FleetManagementWeekly AmeriFleet
February 16, 2016


Editor's Analysis & Top Industry News

Just One More Second!

We are delighted to welcome a new monthly column to Fleet Management WeeklySafety & Risk, penned by the highly regarded driver safety professionals at Driving Dynamics. Their debut column: ‘One Second Advantage™: Avoiding Aggressive Driving’ is a must-read. Research, they say, shows that 90% of all traffic crashes can be avoided when the driver has just one more second to react and knows what to do about that additional second.

Time is running out to register for CEI’s Global Fleet Driver Management Workshop – March 9th to 11th in Philadelphia. Check out the superb agenda and dynamic speakers! If your job involves fleet driver safety, this is the perfect forum for you.

Janice Sutton
Editor in Chief

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices around managing material handling equipment.

On Accident Management Learn ways to save money on your fleet’s collision repair costs.

Safety & Risk — Impactful driver safety and risk management tools and techniques

The Fleet Customer Experience – Identifying the practices that define the best customer experience.

Think Global. Plan Local. – Navigating the management of the world-class fleet.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

The Sustainable Fleet – Strategic approaches to bring about a smarter, cleaner fleet.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

All posts from the newsletter reside on our web site, FleetManagementWeekly.com


VIDEO: Insights, Networking, and Exposure

Procurement Specialist and Fleet Manager Chris Holzer appreciates the networking opportunities that NAFA has to offer, and finds it especially helpful to talk to fleet managers in similar industries.

VIDEO: The One Second Advantage

The One Second Advantage Safety Tip, from Driving Dynamics: The Ready-Brake Technique

VIDEO: Ready for Austin
  NAFA I&E in Austin

We were already getting excited to attend NAFA I&E in Austin, TX, from April 18-22 — and this nicely done promo video makes us look forward to it even more!

The Fleet Spot

Bob glose Bob Glose Named Corporate Vice President at the CEI Group, Inc.

Bob Glose has been promoted to the newly created position of corporate vice president at the CEI Group, Inc.

Mr. Glose reports directly to Wayne Smolda, CEI’s chief executive officer and president, and now has overall responsibility for the company’s operations and enterprise resource management.

“In his new executive position, Bob will direct the company’s resources both to ensure we meet all of our clients’ needs and the goals of our strategic plan for growth and expansion into specialized markets,” said Mr. Smolda. “Bob is particularly well-suited for this role because of his background and experience in information technology, client management and operations.”


art liggio Art Liggio, Driving Dynamics President, to Speak on Coaching Techniques for Non-Safety Professionals at the AFLA Regional Forum in Tampa

Driving Dynamics president Art Liggio, will head up a Leadership Safety Coaching session at the 2016 Automotive Fleet & Leasing Association (AFLA) Regional Forum held at the Sheraton Suites in Tampa Florida.

This session, which will emphasize coaching techniques for non-safety professionals, is scheduled for Thursday February 25, 2016 at 9:00 am.

Liggio, a risk and insurance management executive with more than 30 years of experience helping businesses manage risk and mitigate losses will share a coaching method during the presentation designed to remove the barriers of communication between a supervisor and fleet driver regarding critical safety issues that can directly put that driver at risk.


Drew McClelland Drew McClelland Joins VW Fleet Sales Team

Drew McClelland has joined the Volkswagen Group of America and the Volkswagen Fleet Sales team.

McClelland is the Fleet Account Manager responsible for commercial fleet sales in the following states: KY, IL, IN, MI, OH, Western PA, WV, IA, KS, MN, MO, NE, ND, SD, WI. He will be relocating in the near future from his current home in Southern California and will be based out of the Midwest.


Kevin Chartier Photo Manheim Names Kevin Chartier Vice President of Commercial Sales

Automotive Remarketing veteran brings more than 30 years of sales and leadership experience to company’s commercial business

As part of its ongoing commitment to position top talent to drive business growth for its clients, Manheim has appointed Kevin Chartier as Vice President of Commercial Sales. In his new role, Chartier will focus on the overall growth and development of Manheim’s commercial business, including managing sales efforts and fostering strategic relationships with commercial clients.


Safety & Risk

Driving Dynamics is excited to kick off its new Safety Risk column in Fleet Management weekly. We look forward to delivering exceptional and informative driver safety content each month.

There is probably not a day that goes by when you see someone taking unnecessary driving risks. If you are like most individuals, this can make you quite uncomfortable—maybe even angry at times. Without a doubt, aggressive driving is a serious and growing problem. It is rude, often illegal, and always dangerous. Speeding, tailgating, frequent and sudden lane changes, failure to yield right-of-way and disregarding traffic signals—these aggressive behaviors are contributing factors in more than 50 percent of all collisions.

This One Second Advantage™ safety tip addresses what triggers aggressive driving and its results. It also includes a few common sense techniques designed to keep yourself and the situation under control.


The Fleet Customer Experience

Pay attention to the pre-transaction experience. That’s the true start of the customer journey is in most customer experiences.

The Corporate Executive Board (CEB) surveyed more than 1,400 B2B customers across multiple industries, and found that 57 percent of a typical purchase decision is made before a customer talks to a supplier. You need to start engaging your customers and selling before customers enter your business. If you ignore the pre-transaction experience, you are very likely sending those prospects to your competitors.

Find out how your present and future customers begin their journey for what you are offering. That’s the true start of their customer experience. You want to be there to connect and engage them in an informative and pleasing way before the transaction.


Global Fleet Safety Workshop

Time is running out to register for CEI’s Global Fleet Safety Workshop, set for March 9th – 11th at the Hotel Sofitel downtown Philadelphia.

This CEI-hosted workshop offers companies with multi-national fleets a unique opportunity to learn the keys to successfully implementing a Global Fleet Safety program. The workshop brings together a host of experts and global fleet veterans from the U.S. and overseas to share first-hand lessons, best practices, and real-world implementation stories.

Don’t miss your opportunity to learn from this seminal event. View the Global Safety Workshop Agenda

To reserve your place, please visit http://www.ceinetwork.com/globalsafetyworkshop/ and complete the registration form.


Fleet Trends & Issues

IBM’s Dan Ricci to Talk about Big Data at NAFA’s Institute & Expo

Data fuels today’s business world. Understanding what it all means when the numbers roll in, and what it means to an individual’s profession, can make the difference between getting out in front of a trend or getting stuck behind it.

Dan Ricci, Global Big Data Automotive Industry Leader for IBM Corporation will be a Keynote Presenter at the 2016 Institute & Expo (I&E), April 19-22 in Austin, Texas.

Ricci’s thought-provoking presentation will inform attendees where fleet fits into it, and what fleets can get out of it.


The Commute of the Future? Ford is Working on It

The New York Times

On a brisk October day in Chicago, a few employees from the design firm Ideo left their office and headed to Knife & Tine, a restaurant about four miles away.

The goal, besides lunch, was to complete the journey within 45 minutes, on a budget of just $10 for the whole group, all while carrying bulky shopping bags.

This was not a party game, but the kind of immersive research that defines the work of Ideo, a global design firm whose clients have included Samsung, 3M, Anheuser-Busch and, on this day, Ford.


Google on Hiring Spree for Autonomous Vehicle Program

The Detroit Bureau

Google is putting out the “Help Wanted” sign, and it could signal a major shift in plans for its Google X autonomous vehicle program.

For the last several years, the high-tech firm has said it doesn’t want to produce its own vehicles but would rather find partners – a term used by Google X CEO John Krafcik during a visit to Detroit last month.

But among the dozens of jobs being advertised, at least some put a focus on manufacturing skills.


Your Next Car Could Have Airbags on the Outside


Airbags keep proliferating throughout the interiors of our automobiles. What started out in the steering wheel soon multiplied to the dashboard, door panels, seat frames, window frames, knee panels, and elsewhere. The next frontier for airbag installation, however, may not be inside the vehicle, but on the outside.

Volvo became the first to install an external airbag when it fitted one between the hood and windshield on the V40, pictured above.

The device was designed to mitigate injury to a pedestrian by cushioning his or her head upon impact. As pioneering as Volvo has been, however, in implementing exterior airbags, it won’t be the last.


Smart Maps are Coming

Automotive News

You’ve doubtless heard about “smart” maps that let cars locate and communicate with other vehicles, stoplights and anything else encountered on the street.

In theory, these maps will help self-driving cars figure out what’s down the road, so the vehicles can safely plot their routes.

Although true driverless cars may be a decade away, the first smart maps likely will debut this year or next. Continental AG confirms that it has a contract to supply its eHorizon smart map to an unnamed customer for a model to be marketed in Europe, North America and Asia.


Talent Management

By Mike Cieri, MSIR, Vice President of Mardac Consultants

What are your thoughts about this statement: “We cannot be motivated by others….only influenced.”

Hmm, so many times we look to our supervisor, various leaders in the community, coaches to motivate us into action. Yet if we think about it, are they really getting us to move? Who decides whether we put in extra hours at work to meet deadlines, or go into the office when we are not feeling 100%? I do! Individually, I decide if I will put in the time or not.

I decide if the reward is worth the effort, not my supervisor, community leader, coach, or professor. I decide.


The Importance of Technology

The Car Connection

Over the past decade and a half, much of the world has changed the way that it consumes media. We download music in seconds, rather than visiting record shops. We use gadgets like Roku and apps like Sling instead of keeping pricey cable TV subscriptions. And most of us emptied our gloveboxes of service station roadmaps years ago. (Though in fairness, we stopped stowing our gloves there ages ago, too.)

At the center of all these changes sits one device: the smartphone. And according to Autotrader’s Car Tech Impact Study, the ease with which auto shoppers can pair their smartphone with a car’s infotainment system is a major factor in purchase decisions.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
LeasePlan is the world's leading high-touch service provider for vehicle leasing and fleet management.
Wheels, Inc.
First in fleet for 76 years. Wheels helps you build tomorrow’s fleet today.
Driven fleet professionals. Driving results.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.

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