FleetManagementWeekly AmeriFleet
May 2, 2017


Editor's Analysis & Top Industry News

Incredible Dynamism

We talked with a good many industry leaders last week at NAFA I&E, one of whom is Paul Lauria, president of global fleet consulting firm Mercury Associates. In our first video from that interview, Paul gives us his thoughts on the state of the industry. “Incredible dynamism,” he says. We heard it often at I&E – the fleet industry is in the midst of great change.

Ed Pierce has some sage words for fleet service providers in: “A Call to Action: Earn Your Introduction with Content.” Ed offers timely guidance for reaping the benefits of earned media opportunities by honing your value message.

Choosing the right material handling equipment for your fleet can be daunting if you are new to it, but Element Fleet’s Elise Hardy gives us a quick guide for success.

We are delighted to congratulate the talented nominees and winners of NAFA’s 2017 FLEXY Awards. What an honor!

Janice Sutton
Editor in Chief

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

Globally Speaking — Perspectives on the Multinational Fleets

Customer Driven — Engage your organization to create customer loyalty, trust, and superior service

On Fleet Driver Management Solutions to improve your fleet’s accident rate and cut costs on collision repairs

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

BIG Data. BIG Results. BIG Future– Harnessing big data to achieve big results using cutting edge technology.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

VIDEO: Excitement and Anxiety in Public and Private Fleets

We are living in an age of incredible dynamism in both the public and private sectors of the fleet industry.

VIDEO: Mobility Management

  NAFA’s New President Looks at Mobility Management

As NAFA’s new President looks forward, he considers how much fleets may be moving away from managing assets and moving toward managing mobility.

VIDEO: NAFA's Past President
  NAFA’s Confident Leadership, Past and Present

Although NAFA’s past President with miss the day-to-day involvement, she knows she’s leaving the position in capable hands.

The Fleet Spot

eDriving Launches Mentor with FICO® Safe Driving Score

Advisory Board Named for First “Closed Loop” Smartphone Telematics Solution and Industry Risk Measurement Standard

eDriving has released the first, patented, “closed loop” smartphone telematics solution for fleet drivers – Mentor by eDriving. The highly anticipated product measures and scores driving behavior and delivers tailored driver training straight to smartphones, tablets and computers.

The Mentor product launch also marks the debut of a transformational industry standard risk predictor for both businesses and consumers – the FICO® Safe Driving Score.


AFLA Webinar Scheduled for May 8th

The next AFLA Webinar Series presentation “Life Cycle Analysis: Your Replacement Strategy’s Key Element” is scheduled for May 8, 2017.

This presentation by Steven Saltzgiver, Manager with Mercury Associates, will focus on establishing an effective replacement program by looking at both the economic benefits and fiscal impacts of timely vehicle replacement.

Register today to reserve your spot at this timely webinar.


Your Decisions Drive Your Safety

Research shows that a 5% cut in average speed can result in a 30% reduction in the number of fatal road traffic crashes*. Small changes can have big results!

That is why NETS is now offering its hallmark Drive Safely Work Week™ (DSWW) road safety awareness campaign more frequently, beginning with a new campaign focused on speed. The emphasis is on short, direct, actionable messages, highlighting specific behaviors employees can change that will reduce their risk of a vehicle crash.

Download the free Drive Safely Work Week™ Speed campaign from NETS’ website, and share this important message with your employees.

Winners of the 2017 Fleet Excellence Awards!

Excellence in Fleet Leadership
♦ Michael Bisogno, Commonwealth of Virginia – DGS/Office of Fleet Management Services, Richmond, VA

Outstanding Achievement in Corporate Fleet Management
Jeff Menheer, Takeda, Deerfield, IL

Excellence in Fleet Safety – Corporate
April Yeager, Clariant, Charlotte, NC

Excellence in Fleet Sustainability – Corporate
Safelite AutoGlass Fleet Department, Columbus, OH

Excellence in Fleet Safety – Public
Master Sergeant Damien O. Moody, United States Air Force-96 Logistics Readiness Squadron, Eglin Air Force Base, FL

Outstanding Achievement in Public Fleet Management
Thuan Treon, County of Bexar Public Works Department, San Antonio, TX

Excellence in Fleet Sustainability – Public
Gary Lentsch, CAFM®, Eugene Water & Electric Board, Eugene, OR

NAFA Regular Member of the Year
Jim Laverty, CAFS®, Manager, Vehicle Pool, University of Alberta, Canada

NAFA Associate Member of the Year
Pete Mitchell, Executive Manager, Client Relations, The CEI Group

Fleet Marketing

By Ed Pierce, Fleet Industry Marketer

As any great salesperson will tell you, sales is not about a great product or service, it’s about the customer’s perception of value.

For fleet decision-makers, value is helping to maximize the contribution of the fleet to corporate strategic goals as well as the savings derived from controlling costs.

The more meaningful the value story, the better the chance that a fleet service or product provider can begin or move along the sales process with a fleet decision-maker.

Even if the company has been an industry leader for 100 years, insists that every manager earn a Six Sigma Master Black Belt, regularly wins prestigious “Best of” awards, and reports fantastical total customer savings every quarter … even with all of that, the ability to differentiate the value proposition — in terms that are meaningful to the customer – is the real key to winning and keeping business.


Big Data Today

Harvard Business Review

Are companies seeing any value to their investments in “big data”?

I’ve been surveying executives of Fortune 1000 companies about their data investments since 2012, and for the first time a near majority – 48.4% — report that their firms are achieving measurable results from their big data investments, with 80.7% of executives characterizing their big data investments as “successful.”

Survey respondents included Presidents, Chief Information Officers, Chief Analytics Officers, Chief Marketing Officers, and Chief Data Officers representing 50 industry giants, including American Express, Capital One, Disney, Ford Motors, General Electric, JP Morgan, MetLife, Nielsen, Turner Broadcasting, United Parcel Service, and USAA.


Fleet Asset Management

By: Elise Hardy, RVP, Material Handling Equipment Sales, Element Fleet Management

Fleet management often presents a complicated puzzle, especially when it comes to material handling equipment (MHE), such as forklifts, pallet jacks and scissor lifts. Every operating environment is different, with various equipment applications and needs.

Managing your MHE fleet and acquiring new equipment doesn’t have to be scary. You can put together the pieces of the puzzle with a few key considerations:

How will the equipment be used?

Your first step in purchasing or leasing equipment is to assess how it will be used, where it will be living, and how many assets are required to move products into the hands of your customers. Be careful not to overestimate your equipment usage. You may end up paying more than you should. The Material handling experts at Element can conduct on-site visits to gain an understanding of your operating environment and needs.


Fleet Trends & Issues

Audit Shows 27 Percent of City’s Fleet was Driven Less Than 4,000 Miles in a Year

ABC Action News

The City of Tampa spends millions of dollars each year maintaining and replacing its fleet of more than 2,500 vehicles.

But the I-Team has learned hundreds of cars and trucks were hardly driven, and we went to City Hall to find out why.

The fleet keeps thousands of city employees moving, from police and fire units responding to emergencies, to hundreds of  vehicles used for things like trash collection, water service and park maintenance.

But a recent city audit determined 27 percent of Tampa’s motor vehicles weren’t moving much at all….driven less than 4,000 miles in a year.


Appearances Suggest That Apple’s Autonomous-Car Endeavor Is Lacking

Technology Review

Apple’s desire to build an autonomous car is no secret, but until recently it’s been hard to unearth many details about its research.

Now that’s changed, and what we’ve learned suggests that Apple is firmly on its back foot.

In the middle of April, the California Department of Motor Vehicles granted Apple a license to begin testing autonomous vehicles on the state’s highways. It was pretty late to the show—29 other companies have already started testing driverless cars there. But knowing Apple, it could have developed a killer product behind closed doors and then wowed the world with a big reveal.


Panel: Autonomous Cars Will Change Insurance Sooner, Not Later

The Gazette

As his vehicle took a turn in “aggressive mode,” Josh Whitley’s hands hovered near the steering wheel but never touched it.

The car, an autonomous research development vehicle from AutonomouStuff, didn’t need Whitley’s help.

Earlier in the day, Whitley had driven the vehicle — a red, modified Lincoln MKZ — around a pre-defined track in Water Works Park here. Along the way, he dropped digital breadcrumbs so the vehicle could learn the path it would soon take as Whitley showed off the technology to attendees of this year’s Global Insurance Symposium.


Holman Parts Distribution Named to the 2017 Best Places to Work in New Jersey List by NJBiz

Holman Parts Distribution® was named to NJBiz’s 2017 Best Places to Work in New Jersey list, coming in at number 53 among small/medium-sized companies.

The Best Places to Work in New Jersey awards program recognizes and honors the state’s top employers who show a dedication to their employees’ professional growth and quality of life.

“Being named to NJBiz’s Best Places to Work in New Jersey is a tremendous achievement for our company, one that I hope our employees take great pride in because they are the ones this honor truly belongs to,” said Anne Williams, president, Holman Parts Distribution.


Tunnels Everywhere?


In Elon Musk’s fantastic vision of the future, cars will drive themselves—when they aren’t being whisked through the vast networks of tunnels he envisions beneath the world’s cities.

Musk, who started digging a big hole on the SpaceX campus near Los Angeles earlier this year, proposes using these underground roadways as a new kind of highway system.

He pitched this idea Friday morning at TED, where extreme wealth meets extreme optimism in the power of technology to solve all the world’s ills.


Fleet Spectator

By Mark Boada, Senior Editor

Fleets that assign sedans to individual employees are vastly oversized and could be reduced by 50% by adopting car sharing with no loss of service.

So says Julian Espiritu, managing director of Abrams Carsharing Advisors. The 28-year veteran of the car rental and car sharing industries made that remark in a wide-ranging interview with Fleet Management Weekly on the fastest-growing means of obtaining access to an automobile.

Espiritu was one of the pioneers at Zipcar, the world’s largest car sharing company, and since joining Abrams has consulted on dozens of car sharing ventures for business fleets, large and small.

“The old sedan fleet model is to assign a vehicle full time to every employee who needs access to a car,” he said. “And every time I’ve seen a car sharing program adopted in a corporate environment, in a short period of time they find they could have reduced their fleet by half, even if all of their cars are assigned.”


Incomplete Crash Data

National Safety Council

Incomplete data is hurting efforts to save lives.

The National Safety Council examined police reports from 50 states and Washington, D.C., to determine what data states are tracking with regard to motor vehicle crashes.

NSC found that no state fully captures the data required by government and traffic safety organizations to understand the real causes of crashes and effectively address the problems.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 76 years. Wheels helps you build tomorrow’s fleet today.

Index to FleetManagementWeekly.com 
Fleet Management Weekly Newsletter Archive
Access to back issues of the FMW newsletter.
Fleet Telematics
How telematics is rapidly changing the fleet management landscape.
Fleet Videos
Video clips of industry leaders speaking on a variety of engaging hot topics in fleet.
Fleet Safety
News and practices to help you bring your drivers home safely, every day.
Contact Us
Fleet Trends & Issues
A wide scope of topical news for today’s fleet professionals.
Fleet Sustainability
Focusing on the challenges and solutions inherent to building and managing today’s sustainable fleets.
Media Kit