FleetManagementWeekly AmeriFleet
September 8, 2015


Editor's Analysis & Top Industry News

Getting Back to Business

It may still be hot and sunny where you are, but (alas) Labor Day has passed, and summer is winding down — and, for most of us, that means it’s time to get back to business.

We’re getting back to business by offering up another great column, titled Talent Management, and written by Mike Cieri, Vice President, Mardac Consultants. Cieri’s debut column focuses on synergies that let us concentrate our efforts on efficiencies and exceeding customer service expectations. Check it out!

Another back-to-business thought: if you’re marketing to fleet professionals, Fleet Management Weekly wants to be right there with you! We’ve got a highly-engaged fleet-only audience, and offer Content Marketing and Advertising packages that are geared to effectively expand and amplify your message. Get more info here — and please contact me at ted@automotivedigest.com to learn more!

Ted Roberts
COO / Chief Content Officer

INDEX: Find All of the Fleet News and Information You Need on Newly Redesigned FleetManagementWeekly.com

All posts from the newsletter can be found on our newly redesigned web site, FleetManagementWeekly.com,

Browse these categories:

Association News — Find out what’s going on at associations of importance to the fleet community.
Fleet Trends & Issues — Check out articles about current fleet issues and trends
Fleet Safety — Read news about various aspects of fleet safety, including interviews of fleet safety leaders
Fleet Videos — Watch video clips of fleet newsmakers
Interviews — Read Fleet Management Weekly’s interviews with industry leaders.
Telematics — Learn about the latest in fleet telematics news

Read monthly columns: Fleet Marketing, Fleet Asset Management, The Mobile Employee, On Accident Management, The Fleet Customer Experience, Think Global. Plan Local., The Fleet CX Toolbox, and Fleet Safety.


VIDEO: Identify and Mitigate Risk Early

Most violations and most accidents happen outside of work hours, so it’s mission-critical to monitor driving records in a comprehensive way.

VIDEO: Next Week in Nashville
  AFLA: The Future is Now

The AFLA conference is happening next week in Nashville, and it will offer great networking opportunities as usual, but also some big surprises. Have you registered yet?

VIDEO: Proper Education and Monitoring
  Stopping Fleet Card Fraud

Proper education and monitoring are both key when it comes to putting a stop to fleet card fraud.

The Fleet Spot

Tracy Durocher Merchants Names Tracy Durocher New Marketing Manager

Merchants Fleet Management announced that Tracy Durocher has joined their team as Marketing Manager. With over ten years of marketing experience, Tracy brings a thought-leadership and creative approach to the team. Tracy will continue to deliver educational and relevant content to the marketplace as she coordinates the various deliverables including: Merchants’ FleetCast series, industry whitepapers, and collaboration with various media partners.

When asked about the new position Tracy commented, “I am excited to join a team that is dedicated to best in class service and provides such exceptional care to their clients! It is easy to market a business when it is backed by expertise and passion to do what is right for their clients.”

Doug Weichman NAFA Past President Douglas Weichman, CAFM®, To Return To Board Of Trustees

In July, NAFA Immediate Past President Claude Masters, CAFM®, announced his retirement from Florida Power & Light. As is stipulated in NAFA’s bylaws, Members of the Board of Trustees, except for the Affiliate Trustee, are required to perform the usual and customary duties of a fleet manager; because Masters does not hold such a position, he will be stepping aside from his role as Immediate Past President. Douglas Weichman, CAFM®, Immediate Past President 2013-2015, has graciously accepted this responsibility to replace Masters.


Sandy Leonard Sandy Leonard, City of Auburn Fleet Division Manager Named NAFA’s Regional Trustee, Central Region

Sandy Leonard, Division Manager of Fleet Services for the City of Auburn, Alabama, has been tapped to become NAFA Fleet Management Association’s Central Region Trustee, effective immediately. He succeeds Michele Ryan, CAFM®, who resigned the position on August 23, citing a new non-fleet employment opportunity as the primary factor. Leonard has been a Member of NAFA since 2002.


DSWW #PlanAhead – Your Key to Driving Safely

Drive Safely Work Week 2015 toolkit launched

The Network of Employers for Traffic Safety (NETS) today launched a free comprehensive online toolkit to help employers plan ahead for Drive Safely Work Week (DSWW), the October workplace campaign that seeks to improve the safety of employees, employee family members and their communities. The toolkit may be downloaded at: www.trafficsafety.org.


On Accident Management

By Greg Neuman, Senior Manager of Quality Control, CEI

The most common damage to fleet vehicle are dings and dents, things that detract from a vehicle’s appearance but don’t affect its safety.

And while repairing them isn’t the single biggest expense a fleet manager can authorize, if you’re in a money-saving mode and appearance isn’t a priority, you can keep your repair bill down by deciding not to repair them, especially in light of how many appear in a year. But even if your fleet allows you to avoid such “cosmetic” repairs to optimize your spending management, you need to ask yourself several other questions:

Will the damage get worse?


Talent Management

By Mike Cieri, Vice President, Mardac Consultants

“The best way to predict the future is to create it” — Peter Drucker

When we have committed employees, customers, suppliers and/or distributors, we create synergies that enable us to focus our efforts on efficiencies and exceeding customer service expectations, while having flexibility in problem resolution.

There are three categories to focus on that have a direct correlation to developing commitment, thus increasing profits:

1. Mission – The company’s purpose
2. Hiring – Employees & Customers
3. On-boarding – Employees & Customers


Safety Threats from Keyless Ignition

The Detroit News

Officials initially determined Harrington died from natural causes, but several days later an autopsy report corrected them, pointing instead to carbon monoxide poisoning.

Fleet Trends & Issues

NASA Vehicles Maintenance Contractors in Federal Fraud Lawsuit


Two contractors hired to manage NASA’s vehicle fleet at the Kennedy Space Center defrauded the agency of at least $387,000 for unnecessary tire replacements, according to a lawsuit filed Wednesday by federal prosecutors in Florida.

The complaint accuses URS Federal Services Inc of Maryland, owned by the global management services firm AECOM Technology Corp, and its subcontractor, Yang Enterprises of Florida, of systematically defrauding the government between 2009 and 2015 by filing more than 1,000 claims for undocumented and unreasonable early replacement of car tires.


Your Next Car Could Reveal More About You Than Your Facebook Profile


Your next car could reveal more about you than your Facebook profile, promising a lucrative cash flow for automakers and drawing scrutiny from European regulators concerned over who can control that data and make money from it. As increasingly smart mobile devices, cars will be able to track where you go as well as gather information about whom you call or text and what you Google on the way.

That’s valuable information for the likes of BMW, Volkswagen AG and Daimler AG.


NICB’s Hot Wheels: America’s 10 Most Stolen Vehicles Imports and Pickups Still Dominate

PR Newswire

The National Insurance Crime Bureau (NICB) released its annual Hot Wheels report which identifies the 10 most stolen vehicles in the United States.

For 2014, the most stolen vehicles in the nation were:

1. Honda Accord
2. Honda Civic
3. Ford Pickup (Full-Size)
4.Chevrolet Pickup (Full Size)
5, Toyota Camry
6. Dodge Pickup (Full Size)
7. Dodge Caravan
8. Nissan Altima
9. Aura Integra
10. Nissan Maxima


Wireless Updates Will Save Consumers Time, Automakers Money

Paul Eisenstein/The Detroit Bureau

Wireless updates are commonplace in the computer and smartphone world. It’s the method of choice for distributing everything from anti-virus updates to the latest operating system revisions. But the technology is just beginning to be accepted by automotive manufacturers.

For customers, the use of wireless technology could eliminate the need for some service calls, especially at a time when the number of safety-related recalls has been rising. Some of those could be solved using over-the-air updates.


GHSA Safety Awards

GHSA News Release

The Governors Highway Safety Association (GHSA) presented its 2015 highway safety awards to two individuals who have made a national impact on improving highway safety and five programs focusing on the nation’s most pressing highway safety challenges at its Annual Meeting in Nashville.


Fleet Marketing

By Ed Pierce, Founder, ITA Fleet Communications

Anyone involved with marketing in the fleet industry can’t help but read the news from Europe about “mobility management” despite scant relevancy to North American fleets. Is it a European-only phenomenon? What are the implications for fleet managers? How will it impact fleet product and service providers?

First of all, the term is confusing. Google (yes, used as a verb) “mobility management,” and there are myriad topics, companies and services related to everything from mobile devices to senior mobility. A search of “multi-modal mobility management,” provides a lesson in government transportation planning. There’s very little, if anything, related to North American fleets.

An understanding of the term among fleet people generally is lacking. There is a pervasive misperception that mobility management involves adding bicycles, web-based minicab services, and bus route schedules to a fleet operation. This oversimplification is understandable given the inherent complexity of the topic.

However, by looking at more familiar business trends, the move to workforce mobility management makes sense.


Good Leadership Matters

The Economist

Donald Trump cheerfully breaks all the rules of good leadership, as codified in management books and taught in business schools. The modern CEO is supposed to be a consummate team player, modest and self-effacing, committed to equality and diversity, good at handling risk and adept at dealing with the press. But is there a little bit of Mr Trump in all powerful people?


Fleet Management Resources
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
GPS Insight
GPS Insight offers GPS tracking solutions to meet your organization's unique requirements and challenges.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
LeasePlan is the world's leading high-touch service provider for vehicle leasing and fleet management.
The CEI Group Inc.
North America's largest accident management and fleet driver safety company.
Customizing global fleet management to achieve your goals.
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Verizon Networkfleet
Verizon Networkfleet offers GPS fleet management solutions to help small to medium-sized businesses, enterprises, and government agencies better manage vehicles and assets. For a demo visit www.networkfleet.com/demo.