FleetManagementWeekly AmeriFleet
April 25, 2017


Editor's Analysis & Top Industry News

Hello Tampa!

We think nothing of grabbing an Uber to the airport, but is the car sharing concept, aside from pool vehicles, viable for fleets? For his Fleet Spectator column, Mark Boada interviewed a car sharing pioneer who says that some typical sedan fleets could be reduced by 50% by adopting car sharing. Intriguing?

We publish this week from NAFA’s exciting 2017 Institute & Expo in Tampa and are interviewing many industry leaders and keynote speakers. Stay tuned for video clips and articles from the conference in upcoming Fleet Management Weekly Newsletters and our website: www.fleetmanagementweekly.com

Finally, congratulations to a great guy on his retirement – Tom Keilty has enjoyed an illustrious career with PHH and Element Fleet and we wish him the very best.

Janice Sutton
Editor in Chief

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

Globally Speaking — Perspectives on the Multinational Fleets

Customer Driven — Engage your organization to create customer loyalty, trust, and superior service

On Fleet Driver Management Solutions to improve your fleet’s accident rate and cut costs on collision repairs

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

BIG Data. BIG Results. BIG Future– Harnessing big data to achieve big results using cutting edge technology.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

VIDEO: Wheels Drives Continuous Supply Chain Improvement

Partnerships between Wheels and its upfit suppliers have delivered some very positive results.

VIDEO: A Record-Setting Year

  2016 Was Record-Setting for Truck and Van Sales

2016 was absolutely a record-setting year for the trucks and vans markets, with growth in all segments.

VIDEO: Fleet Remarketing
  Kontos Kommentary – March 2017 Edition

In the latest Kontos Kommentary, Tom Kontos, Chief Economist at KAR Auction Services, provides his insight and updates regarding used vehicle market conditions. To read the entire Kontos Kommentary for March 2017, visit https://www.adesa.com/kontos-kommentary.

The Fleet Spot

Element’s NAFA 2017 Sessions Focus on Fleet TCO, Generational Insights for Fleet Managers, and Crafting a Good Partnership

Join Element Fleet Management for Six Impactful Discussions

Tweet this: Booth 619 #NAFA is the place to be for smart #fleets @nafafleet @ElementFleet

Each year, fleet managers gather to discuss advancements in fleet financing, vehicle management, maintenance and potential trends and business disruptions. This year, Element Fleet Management will lead critical discussions around these and other issues at the 2017 NAFA Institute and Expo April 25-28 in Tampa, Florida.


ARI to Lead Fleet Knowledge Sessions at the 2017 NAFA I&E

ARI® will be leading a number of key educational sessions at the annual NAFA Institute & Expo, scheduled for April 25-28, 2017, in Tampa, Florida.

Kicking off the conference will be an ARI sponsored keynote address by noted leadership guru Doug Keeley, who will share his thoughts on “Leading in Tumultuous Times.”

Keeley, who is the CEO and Chief Storyteller for The Mark of a Leader, has spent more than a decade helping companies like Starbucks, Microsoft and Coca-Cola understand how masterful storytelling can inspire employees and drive performance.


Global SafeDrive Alliance™ To Demo Interactive Global Data Reporting Dashboard At 2017 NAFA Conference

The Global SafeDrive Alliance™, formed by three leading fleet driver safety companies, to deliver the first turnkey, fully integrated multinational fleet safety program, will demonstrate its new global reporting dashboard at its booth #140 at the NAFA Institute and Expo.

The conference runs from 4/23 – 4/26 at the Tampa Convention Center in Tampa, Florida.

The CEI Group, Inc., CEPA SafeDrive, and VVCR International formed the alliance last fall, and development of the global reporting tool addresses a significant challenge for multinational fleet managers, says Fernando Cammarota, CEO of CEPA International.


eDriving Launches Mentor with FICO® Safe Driving Score

Advisory Board Named for First “Closed Loop” Smartphone Telematics Solution and Industry Risk Measurement Standard

eDriving has released the first, patented, “closed loop” smartphone telematics solution for fleet drivers – Mentor by eDriving. The highly anticipated product measures and scores driving behavior and delivers tailored driver training straight to smartphones, tablets and computers.

The Mentor product launch also marks the debut of a transformational industry standard risk predictor for both businesses and consumers – the FICO® Safe Driving Score.


Fleets and Car Sharing

By Mark Boada, Senior Editor

Fleets that assign sedans to individual employees are vastly oversized and could be reduced by 50% by adopting car sharing with no loss of service.

So says Julian Espiritu, managing director of Abrams Carsharing Advisors. The 28-year veteran of the car rental and car sharing industries made that remark in a wide-ranging interview with Fleet Management Weekly on the fastest-growing means of obtaining access to an automobile.

Espiritu was one of the pioneers at Zipcar, the world’s largest car sharing company, and since joining Abrams has consulted on dozens of car sharing ventures for business fleets, large and small.

“The old sedan fleet model is to assign a vehicle full time to every employee who needs access to a car,” he said. “And every time I’ve seen a car sharing program adopted in a corporate environment, in a short period of time they find they could have reduced their fleet by half, even if all of their cars are assigned.”


Fuel Management

Every business fleet is different. Luckily, Shell has a card that fills the needs of every fleet size.

The Shell Small Business Card, Shell Fleet Plus Card, and the Shell Fleet Navigator Card each deliver varying levels of control, savings, convenience, and security to fleet managers, depending on the card experience you choose.

The Shell Small Business Card offers convenience and basic purchase control while managing your cash flow with flexible payment terms.

For mid-size fleets, the Shell Fleet Plus card lets you control expenses, save money, and manage your fuel program more efficiently while taking advantage of our tiered rebates.

And for larger fleets, the universally accepted Shell Fleet Navigator card is ideal, offering more control through customized reporting that meets your specific needs.


Don’t you think you should choose a fleet card from an expert in the fuel industry? Please call 888-212-8916 or visit Shell.us/FleetNavigator to learn more and get started today.

The Fleet CX Toolkit

Marketing personas and design personas are complementary documents. They are both critical pieces of data that remind you who is going to use your product and why they will use it. They focus the design team on the ideal feature set.

By Wendy Eichenbaum

Most of us are familiar with marketing personas. They are fictional characters that put a face on the people who use a company’s product or service. Let’s say a company created a calendar app that targets busy individuals. Their primary persona could be Mary.

Mary is a young woman who is married and a mother of two. She lives in a suburb of Chicago. She is a part-time accountant at a local bank. This gives her time to shuttle her children to after school activities and take a yoga class two mornings a week. If she’s running out of time, she’ll use her iPhone apps to outsource chores, such as grocery delivery and help around the house.

You probably have a pretty good picture in your head of Mary, even though she’s a fictional character. But when you’re designing your product, how do these details inform your choices about the calendar’s feature set? You can assume that Mary enters appointments, but every calendar app enables that. There are two questions: what problem is your app solving for Mary; and what would make Mary choose your app over your competitor’s app?


Fleet Trends & Issues

Donlen’s John Wuich and Amy Blaine to Present “Using Predictive Analytics to Optimize Vehicle Replacement Decisions” Session at NAFA 2017

Donlen announces that John Wuich, CAFM®, VP, strategic consulting services, and Amy Blaine, VP of analytics at Donlen will present the Using Predictive Analytics to Optimize Vehicle Replacement Decisions session at the 2017 NAFA I&E in Tampa, Florida

The session will be held on Wednesday, April 26 at 8:30 a.m. EDT.

The 2017 NAFA I&E offers fleet professionals a full week of high quality fleet management education sessions, which are current and relevant to their success.


The Smart Cube Launches Smart Fleet, Giving Fleet Managers Better Supplier Choices

Enhanced data visibility enables fleet managers to diversify supplier relationships and reduce total cost of ownership.

The Smart Cube has launched Smart Fleet, a new product for fleet managers that will transform how they manage their fleets and engage with suppliers.

Businesses today typically use multiple fleet suppliers, all providing different reporting data, in diverse formats, with varying levels of accuracy. As a result, many fleet managers still use manual spreadsheets for their day-jobs, which can be unreliable and time-consuming to maintain and offer inflexible and limited reporting. Increasing expectations from senior executives for data to be presented in a visually appealing format puts further pressure on fleet managers.


System Detects Driver’s Symptoms of Fatigue and Prevents Traffic Accidents

Phys Org

Researchers from the University of Granada (UGR) and the Polytechnic University of Valencia (UPV) have designed a new low-cost system that detects the drivers’ symptoms of fatigue and distraction and helps prevent possible traffic accidents.

The system consists of four sensors that monitor different physical parameters of the driver and their position at the wheel.

From these values, the system is able to generate a series of acoustic signals if it detects some risk, thus alerting the driver and avoiding a possible accident.


Survey Says: Kids These Days Aren’t so into Electric or Autonomous Vehicles


Conventional wisdom has kind of assumed that old fogies are afraid of self-driving cars and suffer from crippling range anxiety when it comes to EVs.

Those youngsters, though, are all about autonomous electric cars — computers on wheels, if you will, that chauffeur them about town. But a new massive survey from Driving-Tests.org (DTO, for short) says otherwise. Not about the fogies — they’re still afraid of self-driving electric cars — but about the kids.

They don’t really like them either.


Element Fleet

Element Fleet Management Corp. today announces recent changes to its North America Senior Leadership team.

The changes include the retirement of Tom Keilty after more than 20 years with the company, and new and expanded leadership roles in Operations, Fleet Partnership Solutions and Strategic Consulting.

“These are skilled leaders who are focused on our customers and advancing the customer experience. This is an important time in Element’s journey and I am extremely pleased with each of these appointments,” said Kristi Webb, president and CEO, Element Fleet Management, North America.


Ignite Your Selling Potential

“You can get anything you want if you help others get what they want.” — Zig Ziglar

By Susan A. Lund, President of MR3

Selling is a lot like driving. The difference between those who drive for performance and those who don’t is all in how they prepare, plan and focus. Today we are going to talk about focus.

What do you focus on when you are selling? When I ask that question, I get a lot of different answers.

Some say, I focus on what I am going to say or what I am going to present.

Others say, I focus on what I am going to tell them along with my product knowledge.


Sticker Shock

San Francisco Examiner

Facing sticker shock, San Francisco on Thursday pushed off the proposed deadline to replace polluting sedans driven around by city employees with zero-emission electric vehicles until 2022.

The initial 2020 deadline proposed in Supervisor Katy Tang’s electric vehicle requirement legislation was seemingly out of reach, according to a report on the proposal by the budget analyst.

The report found it would cost tens of millions of dollars to buy electric cars and install needed charging stations, and require a significant ramp-up in the offloading and purchasing of fleet vehicles.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 76 years. Wheels helps you build tomorrow’s fleet today.

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