FleetManagementWeekly AmeriFleet
November 1, 2016


Editor's Analysis & Top Industry News

Celebrating Excellence!

NAFA Fleet Management Association is having its 60th birthday in 2017 and you will want to be part of its milestone celebration at the annual Institute & Expo in Tampa next April 25-28. Registration is now open.

I have been a proud and active member of NAFA for several decades, yet still marvel – year after year — at the superb educational programs, the Expo floor of exhibitors, and the outstanding networking offered at I&E. It really can’t be beat.

One of the most exciting events at NAFA I&E occurs the evening we honor the best and the brightest in the fleet management industry with Fleet Excellence Awards (FLEXYs). NAFA is now calling for nominations of corporate and public fleet managers who should be considered for a FLEXY. It is an enormous honor to be recognized by your industry like this. Who do you know?

Janice Sutton
Editor in Chief

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

On Accident Management Learn ways to save money on your fleet’s collision repair costs.

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

Guidance for the Multinational Fleet — An expert’s view on the global fleet.

BIG Data. BIG Results. BIG Future– Harnessing big data to achieve big results using cutting edge technology.

Customer Driven — Engage your organization to create customer loyalty, trust and superior service.

Talent Management – Smart guidelines to help you manage the talent in your workplace.


VIDEO: Best-of-Breed Analytics and Data

Element Fleet has recently had the opportunity to reimagine and re-envision where they could go with analytics and data, and they landed on a highly scalable and powerful solution called Cassandra.

VIDEO: Transportation Tales
  Terri Stiffler: Vehicle Delivery Through Snow, Rain, and Stubborn Bison

AmeriFleet’s Terri Stiffler shares an exciting tale of a 5-day vehicle delivery to the Yukon, where they encountered all sorts of weather conditions – and a herd of stubborn bison.

VIDEO: Purchasing Powertrain Products
  Ray Roller: An Easier Way to Procure OE Powertrain Products

Holman Parts Distribution has created a great way to centralize and coordinate the process of buying OE powertrain products, and that’s especially appealing to procurement folks.

The Fleet Spot

nafa-2017 Registration Opens For NAFA’s 2017 Institute & Expo In Tampa, Florida

In celebration of NAFA’s 60th year, NAFA’s Institute & Expo (I&E) heads to Tampa Convention Center on April 25-28, 2017 promising attendees the biggest and best conference yet.

Starting today, registration has officially opened at www.nafainstitute.org. For those looking to save on the registration costs, the Association is offering early-bird registration rates available until January 31, 2017.

The Institute & Expo is more than just a fleet trade show, it is an opportunity to network with more than 2,000 fleet professionals from all segments, learn about industry advancements from leading experts, and experience new industry technologies within the 60,000-sq. ft. of expo space.


ARI Logo ARI’s New App Allows Drivers to Manage Vehicle Usage and Maintenance from the Road

ARI has made it exponentially more convenient for drivers to access vital information about their fleet vehicle with the launch of the new ARI Driver insights® app.

Available for iPhones and iPads, the app enables drivers to monitor their vehicle’s information and will send important updates to the driver through push notifications.

“Real-time notifications inform drivers of important events like overdue preventive maintenance, which we expect will spark drivers to take action sooner, extending the life of a vehicle and reducing its total cost of ownership,” said Tony Candeloro, vice president of product development and client information services.


donlen-star Webinar: Is Your Fleet Prepared for the FASB Lease Changes?

Implementation of the new FASB lease changes begins in 2019, which means it’s time to start preparing your fleet financials now! This 1-hour webinar from Donlen will help you determine if your fleet is ready.

Wednesday, November 9, 2016 2 p.m. CST

During this webinar, Donlen’s experts will help you:

  • Find out what has changed in lease accounting standards.
  • Discover how these changes will impact your fleet.
  • Learn how Donlen can best enable you to adapt to the new guidelines including how to create the optimal lease structure.


street-sweeper San Diego’s Vehicles Switch to Renewable Diesel

The San Diego Union-Tribune

Joining a growing list of cities in California, San Diego announced Thursday that its municipal vehicle fleet will become the largest in the nation to embrace renewable diesel — from street sweepers to refuse packers to firetrucks.

The adoption comes as the city continues to pursue its ambitious goal of cutting greenhouse-gas emissions in half by 2035 under its Climate Action Plan, which was adopted in December. Renewable diesel releases up to 80 percent fewer emissions than its traditional counterpart, according to state officials.


Fleet Marketing

By Ed Pierce, Fleet Industry Marketer

In this era of digital marketing, micro-marketing is this decade’s most noteworthy consumer marketing trend.

Yet, customer-centric sales and marketing is a long-time B2B strategy that predates micro-marketing and can deliver the same benefits.

However, the value of a customer-centric approach eludes many B2B organizations, including many in the fleet industry. The problem stems from the typical marketing and sales (or sales and marketing) structure.

The definition of “customer-centric” for marketing has been traditionally focused on identifying and communicating with “target markets” through appropriate media. Messaging is usually based on an understanding of common needs.

The definition of “customer-centric” for sales begins with business relationship mapping that lays out a prospect’s stakeholders, organization, culture, industry, and strategic plan.


Showcasing Success

Wheels, Inc. hosted a successful 2016 Results+ Fleet Performance Summit October 26-27 in Chicago. The annual Summit brought together more than 65 Wheels clients to showcase fleet management success stories, network and share ideas with peers.

During the Summit Wheels recognized 16 clients who achieved notable recent successes in the five Results+ optimal fleet categories: Total Cost Management, Fleet Administration & Ease, Risk Mitigation, Integration & Control and Driver Productivity & Satisfaction.

“Attendees look forward to learning new ideas that they can apply to their own fleets. They receive inspiration from other fleet managers who share their own stories, including successes and challenges, highs and lows, for the benefit of all,” said Laura Jozwiak, Senior Vice President, Sales and Client Relations at Wheels.

The Summit concluded with an industry focused message from Jim Frank, Chief Executive Officer of Wheels, who spoke to global economic and financial trends that point to a positive forecast for fleet over the next three to five years.


Do You Have a Snowbelt Policy?

Companies with fleets located within “Snowbelt” regions have particular challenges when developing policies around vehicle selection. To overcome these obstacles, companies should implement a customized policy for specific geographical regions. Here are a few key factors to consider when thinking about a Snowbelt policy for your fleet:

  • Assess financial impact – One of the most important factors to consider is the cost of implementing and running the program. Know your budget, compare scenarios, and obtain approval.
  • Train your drivers – Driver training (classroom, online, simulator, behind-the-wheel) can significantly help protect both drivers and vehicle assets through education and skill development.

These are just two of the recommendations that Element Fleet has to offer. For additional best practices – request a free copy of their tip sheet!

Fleet Trends & Issues

Most Pickup Trucks Have Poor Headlights, IIHS Tests Show


Drivers of late-model pickup trucks are likely to find themselves squinting into the darkness or temporarily blinding other drivers, the Insurance Institute for Highway Safety’s latest headlight ratings show.

All four small pickups evaluated are available only with headlights that earn a poor rating. The same goes for 3 out of 7 large pickups.

Only one large pickup, the Honda Ridgeline, is available with good-rated headlights, though all but the most expensive trim levels come with poor ones.

Pickups are the third vehicle category to be put through the IIHS headlight evaluations. Midsize cars were the first in March, followed by small SUVs in July.


Artificial Intelligence Next Big Thing for Cars


Newer cars already incorporate some artificial intelligence, but soon it will transform every aspect of driving, from navigation and voice commands to autonomy.

The goal is to create a perfect experience for everyone in the vehicle, from making it simpler to use voice commands to find an Italian restaurant with a good wine list, to enabling a self-driving car to know when it is okay to drive off the road to avoid an obstacle.


Electronic Safety Tech and Car Washes Aren’t Always a Good Mix

The Detroit Bureau

The latest electronic safety systems are doing a great job curbing crashes on the highway, but they’re also creating some headaches when it’s time to get your car washed, it seems.

That automatic emergency braking, or AEB, system that can prevent a rear-end collision just might also prevent your car from moving through a car wash tunnel, according to a report published by car buying website bestride.com.

Radar and cameras sensors can mistake the brushes inside a car wash for another vehicle and jam on the brakes, the report said, pointing to 33 different vehicles from 14 brands it found had problems. But the issue could get more severe in the coming years as more models adopt the technology.


Toyota to Test Peer-to-Peer Car-Sharing System That Doesn’t Use Keys

Detroit Free Press

Toyota will test a new car-sharing system next year that lets users unlock doors and start cars with their smartphones.

The Smart Key Box system eliminates the need for a physical key. Toyota will test the system in San Francisco with the Getaround car-sharing service starting in January.

Getaround differs from fleet-owned car-sharing companies such as Zipcar and General Motors’ Maven. It is a peer-to-peer car-sharing service that lets renters use other people’s cars for as low as $5 an hour. In exchange, owners receive a portion of that fee. Getaround’s service has attracted more than 300,000 users around the U.S.


Is Distracted Driving the Culprit?

The Washington Post

Everyone sees distracted drivers on the road these days, and almost everyone suspects that texting and driving is contributing to an alarming rise in traffic fatalities.

But is it? Some researchers, including an insurance institute whose crash-testing has been regarded as more stringent than the federal government’s, say appearances may be deceiving: it’s still too soon to say whether smartphones have made our highways less safe.

Yet, the perception that smartphones have created more distracted drivers and crashes has become widespread, and not just in the United States.


Guidance for the Multinational Fleet

By Jeff Schlesinger

Themes that dominated the AFLA conference that I recently attended in San Diego were mobility, safety, driverless and Uber.

While safety has been the cornerstone for fleet managers for years, the other three are gaining popularity and how one views and manages these new entrants to the fleet manager’s portfolio will be exceptionally significant.

Mobility focuses on vehicles at the lighter end of the vehicle class spectrum, and more importantly the ability of the sales teams to engage with prospects and customers. There is no question that mobility will gain greater attention in the near future. The traditional marriage between a single driver and a single car may not be the optimal solution for every situation, and fleet managers need to assess their current policies.

There are several questions that need to addressed by every fleet manager:


Danger at the Auction

The New York Times

On Tuesday, two reporters from The New York Times visited a car auction held in Queens by the New York City Department of Finance.

It was a lesson in how consumers can purchase cars that have deadly defects and how sellers have few obligations to disclose those defects to the public.

The department was auctioning 20 cars, which had probably been abandoned or towed, to a group of about 50 bidders. The vehicles were in various states of disrepair and no one had even bothered to remove trash from the interiors.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 76 years. Wheels helps you build tomorrow’s fleet today.

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