FleetManagementWeekly AmeriFleet
April 4, 2017


Editor's Analysis & Top Industry News

Take the Pledge, Please!

The National Safety Council observes April as Distracted Driving Awareness Month and we are gratified that fleets like PG&E are on board with their mission. We scarcely need reminding that we are experiencing an epidemic of distracted driving. Just last week, it was heartbreaking to hear about the young driver in rural Texas whose pickup truck collided with a minibus, tragically killing 13 people. “I’m sorry. I was texting,” he said.

If that young man had been driving a fleet vehicle, in addition to the deep remorse a company would experience for the lives lost, can you imagine what the financial implications would be?

NAFA has been encouraging all of its members and associates to take the Distracted Driving Pledge: When the Engine is On, the Phone is Off. It’s that simple.

Janice Sutton
Editor in Chief

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

Globally Speaking — Perspectives on the Multinational Fleets

Customer Driven — Engage your organization to create customer loyalty, trust and superior servic

On Fleet Driver Management Learn ways to save money on your fleet’s collision repair costs.

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

BIG Data. BIG Results. BIG Future–  Harnessing big data to achieve big results using cutting edge technology.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

VIDEO: Reaching Out to People Who Don’t Do Fleet 100% of the Time

NAFA I&E continues to broaden its appeal – and is now reaching out to people who don’t do fleet 100% of the time.

VIDEO: Global Fleet Management

  Bringing Added Value to Global Clients

The Element-Arval global alliance is geared to raise the bar for clients at the local level, using international expertise.

VIDEO: Customer Experience
  Jeof Bean: There’s a Right Way to Do Customer Experience

According to CX expert Jeof Bean, somewhere around 15 to 20% of companies realize that they need to fully understand what customer experience is and how can they can best interact with their customers to create an experience that’s better and different — one where clients become advocates.

The Fleet Spot

ARI Accident Dashboard® Unveils Accident Trends in Company Fleets 

Accidents happen. And though they can be messy, at least understanding their impact on a fleet is now easier than ever.

ARI has unveiled a new Accident Dashboard in its ARI insights® portal designed to allow fleet managers to easily see the impact accidents have had on a company’s bottom line and identify trends and patterns that might suggest additional training is needed or other changes should be made in order to prevent accidents.

Available to current ARI clients in the United States and Canada on the ARI Accident Management program, the Accident Dashboard details accident-related data across an entire fleet through easy-to-understand charts and graphs.


Don’t Forget to Register for LeasePlan’s Upcoming Webinar, the ABCs of ELD!

Can’t make it? No problem. Register for the webinar and we will send you a link to watch on your own time!

The new ELD mandate is approaching, and that means paper driving logs are a thing of the past.

On April 11, 2:00 pm EST, join LeasePlan USA’s Dan Shive and EnVue’s Randy Read, to find out the basics on this new regulation — and what you need to do about it.


PG&E Joins with the National Safety Council to “Drive Awareness” of the Dangers of Distracted Driving

Pacific Gas and Electric Company, a member of the National Safety Council, is working to drive awareness of the dangers of distracted driving by encouraging the public to take the pledge to drive phone-free during Distracted Driving Awareness Month in April.

Technology allows us to make phone calls, dictate texts or emails and update social media while driving – all actions that are proven to increase crash risk.

The National Safety Council observes April as Distracted Driving Awareness Month to draw attention to this epidemic.


Register Now For NAFA’s Next Webinar: “How to Make Big Data Practical for Your Fleet” Wednesday, April 12!

How to Make Big Data Practical for Your Fleet will be presented by Bernie Kavanagh, SVP & General Manager for North American Large Fleet, WEX Inc., Katherine Ferguson, VP, Marketing, WEX Inc., and Kurt Thearling, VP, Analytics, WEX Inc.

Big Data and analytics are changing the way fleet managers run their fleets. Rich data provided by companies through the use of analytics programs, GPS tracking solutions, and mobile applications allow fleet managers to measure how their fleet’s vehicles are performing in real time. These data points are altering the fleet industry on a massive scale.


Fleet Marketing

By Ed Pierce, Fleet Industry Marketer

An “integrated marketing plan” sounds like the natural result of a sound business process. Why wouldn’t a fleet provider’s marketing plan integrate all of the tactics in support of one set of goals?

Specifically, it makes sense that a company should use more than one medium to distribute a singular marketing message. A plan comprising different promotional methods ought to be designed so that each method reinforces the others. And, when there are multiple messages, distributed through multiple channels, they should relate to each other in support of an over-arching strategy.

Despite the methodical intent, however, many companies’ plans still suffer from marketing fragmentation. Since there are so many different marketing options available in today’s world, many companies find it difficult to select which media best fit their advertising and marketing needs. Then, they muddy the message in an attempt to address different targeted audiences.


More Effective Networking

Business Know-How

Want to make your business networking more effective? Here are ten tips to keep in mind.

By Stephanie Speisman

Effective business networking is the linking together of individuals who, through trust and relationship building, become walking, talking advertisements for one another.

Keep in mind that networking is about being genuine and authentic, building trust and relationships, and seeing how you can help others.

Ask yourself what your goals are in participating in networking meetings so that you will pick groups that will help you get what you are looking for. Some meetings are based more on learning, making contacts, and/or volunteering rather than on strictly making business connections.


Globally Speaking

By Mark Boada, Senior Editor

Fleet managers around the world, take note: you are about to enter the most innovative and tumultuous period the automotive world has experienced since the invention of the internal combustion engine, and you need to start preparing yourself for it now.

Be ready to change your identity from “fleet manager” to “manager of mobility.”

That’s the message from Lukas Neckermann, a London-based consultant and author of two highly regarded books, The Mobility Revolution and Corporate Mobility Breakthrough 2020.

Neckermann is the keynote speaker later this month at NAFA Fleet Management Association’s International Fleet Academy (IFA) in Tampa, Florida. The IFA will be held on Monday, April 24, the day before NAFA’s annual four-day Institute & Expo opens at the Tampa Convention Center.


Fleet Trends & Issues

You May Not Live Long Enough to Ride a Driverless Car


With all of the buzz from companies like BMW, Google and Tesla, it’s easy to get the impression that autonomous vehicles will be hitting the roads any day now, with an estimated 10 million self-driving cars shuttling passengers across the country by 2020.

However, in just the past few days, Uber ended up suspending and then slowly relaunching their self-driving car program after a high-impact crash.

Not the most promising start to a driverless future that is supposed to be a mere three years away.


Running On Empty With Run-Flat Tires


If you’ve bought a new car in the last several years, there’s an increasing likelihood that when you take a look in the trunk, you’ll no longer find a spare tire.

At best in many cases you’ll get an emergency tire inflator kit that can be used to temporarily seal a puncture and re-pressurize the tire.

On many high-performance and premium models, you won’t even get one of those if it’s equipped with run-flat tires as the 2017 BMW 530i just drove was.


Uber Endorses Charging Drivers to Use Congested Roads


Andrew Salzberg, Uber’s Head of Transportation Policy and Research, this week declared the company’s support for road pricing, a plan that would have cities or transit authorities charge drivers for using roads during peak times.

Urban planners in recent decades have discovered that building more and bigger highways, surprisingly, doesn’t do much to reduce congestion (a phenomenon known as “induced demand”). Instead, as Salzberg puts it, “the cost of driving ultimately needs to reflect its cost to our cities.”

Such programs, also known as congestion pricing, have already helped reduce traffic in cities across Europe and Asia, but haven’t really caught on in the U.S.


What You Can Do About Climate Change

The New York Times

What can you — just one concerned person — do about global warming?

It may feel like a more urgent problem these days, with proposed cuts to the Environmental Protection Agency and each year warmer than the previous one.

You could drive a few miles fewer a year. Reduce your speed. Turn down your thermostat in winter. Replace your incandescent light bulbs with LEDs. Reduce your meat consumption. Any one of those actions would help.


Dangerous Driving

Chicago Tribune

The driver of a pickup truck that collided with a church minibus in rural Texas, killing 13 people, apologized after the crash and acknowledged he had been texting while driving, a witness said Friday.

Jody Kuchler told The Associated Press he was driving behind the truck and had seen it moving erratically prior to the Wednesday collision on a two-lane road about 75 miles west of San Antonio,near the town of Concan. Kuchler said the truck had crossed the center line several times while he followed it.

“He kept going off the road and into oncoming traffic and he just kept doing that,” said Kuchler, who followed the truck for at least 15 minutes.


Ford and Autonomous Vehicles

USA Today

Ford Motor is in pole position when it comes to benefiting from the coming age of autonomous vehicles.

That’s the conclusion of a study released Monday by Navigant Research, which sells its in-depth surveys of energy and transportation markets to suppliers, policymakers and other industry stakeholders.

The Dearborn-based automaker took the top spot by demonstrating that it has the strategic vision and execution capabilities to both develop automated driving systems as well as deploy them across a range of mobility platforms.


Adding Sound


The rumble of a car’s internal combustion engine is so pervasive few people even notice it anymore.

Now consider what cities might sound like in the not-too-distant future when they teem with electric vehicles. The streets will be quiet—too quiet. And that presents a problem.

“Sound helps people be aware of cars,” says Kota Kobayashi, a designer at the studio Ustwo. “There’s a safety element to it.”

Electric cars emit only a faint hum, a problem Kobayashi and his colleagues spent two months pondering.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 76 years. Wheels helps you build tomorrow’s fleet today.

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