March 3, 2014
Editor's Analysis & Top Industry News

Sutton_Janice All Eyes on the Global Fleet

When we met Eelco Van de Wiel, founder and CEO of Netherlands-based Fleet Insur­ance, we were intrigued by the company’s value propo­si­tion in the global fleet mar­ket­place: sourc­ing the best pos­si­ble fleet insur­ance deals from around the globe. We were hooked when Van de Wiel said, “The rea­son to start this com­pany was the real­iza­tion that fleet own­ers pay way too much for their com­mer­cial fleet insur­ance.” Read our inter­view with Van de Wiel in The Fleet Spot.

And speak­ing of the global fleet, be sure and read the case study, “Lux­ot­tica Goes Global with PHH Arval Global Alliance.” The world’s lead­ing eye­wear com­pany, Lux­ot­tica switched from company-owned fleets in each coun­try to a global, full-service leas­ing car pol­icy. The deci­sion quickly proved its merit.

Mike Sheldrick, senior edi­tor at Fleet Man­age­ment Weekly and I are excited to be attend­ing NTEA’s Green Truck Sum­mit and The Work Truck Show this week. We hope to see you there!

Drive Safety,

Jan­ice Sutton

truck center Commercial Truck Center Opened by PHH Arval

PHH Arval, announced the open­ing of its com­mer­cial truck cen­ter in Vir­ginia Beach. Com­mer­cial Truck Cen­ter of Vir­ginia, LLC (“CTC of Vir­ginia”),  located at 740 S. Mil­i­tary High­way, is the company’s first in the coun­try to focus on used light, medium and heavy-duty trucks.

“The Port of Nor­folk and large mil­i­tary pres­ence sup­ports a num­ber of inde­pen­dent freight and trans­port busi­nesses that will find value in our inven­tory of used trucks,” said Tom Keilty, COO and senior vice pres­i­dent for PHH Arval.


Steve Durdin Explore New Trends in Utility Fleet Management

Steve Dur­din, ARI’s man­ager of GMS and fuel pro­grams, will present “Using Garage Man­age­ment Sys­tems to Get Ahead,” at this year’s NRCA TechAd­van­tage Con­fer­ence and Expo, tak­ing place March 3–6 in Nashville, Tennessee.



VIDEO: Choosing the Right Vehicle Relocation Company

For Fleet Man­agers shop­ping for a vehi­cle relo­ca­tion com­pany, it’s impor­tant to choose a com­pany that’s happy to meet your pri­or­i­ties as well as their own.

VIDEO: NAFA Chapter Meetings
  NAFA Chapters are the Backbone

NAFA chap­ters are the con­duit to local inter­ac­tion and net­work­ing is absolutely essen­tial for the orga­ni­za­tion, and for so many of its mem­bers. And whether those meet­ings hap­pen in-person or online, the ben­e­fits for mem­bers are rewarding.

Click here to watch video
VIDEO: Networking and NAFA
  Over 25 Years Involvement with NAFA

Bob Mar­tines talks about his appre­ci­a­tion for 25-plus years of involve­ment with NAFA, and the ben­e­fits of net­work­ing with peers as the indus­try con­tin­ues to change.

Click here to read more

The Fleet Spot

Eelco van de Wiel Fleet Insurance: Strategizing to Lower Global Fleet Insurance Costs

Eelco van de Wiel is founder and CEO of Netherlands-based Fleet Insur­ance. Founded in 2010, the com­pany con­sults with inter­na­tional fleets to sup­port their quest for the best com­mer­cial fleet insur­ance deals across the globe. For­merly a man­ag­ing direc­tor at an insur­ance com­pany, Eelco says, “The rea­son to start this com­pany was the real­iza­tion that fleet own­ers pay way too much for their com­mer­cial fleet insurance.”


Duane Armstrong Duane Armstrong Promoted to Regional VP at LeasePlan USA

Lease­Plan USA announced the pro­mo­tion of Duane Arm­strong to Regional Vice Pres­i­dent, Client Rela­tions Sales. Duane will be respon­si­ble for deliv­er­ing LeasePlan’s high-touch ser­vice to a port­fo­lio of clients in the North­east. Due to the suc­cess of the client acqui­si­tion teams and the sign­ing of new clients, Lease­Plan has seen its Client Rela­tions foot­print grow by approx­i­mately 20 percent.


Brad Wagoner Brad Wagoner Named VP of Sales & Marketing at Leggett & Platt CVP

Leggett & Platt Com­mer­cial Vehi­cle Prod­ucts has appointed Brad Wag­oner as Vice Pres­i­dent of Sales & Mar­ket­ing with direct over­sight of the Mas­ter­ack and Crown North Amer­ica divi­sions. Brad joins CVP’s senior man­age­ment team and will over­see sales for the divi­sions’ national fleet account, dis­trib­u­tor, pub­lic safety, and OEM inte­gra­tion as well as divi­sional mar­ket­ing activities.


The Future of Transportation  

With the num­ber of con­nected cars grow­ing rapidly — some esti­mate that1/2 the cars sold in 2015 will have Inter­net con­nec­tion, can Autonomous vehi­cles be far behind?

Autonomous vehi­cles may not be on your selec­tor list next year, or the year after that, and so on, but they are recently gen­er­at­ing new projects, new reg­u­la­tions and plenty of news. Inter­est in con­nected cars has been build­ing slowly over the years. Ini­tial appli­ca­tions included enter­tain­ment, nav­i­ga­tion, and traf­fic infor­ma­tion. The big pay­off for con­nected cars has always been autonomous dri­ving — allow­ing a dri­ver to climb in, open her news­pa­per or tablet, or even make phone calls, and be dri­ven safely — and effi­ciently — to her des­ti­na­tion thanks to the “Vehi­cle Traf­fic Con­trol System.”


Green Truck Summit  

If new fuels or tech­nol­ogy do not yield a real ROI, the chance of wide­spread adop­tion is poor. Break­out ses­sion will tell how fleets and fleet man­age­ment com­pa­nies are quan­ti­fy­ing the costs and benefits.

ARI will host a break­out ses­sion at this week’s Green Truck Sum­mit dur­ing the NTEA Work Truck Show in Indi­anapo­lis. Brian Matuszewski, man­ager of sus­tain­able strate­gies for ARI, and Gregg Hodg­don, direc­tor of fleet oper­a­tions for The E.A. Sween Com­pany, will explore the ROI of alter­na­tive fuels and green technology.



Fleet Trends & Issues

nada_2013_top_10_reasonsTop 10 Longest-Lasting Vehicles Are All Trucks and SUVs

There tends to be two types of car own­ers in this world, those who want their cars to run as long as they can, and those who antic­i­pate switch­ing cars every 2–5 years and care less about see­ing the odome­ter hit six figures.

“Many of today’s car own­ers like to see how far they can take their cars, whether it be for finan­cial rea­sons or based on prin­ci­ple,” Phong Ly, co-founder and CEO of said. “And, unlike many cars from the 20th cen­tury, there are a vari­ety of vehi­cles built these days that are made to – and will – go the distance.” decided to see which cars are stand­ing the test of time by doing an analy­sis of 30 mil­lion cars for sale. The study did have some sur­pris­ing results for long-lasting makes and models.


wazegps_4_9_2010-6_50_am.jpgCalifornia Court: In-car Smart Phones OK, If Driver Not Talking or Texting

Nav­i­gat­ing while dri­ving and other smart phone uses not pro­hib­ited by law

A Cal­i­for­nia Appel­late court over­turned a traf­fic ticket issued to dri­ver using his smart­phone to find an alter­nate route. Accord­ing to the rul­ing, the Cal­i­for­nia law nar­rowly pro­hib­ited the use of the phone for talk­ing and tex­ting, but not merely con­sult­ing the device. Like other states, Cal­i­for­nia only per­mits hand free use of phones.


stevie awardThe Bronze Award for Sales & Customer Service Goes to ARI

The eighth annual Ste­vie Awards for Sales & Cus­tomer Ser­vice were pre­sented to hon­orees dur­ing a gala ban­quet on Fri­day, Feb­ru­ary 21 at the Bel­la­gio in Las Vegas. ARI received a bronze award in the Cus­tomer Ser­vice Train­ing Team of the Year Category.

“I am very proud of our train­ing team, who gen­uinely deserve this recog­ni­tion,” said ARI Vice Pres­i­dent of Call Cen­ter Oper­a­tions, Ted Davis. “The suc­cess of our call cen­ter train­ing pro­gram is due in no small part to the hard work, ded­i­ca­tion and will­ing­ness of our team to share their knowl­edge and exper­tise with our new tech­ni­cians, which has helped to ele­vate the per­for­mance of our call cen­ters to industry-leading lev­els. I want to con­grat­u­late every mem­ber of the team for their out­stand­ing efforts.”


fuel 3Fuel-Price Risk Management Program Extended

WEX, Inc. pur­chased instru­ments on Feb­ru­ary 20, 2014 to cover a por­tion of its antic­i­pated domes­tic fuel-price-related earn­ings expo­sure for the first, sec­ond and third quar­ters of 2015.

The Feb­ru­ary pur­chase locked in a fuel price range of approx­i­mately $3.39 to $3.45 per gallon.

At this time, WEX has hedged approx­i­mately 60% of its first quar­ter 2015 expo­sure, 40% of its sec­ond quar­ter and 20% of its third quar­ter 2015 exposure.


Case Study  

In 2010, the world’s lead­ing eye­wear com­pany, Lux­ot­tica, chose Arval when it switched from company-owned fleets in each coun­try to a global, full-service leas­ing car pol­icy. The deci­sion quickly proved its merit by yield­ing ben­e­fits that included reduced fleet costs to greater man­age­ment con­trol in lit­tle more than a year after it was implemented.

Mobil­ity is a vital part of Luxottica’s busi­ness, both for its man­agers, as well as its sales and mar­ket­ing staff, who work with a vast net­work of retail out­lets. Lux­ot­tica is the world’s largest eye­wear man­u­fac­turer. Until 2010, Luxottica’s sub­sidiaries pur­chased their own fleet vehi­cles, with man­agers able to choose any brand up to a max­i­mum list price.

Then, Lux­ot­tica turned to inter­na­tional full-service leas­ing with Arval.


Alternative Clean Transportation  

Learn how alter­na­tive fuels can lower your fuel costs 20% to 50%! Reserve your spot now to gain the insight and con­nec­tions needed to cre­ate your clean fleet plan.

As petro­leum fuel prices surge, fleet reg­is­tra­tions for the 2014 Alter­na­tive Clean Trans­porta­tion (ACT) Expo are pour­ing in. If you are look­ing for ways to lower your fleet’s fuel costs, you will want to be in Long Beach, Cal­i­for­nia, May 5–8 at North America’s largest clean fleet show to learn from lead­ing pub­lic and pri­vate fleet oper­a­tors how to reduce fuel costs and emis­sions using alter­na­tive fuels—including elec­tric, hybrid, hydro­gen, nat­ural gas, propane auto­gas, and renew­able fuels.


Remarketing Trends  

NADA Used Car Guide’s lat­est “Per­spec­tive” spe­cial report digs into what’s been hap­pen­ing lately with pas­sen­ger car reten­tion. Sub­com­pact cars have depre­ci­ated the least of any main­stream seg­ment dur­ing the review period, earn­ing an over­all reten­tion score of 54.4%. The Honda Fit had an aver­age reten­tion rat­ing of 62.7%, fol­lowed by the Scion xB, and the Kia Soul, which aver­aged 60.6% and 60.1%, respectively.

Here’s NADA Reten­tion Review: Pas­sen­ger Cars

Sub­aru Impreza Had High­est Reten­tion of Any Vehi­cle at 63.5%:
Sub­aru and Lexus each won top spots on two of the vehi­cle seg­ment categories.

Lexus IS Took Lux­ury Car Seg­ment at 57.8% Reten­tion:
Fol­lowed by BMW 5 Series at 54.5%, and Audi A4 at 54.3%.

In Hybrid Cat­e­gory, Lexus CT Led at 62.4% and Toy­ota Prius Fol­lowed at 54.3%:
Buy­ers trust Toyota’s hybrid tech­nol­ogy – it’s no sur­prise to see two of their cars at top.

Fleet Management Resources 
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LeasePlan is the world's leading high-touch service provider for vehicle leasing and fleet management.
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