FleetManagementWeekly AmeriFleet
June 20, 2017


Editor's Analysis & Top Industry News

Inspirational Keynotes

Keynote speeches can be memorable, or, sometimes, their substance can evaporate by the time you reach the door.

Doug Keeley’s inspirational keynote at the recent NAFA I&E was a perfect example of the former – we left the room wanting to hear much more. So, in this week’s issue, we feature our interview with him: “Q&A: Storyteller Doug Keeley on How to Be a Great Leader.”

Automotive futurist Lukas Neckermann’s keynote speech at NAFA IFA, preceding I&E, was similarly enthusiastically received. We published an interview with Neckermann several weeks ago and are now reading his newly-published book: Smart Cities, Smart Mobility – aptly subtitled Transforming the Way we Live and Work.

Enjoy the issue and check our website FleetManagementWeekly.com for daily updates on the latest news surrounding the fleet industry.

Janice Sutton
Editor in Chief

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

Globally Speaking — Perspectives on the Multinational Fleets

Customer Driven — Engage your organization to create customer loyalty, trust, and superior service

On Fleet Driver Management Solutions to improve your fleet’s accident rate and cut costs on collision repairs

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

BIG Data. BIG Results. BIG Future– Harnessing big data to achieve big results using cutting edge technology.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

VIDEO: 5 Situations Where Reimbursement Makes Sense

One expert’s take on five different and unique situations where Reimbursement can make perfect sense for an organization.

VIDEO: Skip the Repair Shop

  YourMechanic’s 3 Value Propositions for Fleets

From control to transparency to considerably shorter turn times, YourMechanic has some great value propositions to offer fleets.

VIDEO: Fleet Remarketing
  Kontos Kommentary – May 2017 Edition

In the latest Kontos Kommentary, Tom Kontos, Chief Economist at KAR Auction Services, provides his insight and updates regarding used vehicle market conditions. To read the entire Kontos Kommentary for May 2017, visit https://www.adesa.com/kontos-kommentary

The Fleet Spot

  AFLA 2017 Speaker Named “Top 20 Keynote Speaker”

AFLA is excited to announce Walter Bond, one of this year’s AFLA speakers, has been named to Global Franchise Magazine’s “Top 20 Keynote Speaker” list.

The list honors corporate keynote speakers “known for talking compellingly on franchising and allied topics.” Walter Bond will address the issue of talent management at this year’s Annual Corporate Fleet Conference (AFLA 2017) to be held September 17-20 at the M Resort in Las Vegas, NV.

With a theme of “Your Winning Hand – Align, Advance, Accelerate, Achieve” the conference will feature innovative presentations on hot topics related to the fleet industry. Register now to secure your spot at the premier fleet conference!


Lainey Strohmeyer Named Director of HR at Metrogistics

MetroGistics has hired Lainey Strohmeyer, SPHR, SHRM-SCP, as director of human resources.

With more than 12 years of experience in recruiting and human resources, she is certified as a Senior Professional in Human Resources by the HR Certification Institute, and as a Senior Certified Professional by the Society for Human Resource Management.

Earlier this year MetroGistics Holdings and equity partner Tailwind Capital acquired AmeriFleet, North America’s top fleet logistics and services company. Strohmeyer will oversee human resources at both organizations as they integrate staff and operations.


Q&A: Jeff Schlesinger — What’s Next for LeasePlan?

By Janice Sutton

We interviewed Jeff Schlesinger, newly appointed president of LeasePlan USA, at NAFA I&E in Tampa. We were keen to hear “what’s next” at the global fleet leasing and management company.

Schlesinger said, “LeasePlan USA is being transformed from a company that looked exclusively at large, global, corporate fleets to other adjacencies to the fleet market. The core of the core of our product is providing fleet management services to the large global fleet; and we also believe our reach and products are attractive to corporate fleets of all sizes.

“In addition, we are looking at the entire mobility model as a long-term addition to the corporate space. It is important to understand where future generations will impact the industry and prepare for the next five-to-ten years.”


I Live on the Road – These are 11 Tools you Should Always Carry in Your Car

USA Today

Your car can lug home your groceries or propel you across the country to enjoy new vistas with old friends.

But it can also leave you stranded in the middle of nowhere or worse, injured and trapped in a tangle of glass and steel. There’s no shame in calling for help to get you out of a bind. But, with the right hardware stashed away in your glovebox and trunk, you could save yourself the expense of a roadside assistance call, or even rescue yourself or another motorist.

Not sure of where to start? We’ve got your back. We spent days testing these 11 pieces of hardware and found them to be not only reliable, but easy to use.


Customer Driven

By Laura Jozwiak, Senior Vice President of Sales and Client Relations, Wheels, Inc.

Do you need to walk in your customer’s shoes in order to truly understand their issues and provide the right solutions?

We have heard this saying many times before, and it could have been appropriate at the time, but time and challenges have changed. Customers still expect you to watch for cracks in the sidewalk and not let them fall. However, that is no longer enough for today’s fast paced environment.

Shoes are certainly foundational to the service equation. You can’t look forward if you aren’t on stable ground. However, I would suggest that we also tilt our heads up from our laptops and smart phones and provide an extra set of eyes for our customers. The greatest value comes from looking forward and into their future toward the next set of challenges and opportunities.

Do you take the time to look up? And when you do look up, do you stay there and consider options, strategies, and plans to move forward? Or do you quickly get distracted by the next email and bring your attention back to the cracks in the sidewalk again?


Safety & Risk

By Art Liggio, President, Driving Dynamics

Picture this scenario: You, an experienced driver, are traveling through the city at the posted speed-limit. You find yourself negotiating busy intersections, changing traffic patterns―then all of a sudden your cell phone rings.

What is your next move? What would you do if your teen was in the car beside you?

Now consider this same scenario, however, this time, imagine it’s your newly-licensed 16-year-old child behind the wheel, driving through the city at the posted speed-limit, while negotiating busy intersections and changing traffic patterns. If during this trip his or her cell phone begins to ring, what do you expect your teenager will do? What would you want the response to be?

Likely you hope your teen would choose not to answer the call or to respond to the text message while driving. But how can you know the correct decision will be made?


The Mark of a Leader

By Janice Sutton

Doug Keeley is president of Mark of a Leader, a consulting firm based in Toronto. He was a highly engaging keynote speaker at the recent NAFA Institute and Expo in Tampa, Florida. Fleet Management Weekly interviewed him after his keynote address.

What makes a great leader?

To be a great leader you must be 100 percent accountable for your actions. You must have clarity of vision. You must have integrity. Moreover, you must be a good communicator and a good storyteller. It’s not just about the person at the top – leaders at every level of the organization must also possess these qualities.

The most powerful definition of a leader is someone who helps others to be their best. A leader’s job is not to get the most out of people, it is to get the best out of people. Great leaders do that; they get people to do things that they didn’t know they were capable of doing, and when they’re done, those people say, “Wow! I had no idea that I could do that. That is unbelievable!”


Fleet Trends & Issues

EPA Suspected Fiat Chrysler Was Using ‘Defeat Device’ in 2015


U.S. regulators told Fiat Chrysler Automobiles NV in November 2015 that they suspected some of the automaker’s vehicles were equipped with secret software allowing them to violate emission control standards, according to emails disclosed on Friday.

The U.S. Environmental Protection Agency and California Air Resources Board accused Fiat Chrysler in January of using the software, known as a “defeat device,” to illegally allow excess diesel emissions in 104,000 U.S. 2014-2016 Jeep Grand Cherokees and Dodge Ram 1500 trucks.

Byron Bunker, director of the EPA’s Transportation and Air Quality compliance division, said in a January 2016 email to Fiat Chrysler, obtained by Reuters under the Freedom of Information Act, that he was “very concerned about the unacceptably slow pace” of the automaker’s efforts to explain high nitrogen oxide emissions from some of its vehicles.


Jaguar Land Rover Partners with Lyft in $25 Million Investment in Ride-Sharing, Autonomous Fleet

New York Daily News

Jaguar Land Rover is the latest automaker to enter the autonomous vehicle testing fray.

The British luxury brand’s InMotion Ventures mobility services company announced a $25 million investment yesterday into expanding Lyft’s technology plans, allowing the ride-hailing company to test self-driving cars. As part of the partnership, Lyft gets a fleet of Jaguar and Land Rover models to conduct testing of mobility services and autonomous vehicles.

Lyft is no stranger to partnering with automakers on self-driving and ride-sharing services.


Hundreds of Children Have Died in Hot Cars. New Bill Aims to Stop this Horror.

The Gazette

More than 700 young children have died in hot cars since 1998.

The news accounts of these incidents are gut-wrenching, describing helpless toddlers and infants trapped inside scorching vehicles that turn into death chambers. The parents, upon discovering their children, are devastated.

Rep. Tim Ryan (D-Ohio) wants to put an end to these traumas.


Envisioning the Car of the Future as a Living Room on Wheels

The New York Times

Swiveling seats? Movies projected across the windshield? Social media feeds on the windows?

As driverless car technology develops, companies, design institutes and researchers are asking the question: What does the car of the future look like on the inside?

With companies like Google, Uber and others racing ahead to develop fully autonomous vehicles, the era of the driver hunched over the steering wheel may eventually give way to a living room on wheels.


Autonomous Vehicles


California and other states would be barred from setting their own rules governing design and testing of self-driving cars, while federal regulators would be blocked from demanding pre-market approval for autonomous vehicle technology, according to a U.S. House Republican proposal reviewed by Reuters on Thursday.

The draft legislation, while far from becoming law, still represents a victory for General Motors Co, Alphabet Inc, Tesla Inc and other automakers and technology companies seeking to persuade Congress and the Trump administration to pre-empt rules under consideration in California, New York and other states that could limit deployment of self-driving vehicles.

The industry also opposed an Obama administration proposal last year that raised the possibility of giving regulators the power to review and approve self-driving car technology before it was put into service, similar to the vetting by Federal Aviation Administration of new technology for aircraft.


On Fleet Driver Management

Part two of a three-part series on negligent entrustment: How to build a strong, enforceable safety policy.

By Kevin Reilly, Editorial Communications Manager, The CEI Group, Inc

In part one of my negligent entrustment series, I outlined the main grounds for a fleet-related negligent entrustment case. In this part, I will outline how to build a strong safety policy that a fleet manager can properly enforce. If you do not make a safety policy that is transparent, fair, and evenly enforced, you will leave your company open to negligent entrustment liability, and a host of other issues.

Start building a better safety policy by involving as many levels of the fleet structure as possible, including top executives, HR, legal, risk managers, and even field managers and drivers.


Climate Change


Many of us share some dim apprehension that the world is flying out of control, that the center cannot hold.

Raging wildfires, once-in-1,000-year storms, and lethal heat waves have become fixtures of the evening news and all this after the planet has warmed by less than 1 degree Celsius above preindustrial temperatures.

But here’s where it gets really scary.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 76 years. Wheels helps you build tomorrow’s fleet today.

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