FleetManagementWeekly AmeriFleet
April 5, 2016


Editor's Analysis & Top Industry News

Just Be Yourself!

In our first Fleet Management Weekly edition of 2016, we featured an interview with Lori Rasmussen, president of PARS and chairperson of Women in Fleet Management, talking about how it was created and the outstanding support it offers women in the industry.

We are proud sponsors of this fine organization and this week are delighted to bring you the first in a new series of videos, showcasing three amazing Women in Fleet Management!

In just a few short weeks, Fleet Management Weekly will be conducting interviews at NAFA I&E. If you have a story you would like to tell about how you were mentored when you joined the industry, or lessons you have learned along the way, please send me an email and we will set up a time to talk with you.

See you in Austin!

Janice Sutton
Editor in Chief

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

On Accident Management Learn ways to save money on your fleet’s collision repair costs.

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

The Sustainable Fleet – Strategic approaches to bring about a smarter, cleaner fleet.

BIG Data. BIG Results. BIG Future– We look at harnessing big data to achieve big results using cutting edge technology.

Talent Management – Smart guidelines to help you manage the talent in your workplace.


VIDEO: Leadership Skill #1: Just Be Yourself

Welcome to the first Women in Fleet Management (WIFM) video series! I recently had the distinct pleasure of interviewing Kristi Webb, President and CEO of Element Financial Corporation’s Fleet Management Operation, on the topic of leadership. I walked away from the interview proud to have had the chance to learn from her and excited about this opportunity to share Kristi’s wisdom with this group.

By the way, WIFM will continue to share other topical information and video interviews with notable women and men in the Fleet industry! I hope you find Kristi’s leadership observations about leadership valuable.

~ Lori Rasmussen, President, PARS

VIDEO: Work Truck Solutions
  Addressing and Solving Work Truck Supply Chain Issues

Work Truck Solutions was founded with the purpose of solving a host of supply chain issues, and making work trucks easier – and faster – to order.

VIDEO: Minimizing Cycle Time
  Minimizing Downtime, Without Sacrificing Quality of Repair

The CEI Group has developed an innovative process that’s geared to minimize vehicle downtime without sacrificing quality of repair.

The Fleet Spot

NAFA I&E 2016 NAFA’s Institute & Expo Gets Controversial With Fleet’s Hot Topics

There are always a multitude of don’t-miss sessions at NAFA I&E, but this year that’s more true than ever – especially in the case of the closeout general session for the conference, the “Fleet Hot Topics Discussion.”

Hot Topics to be discussed include distracted driving; cybersecurity; generational influences in the workplace; being fleet-wise in regard to marijuana and guns; and more will be detailed by industry leader, introduce concerns that are affecting business. It promises to be an informative, interactive discussion.

Of course, there are a bunch of other fantastic sessions as well — far more than we can list here – including “How To Improve Equipment Utilization With Smart Sharing Practices,” “Fleet 2025 – Strategic Fleet Planning,” “The VMT Road Tax Era is Near,” and “Fleet Options For Improving Cash Flow.” You can check out these and a multitude of other great sessions here on NAFA’s Conference Agenda page.

David Wallace David Wallace, ‘The Safety Guy,’ to Speak at CEI’s NAFA I&E Booth

Nationally renowned safety expert David Wallace will be the featured speaker at The CEI Group Inc.’s booth at the NAFA Institute and Exposition in Austin, TX, next month.

Mr. Wallace, an assistant prosecutor and pioneer in traffic safety, founded one of the country’s first Traffic Safety Resource Prosecutor programs. He will speak on “The Four Steps to Creating a Traffic Safety Culture at Work” at 11 am on both Wednesday, April 20st, and Thursday April 21nd at CEI’s Booth # 501, and will be available to meet and greet visitors and answer questions before and after his talk. Mr. Wallace is affiliated with the Justice Speakers Institute.

CEI will be stressing throughout the event that fleets can reduce their accident rates by as much as 35% and save millions of dollars year with the right safety culture and systems that focus on changing driver behavior.


NAFA-15-Sustainable-Fleet-Accred-collab-Calstart-seal-sm.sflb Minnesota DOT Joins NAFA Roster of Sustainability-Accredited Fleets

NAFA Fleet Management Association is pleased to announce its next accredited fleet via NAFA’s Sustainable Fleet Accreditation Program is the Minnesota Department of Transportation. They join the City of Anaheim, CA; the County of Ventura, CA; Kent Fire Department RFA, of Kent, WA; the City of Austin, TX; and the University of California-Davis; all accomplished, recently accredited fleets.

These fleets have successfully demonstrated that a credible sustainability plan is in place, and real, meaningful progress is being made toward reducing their total emissions and the negative environmental impact made by extraneous carbon fuel usage.


partnership NAFA Adds Two Associations to Stable of Partners

NAFA Fleet Management Association (NAFA) announced that the National Property Management Association (NPMA) and the Canadian Association of Fleet Supervisors (CAFS) joined the ever-growing list of organizations partnering with NAFA.

NAFA’s agreement with NPMA calls for the associations to collaborate on educational endeavors and mutually support each other’s individual certification programs. NAFA’s agreement with CAFS gives Canadian fleet managers access to NAFA’s CAFM program while providing NAFA exclusive endorsement of the program.


Fleet Marketing

By Ed Pierce, Fleet Industry Marketer

An often-asked question marketers consistently hear from management is “Which is more effective: long ad copy or short ad copy?” Usually, the question is raised when response rates are low, executive bias kicks in, or other extraneous factors come into play.

Copy length, in my experience, depends upon one point, summed up best by Howard Gossage, the advertising innovator, and iconoclast during the “Mad Men” era. He said: “Nobody reads ads. People read what interests them. Sometimes it’s an ad.”

Based on that adage, an ad should have as much copy as it takes to keep the readers’ interest, but no more. What are the points to make that persuade people to buy your product or to ask for more information? How many of these points are necessary to make your case?


The Sustainable Fleet

By Brian Matuszewski, Manager, Sustainable Strategies, ARI

As fleets have become more complex, the challenges fleet managers are facing on a day-to-day basis have also become more complex.

More often than not these days, companies and organizations are often multidimensional, multinational entities, crossing borders and oceans, incorporating multiple languages as a routine course of business, and requiring the adherence to a variety of laws, regulations and rules from different governments and authorities.

And, just as organizations have evolved, fleet management decision-making has evolved right along with it. Fleet management has grown from being a situation where most commonly a single person – the fleet manager – was the decision maker to one where many different stakeholders may have an interest in how decisions are made. From risk to human resources to finance to the c-suite – everyone seems to want to weigh in on fleet. One stakeholder who is likely to have a particularly strong interest is – you guessed it – the sustainability manager.


China and Autonomous Cars

By Michael Sheldrick, Executive Editor

In just over 50 years, China has transformed itself to a highly industrialized urbanized powerhouse. Along with that, it has afflicted itself with what is arguably the world’s worst urban congestion and pollution, not to mention the world’s leading greenhouse gas emitter.

But these problems may provide the incentive to aggressively tackle them. That, along with a rising spirit of entrepreneurialism in China — and a more powerful command-and-control government than in the democratic industrialized countries — could, in the view of some observers, propel China to leadership in developing autonomous cars.

Xavier Mosquet of the Boston Consulting Group told The New York Times that China could be the largest market for autonomous vehicles, and sees taxis as leading the trend. “It’s not that people are more willing to use the cars in Beijing or Shanghai, it’s that the economic value is much higher in China than in the U.S.,” he told the Times, adding that air pollution could be as much a catalyst as bad traffic.


Fleet Trends & Issues

Toyota, Microsoft Partner to Develop Car Tech That Drivers Want

Toyota has created a new data analytics company in partnership with Microsoft with one aim: bring new Internet-connected services into the car without overwhelming the driver with technology.

These new services produce a steering wheel that monitors a driver’s heartbeat and a seat that becomes a scale, vehicle-to-vehicle technology enabling cars to communicate with each other to observe hazards ahead, or a virtual assistant that uses predictive analytics to determine not only where the driver is headed, but the best route to avoid traffic or favorite food suggestions along the route, according to Toyota and Microsoft.

Additional new products could also focus on safety, connecting the car to smart devices in the home, or to city infrastructures designed to ease traffic congestion and locate free parking.


MIT Has a Crazy Vision for a Future Without Stoplights

Tech Insider

MIT researchers have devised a way to eliminate traffic lights, improving traffic flow to the point where twice as many cars could be on the road.

Paolo Santi and Carlo Ratti, researchers working in MIT’s Senseable City Lab, are proposing a slot-based traffic system to replace traffic lights.

Here’s how it works: instead of approaching a traffic light, drivers would approach an intersection with several slots, like a row of toll booths.


First-Ever IIHS Headlight Ratings Show Most Need Improvement


The Toyota Prius v is the only midsize car out of 31 evaluated to earn a good rating in the Insurance Institute for Highway Safety’s first-ever headlight ratings.

The best available headlights on 11 cars earn an acceptable rating, while nine only reach a marginal rating. Ten of the vehicles can’t be purchased with anything other than poor-rated headlights.

A vehicle’s price tag is no guarantee of decent headlights. Many of the poor-rated headlights belong to luxury vehicles.


Why Is Los Angeles Fighting Distracted Driving With Distracting Digital Billboards?

The LAPD wants to stop distracted driving. Its primary tool? Digital billboard ads.

To teach drivers not to stare at the screens of their cellphones and tablets while they drive, the LAPD will show ads on the big screen. You can’t get more LA than that.


NYC's Big EV Plans

Yale Climate Connections

New York City is charging ahead with plans for the largest fleet of electric vehicles in the nation.

“We’re adding 2,000 electric vehicles to New York City’s municipal sedan fleet by 2025.”

That’s Nilda Mesa, director of the Mayor’s Office of Sustainability.


Fleet Asset Management

By Mike Quimby, Senior Vice President and General Manager, Element Fleet Management

For college basketball fans, this time of year means only one thing – March Madness. The tournament determines the national champions of college basketball, but to get there the teams have to make the Final Four. To make it that far, each team needs to stay in the game. Like the coaches and players, it’s critical that managers actively work to keep their company’s fleet in the game.

Check out our strategies for ensuring your fleet goes the distance:


2016 Remarketing Forecast

PR Newswire

In a news conference at the Las Vegas Convention Center in conjunction with the 2016 NADA Convention and Exposition, Jonathan Banks, NADA Used Car Guide’s executive analyst, presented a used vehicle market forecast for the year which included numerous insights by the industry’s leading provider of vehicle valuations.

According to Mr. Banks, the supply of used vehicles, credit conditions, and new vehicle incentives will reverse course from where they have stood the past five years.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
LeasePlan is the world's leading high-touch service provider for vehicle leasing and fleet management.
Wheels, Inc.
First in fleet for 76 years. Wheels helps you build tomorrow’s fleet today.
Driven fleet professionals. Driving results.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.

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