswagen was evading European emissions regulations in addition to cheating on U.S. tests.

Among the results, according to Nick Molden, founder and CEO of Emissions Analytics:

• Some brands — Ford, Fiat, Porsche and Mini — routinely score as much as 10% better in real-world driving than the window-sticker fuel-economy ratings generated in lab tests.


Cadillac Leaps Toward Autonomous Driving With Its New Super Cruise System


Folding my hands in my lap, I sat behind the wheel of Cadillac’s flagship CT6 sedan and merrily chatted with President Johan de Nysschen, who stretched out in the passenger seat, as the car steered itself down Interstate-10 for the six-hour drive from Phoenix to Los Angeles.

The CT6 was equipped with a $5,000 option that made the hands-free trip possible: Cadillac’s new Super Cruise driver assist system, the brand’s answer to the self-driving revolution.

Billed by Cadillac as the first true hands-free driving system for the highway, Super Cruise uses a system of cameras, radar, and sensors to steer itself on limited-access highways at speeds of up to 85 mph.


Uncle Sam Bets on Self-Driving Trucks to Save Post Office

The Car Connection

The United States Postal Service has a long and proud history of delivery people weathering the elements to make sure you get your mail — and occasionally, you neighbor’s bills and postcards, too.

The way they go about doing that will change dramatically in the coming years, as the USPS has formally declared its intention to assess how it can work self-driving vehicles into its operational strategy—and it’s even building a prototype along with the University of Michigan.

In a green paper published last week, the Office of the Inspector General (OIG) laid out a preliminary list of five specific areas in which it’s considering implementing self-driving vehicles as the technology matures.


Waymo Launches Safety Campaign for Autonomous Vehicles

Business Review USA

Alphabet’s Waymo, formerly known as Google’s self-driving car project, has teamed up with the National Safety Council and other renowned names in launching its “Let’s Talk Self Driving” campaign.

“There’s a lot to talk about when it comes to self-driving cars,” said Waymo CEO John Krafcik.

“As with any new technology, there’s great enthusiasm and curiosity about self-driving cars — and there’s some confusion, too.”


Autonomous Vehicles

The New York Times

When the owner of an automated Tesla was killed in a crash last year, the carmaker’s founder, Elon Musk, urged journalists to peer into the future.

“If, in writing some article that’s negative, you effectively dissuade people from using an autonomous vehicle,” Mr. Musk said, “you’re killing people.”

Scary. But self-driving vehicle proponents like Mr. Musk envision a world where those cars would all but eliminate traffic accidents, unleash our productivity and allow the old and disabled to travel freely.



Talent Management

By Mike Cieri

Even the best managers will make errors in judgment when managing a staff of people, each with unique personalities, capabilities and needs, and it’s likely that we can all reflect on where we might have handled something with more skill.

Want to brush up on or test your own management skills? Here’s a handy list of ten common mistakes that leaders make in the course of managing talent.

1. Not providing Feedback

Not letting people know how they are doing is like sending someone out on a hike without a compass and map. When you don’t provide feedback you are denying your associates the opportunity to improve.




Marijuana and Driving

Liberty Mutual

A new study conducted by Liberty Mutual Insurance and SADD (Students Against Destructive Decisions), reveals that a third of all teens surveyed (33 percent) perceive it to be legal to drive under the influence of marijuana in states where it’s been legalized for recreational use.

Notably, 27 percent of parents surveyed believe it to be legal as well.

While the survey found that 93 percent of parents think driving under the influence of alcohol is dangerous, only 76 percent feel that driving under the influence of marijuana is dangerous.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 78 years. Wheels helps you build tomorrow’s fleet today.

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