FleetManagementWeekly AmeriFleet
September 27, 2016


Editor's Analysis & Top Industry News

The Importance of Cybersecurity

From moving the steering wheel, to cutting the engine, to disabling headlights, today’s vehicle hacking threats are very real. Last week at AFLA we caught up with cybersecurity expert Robert Leale — and here is his recommended #1 solution to stop vehicle hacking.

Speaking of cybersecurity, NAFA is featuring a can’t-miss webinar called “Fleet Management and the Connected Vehicle” that’s all about keeping your fleet’s vehicles secure against hacking. Read more about it and register here.

In this week’s Fleet CX Toolkit, Wendy Eichenbaum shares some great information on how “Pokémon Go Can ‘Lure’ Customers to Your Business.”

Enjoy this issue, and don’t forget to check FleetManagementWeekly.com for daily updates!

Ted Roberts

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

On Accident Management Learn ways to save money on your fleet’s collision repair costs.

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

The Sustainable Fleet – Strategic approaches to bring about a smarter, cleaner fleet.

BIG Data. BIG Results. BIG Future– We look at harnessing big data to achieve big results using cutting edge technology.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

TCO Trends – Expert View — A global look at fleet total cost of ownership trends.


VIDEO: The #1 Solution to Vehicle Hacking

There are a variety of rather scary vehicle hacks that exist today: from moving the steering wheel, to cutting the engine, to disabling headlights. Here’s one expert’s recommended #1 solution to stop vehicle hacking.

VIDEO: Representing Global Fleets
  Fleet Logistics Expands Beyond Europe

Fleet Logistics has a dominant presence across all of Western and Eastern Europe, and now they have begun to build a presence in Asia and South America as well.

VIDEO: A First in the Global Fleet Space
  Creating a Global Fleet Product

At this point, pretty much all of the FMCs have some sort of a global footprint. Now we are seeing the first global alliance in the fleet product space.

The Fleet Spot

leaseplan Courtesy Delivery Made Easier with LeasePlan Direct

PR Web

LeasePlan USA is making exciting enhancements to the driver experience with LeasePlan Direct, an online tool that connects LeasePlan with dealerships across the country.

LeasePlan Direct also features better control over courtesy delivery payments and provides clients further insight into costs associated with new vehicle delivery.

This is how it works: Dealers enrolled in LeasePlan Direct can view key order-to-delivery status changes, required documents and other information in a secure online platform that can provide quick answers for drivers, any time, any day.


marcus-hennecke Fleet Logistics Goes Live in Latin America With Syngenta

Fleet Logistics, Europe’s largest independent fleet management provider, has gone live in Latin and Central America with global agri-business Syngenta, managing a fleet of around 1,600 vehicles in eight countries across the region.

Fleet Logistics is doing this in two ways. Firstly, the fleet management provider, which has more than 150,000 vehicles under management world-wide, is managing a fleet of 800 Syngenta cars in South America’s largest country, Brazil.


nafa webinars NAFA Provides The Fundamentals Of Fleet With Fleet 101 Webinars

With billions of dollars on the line, the fleet profession depends on a knowledgeable workforce right from an employee’s “day one.”

NAFA’s Fleet 101 webinar series offers new fleet managers and fleet-related teams a broad overview of the varied disciplines that comprise today’s fleet industry. Presented by seasoned fleet professionals, Fleet 101 will help new fleet managers understand the basics of the work and lay the foundation for more detailed fleet management education.


edriving-e One More Second – What It Means, Why It Matters & How to Get It

eDriving℠, a provider of online driver training and global driver safety management solutions, recently unveiled One More Second®, a comprehensive new course to train, educate, and motivate novice and experienced drivers to adopt safer behaviors behind the wheel.

Taking aim at the fact that more than 90% of all road incidents are caused by driver actions and behaviors rather than lack of knowledge, eDriving is focused on putting drivers in better control of their decisions behind the wheel and providing compelling reasons to modify their behavior.

“Drivers have more distractions than ever – whether driving for work, for family events, or as a professional driver,” explained Celia Stokes, CEO of eDriving. “One More Second helps drivers of all types rethink the common hazardous attitudes and behaviors that most have adopted – often without knowing how risky they are.”


The Fleet CX Toolkit

By Wendy Eichenbaum

On July 14, 2016, Sprint released a press release titled: “Attention Monster Hunters: Sprint and Boost Mobile Stores Become ‘Must Stop’ Location for Pokémon Go Players.” They advertised that gamers could visit a retail store for lures, free charging stations, and help from gaming experts.

The Pokémon Go game is free. In the United States, 64 percent of the population uses smartphones, and over 21 million people play Pokémon Go daily. Players’ addiction to Pokémon Go promises a new way to reach out to your customers.

The Pokémon Go game is free. In the United States, 64 percent of the population uses smartphones, and over 21 million people play Pokémon Go daily. Players’ addiction to Pokémon Go promises a new way to reach out to your customers.

Last month, we examined the potential for Pokémon Go to change users’ expectations of game and mobile app experiences. Now we will explore how this game can revolutionize the way that you incentivize your customers to reach out to you.


Black & Veatch Improves Driver Safety

A great deal of people rely on Black & Veatch’s global engineering and construction services to keep their everyday lives and businesses on track.

Because of this reliance, it’s imperative that Black & Veatch’s 450 vehicle fleet and drivers arrive on time and safely so they can get the job done.

However, the company was faced with the ever-present challenge of finding a way to accurately measure performance while motivating their diverse group of drivers who man a mix of cars, service trucks and Class 8 trucks.

Learn how, through the power of telematics from Geotab, Black & Veatch increased driver safety while decreasing accidents and liability. Read the case study here.

Phone Makers and Driver Safety

The New York Times

The court filings paint a grisly picture: As Ashley Kubiak sped down a Texas highway in her Dodge Ram truck, she checked her iPhone for messages.

Distracted, she crashed into a sport utility vehicle, killing its driver and a passenger and leaving a child paralyzed.

Now a lawsuit related to that 2013 Texas crash is raising a question: Does Apple — or any cellphone maker or wireless company — have a responsibility to prevent devices from being used by drivers in illegal and dangerous ways?

The product liability lawsuit, filed against Apple by families of the victims, contends that Apple knew its phones would be used for texting and did not prevent Ms. Kubiak from texting dangerously. It has brought to light a piece of evidence that legal and safety experts say puts Apple in a quandary — one it shares with other wireless companies.

In Apple’s case, the evidence shows, the company has a patent for technology designed to prevent texting while driving, but it has not deployed it.


Fleet Trends & Issues

Important Webinar on Cybersecurity Taking Place On Wednesday, October 5! Register Now!

No longer just a subject of the science fiction genre, fears regarding cybersecurity and motor vehicles are a present reality.

Cars and trucks today are more like “computers on wheels,” as they rely more and more on technology for performance and convenience than ever before. For fleet professionals, the rapid growth of vehicle connectivity presents challenges, as well as opportunities.

NAFA will be conducting the webinar “Fleet Management and the Connected Vehicle” on this important subject on Wednesday, October 5 at 10:30 am. Register now by clicking here.


Feds Issue First Self-Driving Vehicle Guidelines

Detroit Free Press

Federal safety regulators will issue a broad framework today for developing, testing and deploying autonomous vehicles, which are coming to market before undergoing many tests human-driven cars must meet before they are offered to consumers.

The framework contained four sections — vehicle performance guidance, a model state policy, current regulatory tools and modern regulatory tools.

The Department of Transportation and the National Highway Traffic Safety Administration will listen to public and industry comment for the next 60 days.


Staying Safe on Your Smartphone

USA Today

The launch of Apple’s iPhone 7 has been greeted with much enthusiasm.

The new phone comes with all of the latest bells and whistles, including the iPhone 7 Plus’ dual-lens camera. However, when getting a new phone many people give little thought about what they need to do to protect their privacy and security.

Whether you are getting a new smartphone or continuing to use an older model, everyone should be taking precautions to protect their privacy and security.

Here are 10 ways to protect your privacy and security on your smartphone:


Some Cities are Taking Another Look at LED Lighting After AMA Warning

The Washington Post

If people are sleepless in Seattle, it may not be only because they have broken hearts.

The American Medical Association issued a warning in June that high-intensity LED streetlights — such as those in Seattle, Los Angeles, New York, Houston and elsewhere — emit unseen blue light that can disturb sleep rhythms and possibly increase the risk of serious health conditions, including cancer and cardiovascular disease.

The AMA also cautioned that those light-emitting-diode lights can impair nighttime driving vision.


Which Gas Do You Need?

The New York Times

With the typical new passenger vehicle costing more than $33,000, American drivers understandably want to do everything they can to preserve their investments.

But using a higher octane fuel than a vehicle’s owner’s manual specifies “provides no increase in fuel economy, horsepower or a reduction in emissions,” said Greg Brannon, the AAA’s director of automotive engineering.

And what better way to do that than by spending a few extra cents per gallon and occasionally treating your car to a tank of premium fuel?


Safety & Risk

Discovery Learning and Practicing the Un-Practicable Benefits of Instructor-Led Driving Simulation Safety Training

By Mike Griffin, Simulation Training Manager, Driving Dynamics

As a simulation training designer and instructor, I have had the privilege of watching many students in simulator driver safety training navigate the scenarios I’ve developed—ones designed to emulate real-world challenges occurring every day on the road.

Properly designed simulator-based safety courses place drivers in a variety of realistic, relatable, hazardous traffic situations. The Discovery Learning process takes hold as trainees are challenged to make real-time decisions and proficiently execute corrective actions. They become keenly aware of the consequences of their decisions and subsequent actions.

Any missteps reveal painful outcomes and have significant impact—personalizing results and motivating students to seek effective, safe resolutions.


Uber Ups Its Game

The Detroit Bureau

Uber is upping its game when it comes to the safety of its drivers and riders with a new system that requires drivers to confirm their identity before each shift by taking a selfie.

Called Real-Time ID Check the selfie taken is matched to a photo on file to ensure the driver providing rides is actually driver on the account.

While the incidence of driver identities being stolen is pretty low, the results in the rare instance it does happen could be disastrous, Uber officials noted.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 76 years. Wheels helps you build tomorrow’s fleet today.

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