FleetManagementWeekly AmeriFleet
July 19, 2016


Editor's Analysis & Top Industry News

Logistics, Safety & a Birthday

Work trucks form the backbone of many fleets and properly managing these assets is vital for a healthy TCO. Some fine tips on handling logistics can be found in this new white paper from AmeriFleet: Six Things to Look for in a Superior Work Truck Logistics Provider.

We were intrigued by this month’s Safety & Risk column:Are In-Car Technologies Influencing Dangerous Driving Behaviors? Driving Dynamics’ president Art Liggio compellingly gives us his expert views on the topic.

Happy Birthday, TCOPlus! They are celebrating their first anniversary within the TÜV SÜD Auto Service Fleet Business Unit. I applaud this company. They have an offer on a GreenCube 2020 — a tool which “allows the fleet manager to assess the business case for a future fleet strategy based around CO2 reduction, looking at a host of variables including the impact on TCO.” We sustainable planet supporters love that!

Janice Sutton
Editor in Chief

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

On Accident Management Learn ways to save money on your fleet’s collision repair costs.

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

The Sustainable Fleet – Strategic approaches to bring about a smarter, cleaner fleet.

BIG Data. BIG Results. BIG Future– We look at harnessing big data to achieve big results using cutting edge technology.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

TCO Trends – Expert View — A global look at fleet total cost of ownership trends.


VIDEO: How (and Why) Should NAFA Affiliates Become Full Members?

There are a variety of reasons that it makes huge sense for NAFA affiliates to be able to become full members, as long as fleet managers still hold the top leadership positions – as well as the majority of board positions.

VIDEO: Fleet Sustainability
  Global Variations in Sustainable Fuel Vehicle Markets

Across the globe, there is significant variation in the number of alternative fuel vehicles implemented in each country, and in types of vehicles being used as well.

VIDEO: Fleet Remarketing
  Kontos Kommentary from ADESA – June 2016 Edition

In the latest Kontos Kommentary, Tom Kontos, Executive Vice President, Customer Strategies and Analytics at ADESA, provides his insight and updates regarding used vehicle market conditions. To read the entire Kontos Kommentary for June 2016, visit https://www.adesa.com/kontos-kommentary.

The Fleet Spot

TCOPlus birthday TCOPlus Marks 1st Anniversary with Free CO2 Measurement Tool

To mark its first anniversary within the TÜV SÜD Auto Service Fleet Business Unit, TCOPlus is making a special birthday offer to international fleet decision makers to help them in their decision making and bring greater transparency to the management of their fleets.

To commemorate the anniversary, TCOPlus is making its new generation GreenCube 2020 available free of charge for 12 months to any fleet operator which signs up to take the global fleet reporting solution, FleetCube, before the end of September this year.


Owen Gregory Owen Gregory New Fleet Director at Ford of Britain

International Fleet World

Ford of Britain has appointed Owen Gregory as its new director, fleet operations, succeeding Nick Themistocleous, who elected to retire last month.

Owen joined Ford as a graduate in 1999 and held a variety of positions in sales and marketing, both in Ford of Britain and Ford of Europe, including UK dealer and consumer marketing manager and UK product marketing manager. He then moved to Germany in 2014 to become European brand manager for Focus, C-MAX and Kuga.


Argentina map ALD and Wheels Team with AutoCorp in Argentina

International Fleet World

ALD Automotive and its North American partner Wheels Inc. have teamed up with AutoCorp, an Argentinean car leasing company, to offer a fleet management solution for the local market.

In a statement, ALD said it will become the first international fleet management company to have a presence in the country, which is the third largest market in Latin America, behind Brazil and Mexico where ALD Automotive has been operating for more than ten years.


webinar NAFA’s Next Webinar: Advanced Use Cases – The Next Generation of Telematics

Get ready for NAFA’s next webinar in the 2016 series, Advanced Use Cases – The Next Generation of Telematics, which will take place July 20.

While telematics has already proven to be a resourceful tool for many fleets, there is far more to the story than just real-time vehicle locations, idle time, and speed monitoring.

The fleet industry has stopped looking at telematics as dots on a map; fleet professionals are using this data to enhance operations. Register now by clicking here!


Safety & Risk

The first self-driving auto fatality in the U.S. once again raises the question for this risk industry vet: Are In-car Technologies Influencing Dangerous Driving Behaviors?

By Art Liggio, President, Driving Dynamics

On May 7 Joshua D. Brown an Ohio resident in his 40s was killed in Florida when he drove under the trailer of an 18-wheel semi truck while operating his Tesla Model S in “Autopilot” mode

Getting beyond the sensational headlines and the tragic loss, what can we learn from this incident? Is there something new to learn here or does it remind us of safety principles already proven but largely ignored? The answer is “yes” on both counts.

Regarding “safety principles already proven but largely ignored” should be, I believe, of significant concern to fleet operators and safety professionals. What I’m referring to here is the concept of Risk Compensation, which can be explained as: the more protected a person feels, the less cautiously the individual behaves. The principles of which have been well demonstrated and proven. To provide added insight on this concept, following is an article I wrote many years ago but which still has relevance today—perhaps more so now that in-car technologies designed to aid driving are more quickly being developed and introduced.


Finding High Quality Service Providers

Maximizing significant investment in your work trucks can be a whole lot easier when you have the right logistics partner.

In this first of their white paper series, AmeriFleet takes a look at how things like turnkey deployment, advanced licensing services and a culture of safety can make your work truck operation actually work smarter, faster and more profitably!

Find out how and save yourself a mountain of headaches and high costs — download the white paper here.

Driver Performance Analysis

A new tool from ARI, a leading global fleet services provider specializing in complex car and truck fleets, has simplified how fleet managers can measure the performance of their drivers—and improve their companies’ bottom lines—with the new ARI Driver Scorecard.

For years, fleet managers have been inundated by data without an efficient way of translating the numbers into action. The ARI Driver Scorecard is the first tool to allow fleet and safety managers to process all of this information, based on the priorities of the organization, into one simple score that not only empowers them to improve their team’s efficiency and safety, but motivates the drivers improve their own performance.

“With this tool, drivers can easily compare themselves to their peers,” said Rich Radi, director of the ARI Global Driver Excellence Program. “Everyone wants to excel at what they do, so we work with our clients to tap into this part of human nature and encourage better driving habits across the board.”


Fleet Trends & Issues

Reports of Road Rage on the Rise

The Detroit Bureau

If you’ve driven a car, truck or SUV, you’ve most likely engaged in it. It can come out of the blue or just be the climax of a rough day at work followed by an even rougher commute home: road rage.

A new study shows that about 80% of U.S. drivers exhibited some form of “anger, aggression or road rage” at least once in the last year.

These actions can range from a simple glare for a motorist driving too slowly in the fast lane or showing someone you think they are “No. 1″ even though they drive like “No. 2″ after being cut off.


Collision Repair Costs are Rising Faster Than Inflation

By John Wolford, Director of Vendor and Client Services, CEI

If you seem to notice that collision repairs are costing more than they used to, you’re right.

According to CCC Information Systems, a source of data for the auto insurance industry, since the end of 2008 the average cost to repair a damaged vehicle rose more than 13%, from $2,399 to $2,766 in 2015.

What’s the cause? Greg Horn, a vice president at Mitchell International, another provider of auto insurance claims data, attributes most of the increase to the rising cost of parts.


A Call to Action: Social Media Attribution Becomes a Reality

By Ed Pierce, Fleet Industry Marketer

Fleet industry marketers know the limitations of social network “vanity” metrics (i.e., likes, followers, shares, clicks). They may indicate progress, but measuring real social network value takes a much deeper dive, requiring more sophisticated tools.

Fortunately, technology has evolved to the point where attribution of social network value is a reality. While we are focused on lead generation, click here for a helpful chart that cites advocacy business unit value more broadly.

For sales and marketing, determining the origin of web traffic and tracking what happens to a lead after it is received are the critical factors.


Fiat Chrysler Will Pay You $1,500 if You Can do This One Thing to its Cars

The Washington Post

Fiat Chrysler Automobiles will begin to reward hackers who expose deficiencies in its car’s software.

Using Bugcrowd, a platform that connects researchers to firms looking to eliminate technical defects, FCA will award hackers up to $1,500 for reporting vulnerabilities in its so-called “bug bounty” program.


Traffic Laws and Safety

The Washington Post

Getting pulled over sucks. There’s no way around it. It’s inconvenient, nerve-wracking, embarrassing, scary and pricey, if an officer gives you a ticket. Yes, it is quite terrible.

But the traffic laws for which you’re getting pulled over, as much as we hate them, really do make a difference.

Data compiled by the Auto Insurance Center, the same group that brought you stats on #drivingselfies, shows just how influential these regulations can be. Across the board, states with tougher driving laws see fewer motorists die on their roadways.


A Little More Light?

New York Times

Jeanne Robillard has headlight envy.

She lives in Bethlehem, N.H., and drives her 2005 Toyota RAV4 through the White Mountains, on dark and lonely two-lane roads, which are often shared with bear, moose or deer.

But when she gets into someone else’s car at night, she often notices her headlights could be much better.

“I go, wow, their headlights are really good,” she said.


FCA Under Investigation


Fiat Chrysler Automobiles NV is under investigation by the U.S. Justice Department for fraud, according to people familiar with the matter.

Prosecutors are scrutinizing whether the carmaker violated U.S. securities laws, they said. The inquiry is in early stages, according to two people, who asked not to be identified because the investigation is confidential and declined to specify what conduct is being investigated.

A civil lawsuit against Fiat Chrysler may provide clues about what prosecutors are looking at. A Chicago-area dealer alleges the company inflated its U.S. car sales by paying dealers to report selling more vehicles than they actually did.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 76 years. Wheels helps you build tomorrow’s fleet today.

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