By Greg Neuman, CEI Senior Manager of Quality Control
Fleet managers are under constant pressure to reduce costs and save money, so it’s no surprise that many look to save on collision repairs whenever possible.
In fact, third-party accident management companies like CEI compete on the basis of being able to do exactly that: find ways to make the customer pay less for parts and labor.
But it’s a false economy when a fleet vehicle is repaired in a way that saves money in the short run but exposes the vehicle to even more severe damage or threatens the health and safety of the driver in another crash. Just one fatality or one serious injury can wipe out the savings from hundreds of repairs where cost was the primary or only consideration — not to mention the associated human costs.
Saving money on collision repairs is a legitimate and achievable goal. But it takes special expertise and a commitment to careful reviews of repair estimates to strike the right balance between short-term savings on the one hand, and long-term savings and driver safety on the other.