FleetManagementWeekly AmeriFleet
February 9, 2016


Editor's Analysis & Top Industry News

Optimizing Fleet Operations

Every fleet manager shares the goal of optimizing operations, and this week we’ve got some expert advice on how to do just that! CEI’s John Wolford offers tips on how to avoid repair disasters; and PARS’s John Ross talks about the benefits of vehicle transport services backed by dedicated customer service.

Let Us Interview You On-Camera

Our interview team will be at The Work Truck Show from March 1-4, and also at NAFA I&E in Austin from April 19-22, where we will be conducting on-camera interviews with fleet managers, and with vendors who know how to make fleet managers’ jobs easier. If you’d like to be interviewed, email me at ted@fleetmanagementweekly.com for details.

Enjoy this issue and check in with FleetManagementWeekly.com for daily updates

Ted Roberts
President / Chief Content Officer

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices around managing material handling equipment.

On Accident Management Learn ways to save money on your fleet’s collision repair costs.

The Fleet Customer Experience – Identifying the practices that define the best customer experience.

Think Global. Plan Local. – Navigating the management of the world-class fleet.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

The Sustainable Fleet – Strategic approaches to bring about a smarter, cleaner fleet.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

All posts from the newsletter reside on our web site, FleetManagementWeekly.com


VIDEO: Liability and Automated Vehicles

In the coming world of automated vehicles, fleet managers will still have to deal with liability, as human errors are replaced with machine errors. The hope, though, is that automation will reduce the number of crashes.

VIDEO: Understanding Customers' Needs
  Vehicle Transport with Dedicated Customer Service

The dedicated Customer Experience team at PARS makes certain to fully understand what their customers need, ensuring that all vehicle moves will be executed correctly.

VIDEO: International Fleet Networking
  International Fleet Meeting – Geneva 2016

The Geneva International Fleet Meeting provides a networking platform for international fleet operators and the automotive and leasing industry. Watch this video to learn more about attending this can’t-miss event.

The Fleet Spot

Donlen lease vs image Lease vs. Reimbursement – 6 Reasons to Lease Your Fleet Vehicles

Are you still reimbursing your employees for business miles traveled using their personal vehicles?

Find out how you can save time and money through leasing, and gain peace of mind — download the new white paper from Donlen.

While reimbursing your drivers may seem easier than leasing vehicles through a fleet management company, leasing may be a better option for your fleet.


afla-logo GM Sr. Economist Announced for AFLA Regional Forum

Join AFLA in Tampa, FL on Thursday, February 25, 2016 for the third annual AFLA Regional Forum.

This year’s forum has an exciting new addition; Sue Yingzi Su, Senior Economist for North America and China at General Motors, who will present on the Global Economic and Industry Outlook.

In this session, Sue will cover the significant economic and automotive industry developments of the world’s major markets and predict how she thinks these markets will do in 2016.


teen-girl-driver Teens Get Back in Driver’s Seat as Economy Picks up


Teenage drivers are returning to the roads in a trend that a new Highway Loss Data Institute analysis links to the recent economic recovery.

Teenagers have the highest crash rate per mile traveled of any drivers, so the number of young people on the roads has important safety consequences.


Brian Matuszewski A New Year Means New Year’s Resolutions – for Your Fleet

By Brian Matuszewski, Sustainable Strategies Manager, ARI

A new year causes many to stop and reflect on the things they would like to improve upon in their life and develop resolutions focused on change. For a fleet manager, this kind of exercise can be just as valuable.

And, although we are a ways into the new year at this point, taking some time to consider your fleet and any changes or improvements you might be able to make can very possibly lead to increased efficiency and lower total cost of ownership, which in turn improves your sustainability.

In addition to considering the practical aspects of your fleet – fuel, maintenance, etc. – it is also helpful to take a longer, more strategic view of your operations to ensure you are maximizing the potential of your vehicles and equipment.


On Accident Management

By John Wolford, CEI director of client and vendor services

Do you let your drivers decide where they get their vehicles repaired after an accident? If so, you may be opening the door to repair disasters, like:

• Low-quality workmanship.
• Inferior parts.
• Overlooked damage.
• Prolonged downtime.
• Storage costs you could avoid.
• Limited recourse.

Let’s face it – shops often compete for business on the basis of the estimates they write, and this provides an incentive for shops to low-ball their estimates.


Talent Management

By Mike Cieri, MSIR, Vice President of Mardac Consultants

What are your thoughts about this statement: “We cannot be motivated by others….only influenced.”

Hmm, so many times we look to our supervisor, various leaders in the community, coaches to motivate us into action. Yet if we think about it, are they really getting us to move? Who decides whether we put in extra hours at work to meet deadlines, or go into the office when we are not feeling 100%? I do! Individually, I decide if I will put in the time or not.

I decide if the reward is worth the effort, not my supervisor, community leader, coach, or professor. I decide.


Compensation Package from VW

The Detroit Bureau

The check is in the mail. Well, not quite. But Kenneth Feinberg, the specialist whom Volkswagen has hired to put together a compensation package for U.S. owners of about 600,000 diesel-powered vehicles, says he expects to be eventually making some very generous payments.

But the timing is up in the air, Feinberg tells the German newspaper the Frankfurter Allgemeine, until VW can first come to an agreement to move forward with repairs for those vehicles – which were equipped with so-called “defeat devices” meant to cheat on diesel emissions tests.


Fleet Trends & Issues

Auto Insurers Tag Renters with Higher Rates

The Detroit Bureau

If you think your last speeding ticket is the reason your car insurance is so high, you may want to think again: it may be your home.

If all things are equal, insurance companies charge as much as 47% more for basic liability auto insurance if a driver doesn’t own a home, according to a new analysis of premiums.


Bosch Has A New Gas Pedal That Could Make Your Car More Fuel-Efficient (And Smarter, Too)

The Car Connection

Love it or hate it, the Internet of Things is upon us. We have watches that tell us when we’ve been sitting too long, dog collars that keep tabs on our pooches’ pulmonary patterns, and refrigerators that know way too much about our private eating habits.

So, it’s not very surprising that one company has developed a smart gas pedal — one that teaches motorists to drive more efficiently, gives them a heads-up on traffic jams, and warns them of potential collisions.


Colorado to Fund Fleet Purchases of Alternative Fuel Vehicles

NGT News

As part of the ALT Fuels Colorado program, the Regional Air Quality Council (RAQC) is requesting applications to fund fleet purchases of alternative fuel vehicles (AFVs). AFVs under this application include new original equipment manufacturer (OEM) compressed natural gas (CNG), electric, propane and CNG bi-fuel vehicles weighing 6,001 lbs or more.

Funding for AFV purchases is available for public, nonprofit and private fleets operating within Colorado’s ozone nonattainment and carbon monoxide maintenance areas.


City of Long Beach Fleet Vehicles Switch to Renewable Fuels

Signal Tribune

For years, vehicles in the City of Long Beach’s award-winning fleet have been downsized and alternatively fueled whenever feasible, according to city officials. Now, the City is using renewable fuels for more than 18 percent of its total vehicle fleet. “The shift to these renewable fuels is an important part of the City’s commitment to sustainability and greenhouse gas reductions,” said Mayor Robert Garcia. “I’m proud that Long Beach has one of the greenest fleets in the United States.”

Renewable fuels, such as renewable diesel and renewable liquid natural gas (RNG), are produced from renewable resources. Both of these renewable fuels greatly reduce greenhouse gas (GHG) and tailpipe emissions, cost the same or less than current fuels, and do not require any modifications to the City’s vehicles or fueling infrastructure, officials said. A total of 393 vehicles are powered by renewable fuels, out of 2,185 vehicles in the City’s fleet.


Driverless Cars

The Washington Post

Driverless cars are bound to introduce a host of new challenges that society will have to grapple with. They’ll have an impact on jobs and the American worker.

They’ll be tracking your driving habits and location, just like Google monitors your search history today. And what if the software fails? Is it truly safe? Who should be held accountable when things go wrong?


Fleet Marketing

By Ed Pierce, Fleet Industry Marketer

Traditional public relations practices seem to be considered outmoded in this age of social media, marketing content and digital presence.

However, digital communications cannot replace the effectiveness of personal relationships with those who can influence buying decisions. In a B2B environment, chief among these “influentials” are editors and writers for the various trade and business press.

Joseph Gallo, Vice President at Weber Shandwick, provides five best practices for media relations:

1. Stop emailing! There’s nothing as effective as speaking with and getting to know your editorial contacts. Get on the phone to solicit advice and pitch ideas. Go to conferences and trade shows to meet and greet them! A cup of coffee could lead to your next story!


No More Side Mirrors?


Hardcore car enthusiasts have a difficult time letting go of certain old-school technology like manual transmissions, even though it’s been proven that a cutting-edge automatic gearbox can shift as smooth and fast as any human. But I doubt that most motorists miss, say, crank windows or manual steering.

The venerable side mirror could be the next vehicle feature to get relegated to the dust bin, and its demise may be overdue since new and better solutions now exist.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
LeasePlan is the world's leading high-touch service provider for vehicle leasing and fleet management.
Wheels, Inc.
First in fleet for 76 years. Wheels helps you build tomorrow’s fleet today.
Driven fleet professionals. Driving results.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.

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