FleetManagementWeekly AmeriFleet
June 13, 2017


Editor's Analysis & Top Industry News

What’s Next?

This week, we feature an interview with the dynamic Jeff Schlesinger, president of LeasePlan USA. Jeff says, “We are a 54-year-old company that is looking to the future. We have a new logo; we have a new slogan – ‘What’s Next?’ that says it all.”

On Fleet Driver Management presents the second part of a three-part series on negligent entrustment. This installment guides us on how to build a strong, enforceable safety policy. There is no question that it is critical that fleets have a robust policy in place.

Enjoy the issue and check our website FleetManagementWeekly.com for daily updates on the latest news affecting the fleet industry.

Janice Sutton
Editor in Chief

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

Globally Speaking — Perspectives on the Multinational Fleets

Customer Driven — Engage your organization to create customer loyalty, trust, and superior service

On Fleet Driver Management Solutions to improve your fleet’s accident rate and cut costs on collision repairs

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

BIG Data. BIG Results. BIG Future– Harnessing big data to achieve big results using cutting edge technology.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

VIDEO: Applying Data-Driven AI Techniques to Repair and Maintenance

By using data-driven AI techniques, Predii is able to improve repair and maintenance outcomes, all while decreasing vehicle downtime.

VIDEO: Global Fleets

  NAFA’s Global Initiatives

NAFA offers a variety of global initiatives that are geared towards fleet managers based in North America.

VIDEO: Traits Leaders Have
  There Are Many Types of Leaders

There are many types of leaders, but all of those leaders have some things in common. For example: accountability, clarity of vision, and the ability to communicate.

The Fleet Spot

Heidi DiAngelo Joins LeasePlan USA’s Global Team

LeasePlan USA has announced a new addition to its global team, who will partner with multinational companies seeking results-driven global fleet solutions.

Heidi DiAngelo joins LeasePlan as senior vice president – international, as the company launches a new brand and strategy around fleet mobility services and innovation.

“This is a pivotal time in the global fleet management market, as customers increasingly look for a global partner to provide the most efficient solution for their international footprint,” said DiAngelo. “I am excited to join this team and be a part of LeasePlan’s global vision, while continuing to serve and consult with customers in the industry.”


Julie Allen Joins PARS as Southeast Regional Sales Manager

Transport industry veteran Julie Allen has joined PARS as the Southeast Regional Sales Manager.

Julie is responsible for achieving key sales objectives by managing existing and new client relations in the company’s southeast territory. Julie joins PARS with over 10 years of business development and sales experience that includes the fleet vehicle transport sector.

Reporting to Terry Langness, Vice President of National Sales, Allen will serve customers and introduce PARS vehicle transport and logistics services to companies in Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, and Texas.


CEI Promotes John Wolford to VP of Business Process, Quality and Sourcing

Mr. Wolford is a 28-year veteran of CEI who oversees the client services team that is responsible for the day to day management of CEI customers, the loss recovery team responsible for subrogation collection – which totaled over $54 million in 2016 – and the salvage operation that sell total loss vehicles for CEI’s clients.

“I am particularly pleased to announce the promotion of John because he is the epitome of integrity and unconditional dedication,” says Claudia Smolda, Chief of Staff and CEI co-founder. “He always gives 100 percent in his relations with our repair shop owners, vendors, strategic partners, and employees.”


ARI & Institute for Supply Management Partner to Host Free Webinar

ARI’s Tony Candeloro will discuss how fleets can drive performance through statistical analysis, benchmarking and scorecards during the June 15th webinar.

ARI in partnership with the Institute for Supply Management (ISM) will host a free webinar on Thursday, June 15 at 1:00 p.m. featuring ARI’s Senior Vice President, Technology and Operations Tony Candeloro.

During the webinar, ROI vs. COI: The Cost of Ignoring Your Fleet, Candeloro will discuss how fleets can leverage statistical analysis, benchmarking and comprehensive scorecards to improve overall performance.


Fleet Industry Leaders

We interviewed Jeff Schlesinger, newly appointed president of LeasePlan USA, at NAFA I&E in Tampa. We were keen to hear “what’s next” at the global fleet leasing and management company.

Schlesinger gave us some insight into the company’s strategic plans, and one thing he debunks is the notion that LeasePlan USA is for sale.

“LeasePlan USA is being transformed from a company that looked exclusively at large, global, corporate fleets to other adjacencies to the fleet market. The core of the core of our product is providing fleet management services to the large global fleet; and we also believe our reach and products are attractive to corporate fleets of all sizes. In addition, we are looking at the entire mobility model as a long-term addition to the corporate space. It is important to understand where future generations will impact the industry and prepare for the next five-to-ten years.

“LeasePlan Europe has already started its transformation; and globally the mantra is “One LeasePlan.” The company is centralizing a lot of key functions from commercial to operations to IT — everyone is viewing this as one LeasePlan whether you are sitting in the United States or an office in Europe, Mexico or South America.”


On Fleet Driver Management

Part two of a three-part series on negligent entrustment: How to build a strong, enforceable safety policy.

By Kevin Reilly, Editorial Communications Manager, The CEI Group, Inc

In part one of my negligent entrustment series, I outlined the main grounds for a fleet-related negligent entrustment case. In this part, I will outline how to build a strong safety policy that a fleet manager can properly enforce. If you do not make a safety policy that is transparent, fair, and evenly enforced, you will leave your company open to negligent entrustment liability, and a host of other issues.

Start building a better safety policy by involving as many levels of the fleet structure as possible, including top executives, HR, legal, risk managers, and even field managers and drivers.


The Fleet Customer Experience

By Jeofrey Bean

Tap the insights and experience of successful customer experience professionals to improve your fleet services.

A board of directors advises the company about its overall business strategy. A customer experience advisory board is similar, but is specific to the topic of customer experience. If your company is serious about improving its customer experience, a key step is to create an advisory board dedicated to that end.

The job of a customer experience advisory board is to identify where the existing customer experience can be improved and to recommend when a new customer experience should be created.


Fleet Trends & Issues

Tim Cook Says Apple Is Focusing on an Autonomous Car System


After years toiling away in secret on its car project, Apple Inc. Chief Executive Officer Tim Cook has for the first time laid out exactly what the company is up to in the automotive market: It’s concentrating on self-driving technology.

“We’re focusing on autonomous systems,” Cook said in a June 5 interview on Bloomberg Television that amounted to his most detailed comments yet on Apple’s automotive plans. “It’s a core technology that we view as very important.” He likened the effort to “the mother of all AI projects,” saying it’s “probably one of the most difficult AI projects to work on.”


New Jersey Wants You to Call #77 if You See Someone Texting and Driving. But Pull Over First.

The Washington Post

New Jersey drivers have been ratting out each other for distracted driving as part of a new enforcement campaign, and their attorney general couldn’t be happier.

Since April when the New Jersey State Police first invited people to call #77 to report distracted drivers, the state has received nearly 1,100 calls. Law enforcement officials have followed up by issuing summonses or mailing 632 warning letters to the vehicles’ owners, officials say.

Enforcing laws against texting and driving has been notoriously difficult, and law enforcement agencies around the country have been trying different approaches.


Automakers Diverge on How Fast to Deploy Automatic Braking


Big automakers are rushing to launch self-driving cars as early as 2021, but the industry’s major players are moving slowly when it comes to widespread deployment of a less expensive crash prevention technology that regulators say could prevent thousands of deaths and injuries every year.

Nissan Motor Co Ltd said on Thursday it would make automatic braking systems standard on an estimated 1 million 2018 model cars and light trucks sold in the United States.

This includes high-volume models such as the Rogue and Rogue Sport compact sport utility vehicles, the Altima sedan, Murano and Pathfinder SUVs, LEAF electric car, Maxima sedan and Sentra small car.


Honda Reveals its Plans for Autonomous Vehicles

The Verge

Honda has been one of the more cautious automakers when it comes to self-driving cars, and a recent study put the company at 15th out of 18 in terms of overall advancement.

At a media event this week, however, Honda shared more about its plans and set a target of 2025 for introducing vehicles with Level 4 autonomous driving capability.

Honda has already said that it intends to have vehicles capable of Level 3 freeway driving on the market by 2020, and is reiterating that goal today.


Hackers and Autonomous Vehicles

The New York Times

Any part of a car that talks to the outside world is a potential opportunity for hackers.

That includes the car’s entertainment and navigation systems, preloaded music and mapping apps, tire-pressure sensors, even older entry points like a CD drive.

It also includes technologies that are still in the works, like computer vision systems and technology that will allow vehicles to communicate with one another.


Globally Speaking

By Mark Boada, Senior Editor

Lukas Neckermann is the managing director of Neckermann Strategic Advisors, a mobility consultancy based in London, England. He was the keynote speaker at NAFA’s International Fleet Academy in Tampa, Florida this year. Fleet Management Weekly interviewed him the day after he delivered his presentation.

You were talking about how we are in the midst of a mobility revolution. Can you please explain the basics of what is happening and why?

We are in the middle of a transformation based on three converging trends. The first trend is zero emissions, or the electrification of not just the automobile but all forms of transport, especially road transport. Second is zero accidents, which is achievable by the widespread adoption of self-driving or autonomous vehicle technology. And the third is zero ownership, which is the trend that encompasses car sharing, ride hailing, ride sharing and more broadly speaking the sharing economy.


Road Tripping


For as long as there have been cars, there have been travelers using them to get away.

The experience has been evolving for more than a hundred years, but at its heart, road travel is about wanderlust and connecting with family and friends.

As the brand that brought the Model T to the masses, Ford has an outsized place in American road trip history. Ford Motor Company even employs a futurist (or, in corporate language, a “Manager, Global Consumer Trends and Futuring,”) to study where road travel has been and take a proactive look at where it will go.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 76 years. Wheels helps you build tomorrow’s fleet today.

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