FleetManagementWeekly AmeriFleet
February 17, 2015


Editor's Analysis & Top Industry News

Reduce Fleet Collision Repair Costs, Expand Customer Control

CEI knows a thing or two about collision management, so we were delighted to note the title of their latest Fleet Management Weekly monthly column: 8 Ways to Save Money on Collision Repairs. They say, “By following these eight steps for each and every accident, fleets can save up to 10% or more on their annual accident repair bill.” It’s most definitely worth a read.

We have become a big fan of author Jeofrey Bean’s Fleet Customer Experience columns. In this month’s column he talks about how giving customers more control and a better experience can innovate a new product or service.He cites Uber as an example of a company that has done just that.

For the past few years we’ve been hearing how drivers – especially Gen Ys — could be motivated by gamification techniques. That is exactly what GPS social telematics provider Azuga, applying the customer experience model of giving customers more control — has done with their Fleet Mobile app — with outstanding results. Be sure and catch the article: Azuga: Gamifaction Comes to GPS-Tracking.

Janice Sutton
Executive Editor

INDEX: Find All of the Fleet News and Information You Need on Newly Redesigned FleetManagementWeekly.com

Browse these categories:

Association News — Find out what’s going on at associations of importance to the fleet community.
Fleet Trends & Issues – Check out articles about current fleet issues and trends
Fleet Safety – Read news about various aspects of fleet safety, including interviews of fleet safety leaders
Fleet Videos – Watch video clips of fleet newsmakers
Interviews – Read Fleet Management Weekly’s interviews with industry leaders.
Telematics — Learn about the latest in fleet telematics news

Read monthly columns: Fleet Marketing, Fleet Asset Management, The Mobile Employee, On Accident Management, The Fleet Customer Experience, and Fleet Safety.


VIDEO: Vehicle Transport Keeps Evolving

This vehicle transport company acts as the eyes and ears of fleet managers — providing accurate and timely information around the condition of the vehicle.

VIDEO: Pooling Vehicles
  Optimize Fleet Utilization Through Car Sharing

Sharing existing fleet assets can result in cost savings and greater efficiency. By pooling your vehicles with this game-changing system from Local Motion, implementing keyless access and online motor pool management can be quick and easy.

Click here to watch video
VIDEO: April in Orlando
  NAFA I&E 2015 in Orlando

Thousands of your peers are coming together as a fleet management community this April at NAFA I&E in Orlando. Will you join us?

Click here to read more

The Fleet Spot

Orlando Register Now for NAFA I&E — Early Bird Pricing Ends Friday!

Hurry: Early Bird Pricing Ends this Friday, February 20th!

NAFA Fleet Management Association will hold its annual Institute and Expo (I&E) in Orlando, Fla., April 14-17. The four day event, designed by fleet managers, delivers new information, ideas and important updates on the latest in fleet management.

“We are very excited for this year’s I&E,” said NAFA’s Chief Executive Officer, Phillip E. Russo, CAE. “This event exposes members to various special events, presentations from industry experts, networking opportunities, quality educational sessions and outstanding an exhibition hall showcasing over 250 exhibitors. If industry members attend only one event a year, the NAFA I&E should be it.”


traffic-safety-tip-signs 2014 Traffic Safety Culture Index

Since 2006, the AAA Foundation for Traffic Safety has been sponsoring research to better understand traffic safety culture. The Foundation’s long-term term vision is to create a “social climate in which traffic safety is highly valued and rigorously pursued.”

In 2008, the AAA Foundation conducted the first Traffic Safety Culture Index, a nationally representative survey, to begin to assess a few key indicators of the degree to which traffic safety is valued and is being pursued.


Nashville NCSFA State Fleet Managers Workshop Goes to Nashville!

Attend the 3rd annual NCSFA State Fleet Manager’s Workshop — October 6-8, 2015 – to be held in in the heart of music city, Nashville, Tennessee. The NCSFA and the State of Tennessee are co-hosting this three day intensive workshop designed exclusively for Government Fleet Management Professionals. Presenters will be state fleet professionals sharing their best practices and program information.


afla logo Registration is open for the 2015 AFLA Conference in Nashville

Mark your calendars for the most innovative fleet industry meeting you will see all year! Registration is now open for the 2015 AFLA Annual Conference to be held September 14-16 at the Gaylord Opryland Resort in Nashville, Tennessee. The theme of the conference “The Future is Now: Transformational Ideas Shaping Our Industry,” showcases AFLA’s focus on key issues facing the fleet industry.


The Fleet Customer Experience

By Jeofrey Bean

Customer Experience Leadership: Many times, giving the customer more control in an existing situation can innovate a new product or service and upset dominating players.

This is particularly true if you consider Internet communications and giving the customer a sense of empowerment. Do not mistake this for assigning the customer an undesirable self-service role for cost reduction. That’s another rule!


On Accident Management


No matter how safe our roads, vehicles and drivers become, traffic accidents are still going to happen, and fleets are going to spend money –lots of it – fixing those vehicles. Fleets spend on average four percent of their overall operating budget on collision repairs, and are always under pressure to reduce expenses.

By following these eight steps for each and every accident, fleets can save up to 10% or more on their annual accident repair bill:


Social Telematics

Ever since GPS-based fleet tracking was introduced in the early 1990s, drivers have objected to the big-brother aspect of the technology. Today, GPS tracking is so common that it has become more or less accepted by drivers.

Nevertheless, many drivers still distrust management and the uses they believe the company is making of the data being collected.

Now, however, Azuga, a Silicon Valley start-up, is applying gamification techniques to resolving any remaining tension between management and drivers.


Fleet Trends & Issues

The ‘Connected Car’ is Creating a Massive New Business Opportunity for Auto, Tech, and Telecom Companies

Self-driving cars generate a lot of headlines. But there’s already a new kind of car on the road that’s completely changing the vehicle market.

The connected car is equipped with internet connections and software that allow people to stream music, look up movie times, be alerted of traffic and weather conditions, and even power driving-assistance services such as self-parking.

By 2020, BI Intelligence estimates that 75% of cars shipped globally will be built with the necessary hardware to connect to the internet.


Interactive Map Shows How America Gets To Work (Spoiler: Most Of Us Drive Alone)

If you read the news each day, you might be under the impression that few people drive to work alone. Headlines frequently shout about the popularity of carpools and HOV lanes and new bike paths and how more people than ever are taking mass transit — especially in Planet Earth’s growing cities.

But the website Flowing Data was suspicious of such assumptions. And so, it took data from the United States Census Bureau’s 2013 American Community Survey and compiled it into a beautiful, interactive, county-by-county map that shows exactly how Americans get to work.


The Power of Mobile Devices to Manage Fleet Tasks

More and more, fleets are beginning to realize that using the power of the ever-present smartphone or tablet, whether the device belongs to the company or the employee – brings a whole range of new possibilities.

Chief among these, said Ron Katz, Chevin Fleet Solutions Senior Vice President, North American Sales, is the ability to use these devices to help manage compliance, fulfil legislative obligations and to proactively monitor maintenance oversight.


The Little Engine That Could

Once upon a time, frugal four-cylinder engines were to be found only in the most modest of motor cars. Today, they are being fitted to even luxury models.

The big difference, of course, is that present four-bangers are turbocharged—that is, they are force-fed more air than normal, allowing them to burn proportionally more fuel. The result is a compact power unit that punches over its weight, yet gets good miles to the gallon while emitting less in the way of pollution.


The Mobile Employee

By Matthew Betz, Vice President Business Development, Fleet at Motus, LLC

“Time is Money” – Benjamin Franklin

“Productivity – The amount of output delivered per hour of work in the economy – is often viewed as the engine of progress in modern capitalist economies. Output is everything. Time is money. The quest for increased productivity occupies reams of academic literature and haunts the waking hours of CEOs and Finance Ministers.” – Tim Jackson

It’s not often that you can improve on a Benjamin Franklin quote, but for purposes of our conversation today, I really think Tim Jackson’s quote is much more useful. The question you may be asking yourself, as a fleet professional, is “Why should I be thinking about driver productivity? After all, isn’t that the job of sales management, or operations management, or an efficiency consultant?” My answer is simple – If the quest for increased productivity is what haunts your CEO, doesn’t it benefit you to find opportunities to help the Modern Mobile Worker increase efficiency and productivity?


Under the Influence

There’s little question that the nation’s highways are safer than ever, with traffic-related fatalities at historic lows. However, one trend that has safety officials concerned is that operating a motor vehicle under the influence of prescription drugs or marijuana is fast exceeding drunk driving in the U.S.

While stricter and more aggressively enforced drunk-driving laws has helped reduce the number of motorists having alcohol in their system by nearly one-third since 2007, one in four drivers tested positive for at least one drug that could influence his or her safety behind the wheel.


The Apple Car?

Apple Inc. may already be positioned to evolve into a global automaker in many ways that other Silicon Valley companies aren’t.

The Cupertino, California-based tech company has put a few hundred employees to work on a secretive project to develop an electric automobile, a person familiar with the matter has said. While Apple often tests ideas that don’t get released, the work underscores the company’s long-held desire to play a greater role in the automotive space, which is ripe for more of a merging with users’ digital lives.


Fleet Management Resources 
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
GPS Insight
GPS Insight offers GPS tracking solutions to meet your organization's unique requirements and challenges.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
LeasePlan is the world's leading high-touch service provider for vehicle leasing and fleet management.
The CEI Group Inc.
North America's largest accident management and fleet driver safety company.
Customizing global fleet management to achieve your goals.
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Verizon Networkfleet
Verizon Networkfleet offers GPS fleet management solutions to help small to medium-sized businesses, enterprises, and government agencies better manage vehicles and assets. For a demo visit www.networkfleet.com/demo.