In the column Creating a Safety Culture That Surpasses Compliance Goals, CEI's Brian Kinniry says, “The goal is to win hearts when implementing a safety culture.” If you seek to transform your safety culture to the point that safe practices become second nature instead of compliance driven, this is a must-read article.
Coincidentally, NETS has just released a Cost of Collision Calculator for employers. They say, “ With this data, you’ll be able to make the business case to support investment in employee-wide safe driving programs.”
Safety is just one of the vital-to-fleet topics on the agenda at NAFA 2018 Institute & Expo, Whether you are a fleet veteran or a novice, I&E is the place to be -- April 24-27 Anaheim, CA
Editor in Chief
Last November, Elon Musk shook the heavy-duty vehicle market with plans to produce an all-electric semi-truck, taking about 400 orders from big haulers like UPS, PepsiCo, Sysco and Anheuser-Busch.
California is providing incentives worth $398 million to support purchases of clean trucks and buses in the state, prompting Tesla rival companies such as BYD, to ship its own electric Class-8 trucks to haul heavy cargo offloaded at ports.
Daimler's Fuso eCanter electric delivery vans are being shipped to global customers, and last October unveiled a concept Class-8 truck that goes over 200 miles per charge, the E-Fuso Vision One.
Read the article at Forbes.
Mark your calendar for the 5th Annual International Fleet Meeting: March 7, 2018, the second press day of the Geneva International Motor Show.
The organizers, fleetcompetence europe GmbH and the Swiss fleet magazine aboutFLEET, are offering a unique, English speaking platform where 250 fleet managers from all over the world will meet ambassadors from the automotive, leasing and service industry.
During the annual Institute and Expo, NAFA holds the Fleet Excellence Awards (FLEXYs), an annual award program dedicated to recognizing the best and brightest in the fleet management profession.
The FLEXYs shine a spotlight on those who impacted fleet in both the corporate and public fleet segments during 2017. These awards will be reviewed by a prestigious industry panel consisting of fleet managers, fleet management company professionals, and members of the fleet industry.
Do you know someone who has made an impact on our industry in 2017? Give them the recognition they deserve and nominate them for a FLEXY.
By Ed Pierce, Fleet Industry Marketer
Other than “driving growth,” which is a ubiquitous marketing goal, improving the customer experience may be the hottest B2B marketing trend of the past few years. In explaining Apple’s success, Steve Jobs once said that his company started with the customer experience and worked back toward the technology.
With that goal in mind, many companies are confused about the best implementation approach. Dr. Peter Fader in his book, Customer Centricity, draws a distinction between two directions, “customer-centric” and “customer-focused."
The “Customer Focused Marketing” approach looks at the benefits offered to the customer while the “Customer-Centric Marketing” approach looks to define the gain realized from its customers.
READ MORE to learn the balanced CX approach to building customer loyalty.
In the world of urban mobility, a smartphone and extra cash make getting around pretty easy, but American cities need to determine how to make transportation options work for all their residents, no matter their work schedule, neighborhood, or annual income.
Creative and realistic plans for infrastructure, electric charging networks, ride-hailing services and public transit systems need a place in your city's survival kit.
“Cities need to get a better handle on their data,” says Ashley Hand, a former strategist with LA’s Department of Transportation who now works for the transportation and tech consulting firm CityFi. “Figuring out not just what you’ve got and how to use it more effectively, but then building the capacity to actually look and understand that data is something cities just aren’t ready for.”
Read the article at Wired.
John Wysseier, The CEI Group’s new CEO and President, talks about the most notable difference he saw when he came back to the fleet world after 10 years.