FleetManagementWeekly AmeriFleet
October 20, 2015


Editor's Analysis & Top Industry News

Big Data Rules!

There is a great deal of talk in the fleet industry about big data and the ways we can most effectively use this vast amount of information.

In this issue, ARI’s Brian Matuszewski discusses the power of big data with respect to a fleet’s sustainability efforts; Donlen’s Brian Wright gives us an insightful interview into the efficiencies and cost savings derived from mobile technology; and in his column, author Jeofrey Bean centers on some unique ways you can build your own data portfolio to improve customer experience and your business.

Enjoy this issue, and be sure to check in at FleetManagementWeekly.com for daily updates.

Janice Sutton
Executive Editor

Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices around managing material handling equipment.

On Accident Management – Learn ways to save money on your fleet’s collision repair costs.

The Fleet Customer Experience – Identifying the practices that define the best customer experience.

Think Global. Plan Local. – Navigating the management of the world-class fleet.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

The Sustainable Fleet – Strategic approaches to bring about a smarter, cleaner fleet.

Talent Management – Smart guidelines to help you manage the talent in your workplace.

All posts from the newsletter reside on our web site, FleetManagementWeekly.com


VIDEO: Using Analytics to Make the Future Happen

Used the right way, predictive analytics can actually become prescriptive – essentially giving fleet managers the power to turn the future they’d like to see into a reality.

VIDEO: Sustainable Fleets
  Building Sustainable Fleets the Right Way

For the first time ever, we’re seeing a concrete definition of what a sustainable fleet is, and how to properly build one.

VIDEO: Avoiding Collisions
  Changing Lanes – Collision Free

Did you know you are three times more likely to be in an accident when changing lanes? Watch this video from Driving Dynamics for tips on how to avoid these dangers.

The Fleet Spot

Donlen-DRIVE-2 Can’t-Miss Webinar: Lowering Operating Costs – Tuesday & Thursday

Sign up now for Donlen’s Lowering Operating Costs Webinar, and be entered to win an iPad Mini!

Register Here and attend on either Tuesday, Oct. 20, or Thursday, Oct. 22.

Fleets are challenged to deliver cost savings and fleet data can be overwhelming. There is value in your data. DriverPoint Telematics and Donlen’s award-winning FleetWeb technology let you uncover the right data, which is key to driving down the total operating costs by as much as 11%.

Register Now

webinar NAFA Webinar: Vehicle Sharing and Motor Pool 101

Date: Wednesday, October 21, 2015
Time: 12:00pm EST
Duration: 1 hour
Instructor: Ed Smith, President & CEO , Agile Access Control, Inc.

This session will offer a step-by-step guide to starting, managing, and getting the maximum benefit from motor pools. Motor pool subject matter experts that will discuss the 3 key aspects of any vehicle sharing program, how to select or develop technologies and vendors for sharing, key factors in launching a vehicle sharing program, and how to maximize the returns of the program.


LP webinar Webinar: Fleet Planning 101

Wednesday, November 4, 2:30 pm EST

Be prepared for 2016. It’s time to set your fleet goals for the new year and map out how you are going to achieve those goals. Applying a focused strategy is necessary if you want to reduce costs and create efficiencies.

Register today to hear 5 key tasks that you should do now to prepare for next year.

Bob Graham ARI’s Bob Graham Retiring After 42 Years of Service

ARI announced that Bob Graham, vice president, vehicle remarketing, has announced his retirement effective at the end of 2015. His wife, Cheryl Graham, who has been with ARI for more than 35 years, will also be retiring at the end of the year.

“ARI has been our home for many years,” he commented. “We will always cherish the time spent here not only developing ARI and its remarketing and other services as a best-in-class operation, but also the personal connections we’ve made with so many people both at ARI and throughout the industry.” The Grahams plan to travel, do volunteer work and spend more time with their family.


The Sustainable Fleet

By Brian Matuszewski, Sustainable Strategies Manager, ARI

There is perhaps nothing more important a fleet can do to drive world-class results than to be sure the data they are collecting and using to evaluate their performance truly represents their fleet.

Data is power. That’s why companies large and small, and across every industry and in every sector are investing tremendous resources into the task of tackling Big Data. Businesses everywhere are looking for better ways to collect it, manage it, and – most important – transform it into useful, actionable information.

Fleets are no different.


The Power of Mobile Apps

By Janice Sutton

We were delighted to have the opportunity recently to talk with Brian Wright, Senior Vice President of Products and Service at Donlen Corporation, about the fleet management company’s mobile technology. In this interview, Brian tells us about the significant cost savings that fleets are enjoying as the result of putting this technology in the hands of fleet drivers.

He says, “We believe that these mobile apps and the other ways of talking to drivers in real-time and giving directions in real-time in a convenient manner is going to be the key to actualizing cost reductions versus just identifying them through the big data that takes place today.”


The Fleet Customer Experience

Jeofrey Bean has authored a new book ‘Customer Experience Rules!: 52 ways to create a great customer experience. Like his best-selling CX book, The Customer Experience Revolution, Customer Experience Rules! is based on the author’s experience, research and in-person interviews with companies recognized for CX innovation.

In this month’s column, Jeofrey talks about the value of ‘Big Data’ and some of the unique ways you can build your own data portfolio.

He says, “Customer experience insights from data portfolios allow you to improve or innovate the total customer experience including the messages, your people, processes, products, and services.”


Fleet Trends & Issues

The Road To Self-Driving Cars: A Timeline

Joann Muller/Forbes

In the race to deliver driverless cars, it’s tough to say who’s in the lead. A number of carmakers, including Audi , Mercedes and Volvo, have introduced advanced driver-assistance systems that help motorists to be better drivers.

Tesla Motors just released a software update for its cars that adds new Autopilot features, allowing the Model S to steer within a lane, change lanes, and manage speed in traffic.


How Driverless Cars Will Radically Change Every Aspect of Our Lives

Marshall Phelps/Forbes

Good driver discounts? Accident premium hikes? These are about to go extinct, along with a good portion of auto insurance profits. Because in just three years’ time, driverless cars are going to start hitting the roads and reshaping a host of industries — not to mention all of our lives.

But before we look at how, exactly, our lives will change, let’s explore a curious feature of this radical innovation: it’s coming primarily from outside the auto industry itself.


Sonoma County Vehicle Fleet Honored as Greenest in Nation

The Press Democrat (Santa Rosa, CA)

Sonoma County has been recognized in an annual nationwide competition as having the most environmentally sustainable fleet of government vehicles in the country.

The county placed first in the “Green Fleet Awards,” besting 49 other municipalities and public entities across the U.S., including the state of California, which placed 30th and New York City, which placed 35th.

The competition, open to all local, state and federal government fleets in North America, recognizes jurisdictions that operate energy-saving vehicles.


Fleet Press Releases

Volvo's Electrification Strategy


After seemingly hemming and hawing for several years, Volvo has announced its global electrification strategy. The Swedish premium automaker has read the tea leaves and decided that electrification is the way. It plans to offer a plug-in version of all cars in its vehicle line up, build smaller vehicles, and offer a pure electric vehicle by 2019.

Key to the plan will be its upcoming line of 40-series vehicles built on the Compact Modular Architecture (CMA), which has been designed from the start with electrification in mind.


More EVs for PG&E


For the hundreds of Calaveras County residents who took shelter at Burson Full Gospel Church during the height of September’s wildfire, being evacuated from their homes was uncomfortable enough. Then the church’s only generator conked out.

With no power, the makeshift emergency center’s refrigeration units stopped working. Cell phones for keeping in touch with loved ones couldn’t be recharged. And it looked as if flashlights and camping lanterns would be the only option for navigating the darkness.

That’s when a Pacific Gas and Electric Company (PG&E) exportable power truck pulled up outside. Within minutes, the truck—itself an electric vehicle—had the lights back on, the wall outlets live and the refrigerators humming. The truck stayed on site for two days, providing all the power the center needed until a replacement generator could be brought in.


Stopping Cyberattacks

The Detroit News

Two auto trade associations are forming a new working group to help prevent cyberattacks on the nation’s 230 million cars and trucks.

The group’s new effort comes as Congress has raised concerns about the security of cars after Wired magazine in July showed how a 2014 Jeep SUV could be commandeered by a hacker. The report prompted the first-ever recall for hacking worries by an automaker, covering 1.4 million vehicles.


Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
LeasePlan is the world's leading high-touch service provider for vehicle leasing and fleet management.
Wheels, Inc.
First in fleet for 76 years. Wheels helps you build tomorrow’s fleet today.
Driven fleet professionals. Driving results.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.

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