What does unexpected service mean in your industry?
By Laura Jozwiak, Senior Vice President of Sales and Client Relations, Wheels, Inc.
I was recently traveling on a pretty typical flight but had an atypical experience. As we settled into our seats and turned off our cell phones, the captain greeted us. Only it wasn’t over the loud speaker, it was in person.
“Welcome to American, I’m Captain Chris. Anyone been to Colorado before? Anyone been on one of my flights before? Anyone ski? I just took up skiing a few weeks ago and believe me, you will appreciate falling into all the fresh fallen snow.” And while this exchange only lasted a few minutes, he engaged all the passengers while providing some insight into himself, his personality and interests. In just a few short minutes, we got to know Captain Chris much better.
But he didn’t stop there.
What fleet managers need to know about the upcoming FASB accounting rule changes
By Mark Boada, Senior Editor
New rules for how publicly traded companies account for fleet vehicle operating leases start to take effect this year, but it appears that other than complying with the paperwork requirements, the general consensus among both fleet leasing companies and accounting firms is that they won’t change the way core fleet decisions are made.
The real aim of the new rule isn’t to change the way fleets do business, but to provide full disclosure to investors about how much money fleet operators owe by putting both sides of the lease on a company’s balance sheet. To clarify, I offer this little bit of review.
As more and more fleets are reporting to the Procurement Department, the Institute for Supply Management wants to make more fleet professionals aware of its unique value proposition.
AFLA’s Board of Directors recently adopted a new strategic plan that focuses on growing and advancing the organization.
The Work Truck Show is happening March 14-17 in Indianapolis, and it’s a great opportunity to see all of the newest industry products, choose from dozens of industry-focused training courses, and gain access to technical engineering representatives from hundreds of exhibiting companies.
Attendees can interact with thousands of industry professionals, set up meetings with current suppliers or customers; find solutions to resolve technical issues, and talk shop with industry peers at special events and receptions. Discounted pricing ends this Friday, so register today!
If conferences and trade shows are strictly a marketing function, the true value of the events will never be satisfactory
By Ed Pierce, Fleet Industry Marketer
With the fleet-related conference season getting underway again, this is a good time to ask the question: “Why do so many companies consider trade shows and conferences as marketing events?” As a marketing professional, I love nothing more than to have a strong presence at a show – the largest booth, located by the front door, with some phantasmagoric draw that has plenty of stopping power. Giveaways, drawings, coffee…whatever it takes to have a large crowd in the booth.
If we’re really good, there will be a ton of leads, too.
Today's issue features an excellent article from Art Liggio on how cell phone usage while driving causes "inattention blindness." Simply stated, this refers to a person’s inability to perceive things which are in plain sight because the brain has prioritized and assigned its processing capacity elsewhere.
We've also got a thoughtful, inspiring article from Laura Jozwiak on The Power of Unexpected Service. In this piece, Laura talks about how a little bit of extra effort and a little bit of extra time can make all the difference in the world -- in just about everything we do.
Enjoy today's issue, and be sure to check FleetManagementWeekly.com for daily updates.
President and Chief Content Officer
Newly appointed CEO Jeffrey Schlesinger will lead LeasePlan USA as it sets its sights on the future
LeasePlan USA announces Jeffrey Schlesinger as the company’s new president and chief executive officer. He comes to LeasePlan with 30 years of financial services experience, the last eight years in fleet industry leadership.
Schlesinger joins LeasePlan as the company releases strong annual results for 2016, marked by a 7 percent year-on-year increase in underlying net result. LeasePlan has also announced plans to unlock the full potential of the global group and deliver more value for customers.